Chris Bicksler Email & Phone Number

Shelby, Michigan, United States

At Graphite Payments, our focus is on delivering exceptional merchant services and ensuring a seamless credit card processing experience. We do so due to the following:- Build Strong Merchant Relationships: Cultivate and nurture strong partnerships with merchants, establishing trust and rapport to foster long-term business relationships.- Analyze Processing Statements: Conduct thorough analysis of processing statements to identify opportunities for improvement and provide tailored solutions to optimize merchant's payment processing efficiency.- Provide Comprehensive Credit Card Services: Offer comprehensive credit card services to merchants, including the installation of credit card terminals, providing detailed instructions on transaction processing, and equipping business owners with the necessary tools and supplies to seamlessly accept credit card payments.- Deliver Technical Support: Provide dedicated technical support to merchants, promptly addressing any issues or concerns related to credit card acceptance, ensuring smooth operations and minimizing disruptions.- Minimize Billing Errors and Chargebacks: Implement strategies to mitigate billing errors and minimize chargebacks, proactively resolving billing disputes and providing effective solutions to ensure accurate and timely payment processing.- Offer Competitive Rates and Outstanding Customer Care: Provide merchants with highly competitive rates, transparent pricing structures, and exceptional customer care, delivering personalized attention and support to meet their individual needs.At Graphite Payments, we pride ourselves on our commitment to delivering top-notch merchant services, cutting-edge technology, and unparalleled customer support. When choosing Graphite Payments as your processing vendor, you can expect a streamlined, efficient, and hassle-free credit card processing experience that empowers your business to thrive.

Utica, Michigan, United States

Virginia Beach, Virginia, United States

As a customer-focused sales associate at Haynes Furniture, I excel in assisting customers with their furniture orders, utilizing the Podium Application for effective communication. I utilize my skills to ensure the best experience for the Company's guests.- Assisting customers with placing orders through the company website, ensuring a smooth and efficient ordering process.- Utilizing the Podium Application to communicate with guests, address inquiries, and provide prompt assistance.- Leveraging my product knowledge and understanding of customer needs to recommend suitable furniture options, resulting in increased sales.- Proactively following up with existing customers to schedule or modify their orders, ensuring their satisfaction and building strong relationships.- Reaching out to potential leads through created carts and wishlists, engaging them in the sales process and converting them into customers.- Utilizing the Storis Inventory System for order management, accurately tracking and organizing orders to ensure timely delivery.- Conducting proactive follow-up calls/messages to ensure customer satisfaction, addressing any concerns and resolving issues promptly.

Chesterfield, Michigan

As a Selling Manager at Art Van, I was responsible for overseeing the sales team and driving revenue growth. My role encompassed various responsibilities and required a range of skills. - Sales leadership: Providing guidance, motivation, and training to the sales team, ensuring they meet and exceed sales targets.- Team management: Hiring, training, and developing sales associates, fostering a high-performing and cohesive team.- Customer relationship management: Building strong relationships with customers, understanding their needs, and developing tailored solutions.- Sales strategies: Developing and implementing effective sales strategies to maximize revenue and achieve business objectives.- Product knowledge: Demonstrating in-depth knowledge of furniture and mattresses, effectively conveying features and benefits to customers.- Sales techniques: Utilizing persuasive selling techniques, such as upselling and cross-selling, to increase average transaction value.- Problem-solving: Resolving customer concerns, addressing product inquiries, and finding suitable solutions to ensure customer satisfaction.- Communication: Effectively communicating with customers, colleagues, and other managers to convey information, provide updates, and coordinate efforts.- Sales analysis: Analyzing sales data and performance metrics to identify areas of improvement and implement targeted sales initiatives with team.- Merchandising support: Collaborating with merchandising teams to ensure effective product displays and maintain a visually appealing bedding aisle.In this role, I demonstrated strong leadership and sales skills, effectively managing a team, building customer relationships, implementing sales strategies, and providing exceptional service. I utilized my product knowledge, problem-solving abilities, and communication skills to drive sales and create a positive shopping experience for customers.

Chesterfield, Michigan

- Welcome guests with a warm smile and creating a friendly shopping environment that made them feel at home.- Engage with customers to understand their unique furniture and mattress needs, allowing me to provide tailored solutions.- Assist customers in finding high-quality products at competitive prices, ensuring they received the best value for their budget.- Offer style and color suggestions to enhance their living spaces, leveraging my keen eye for design.- Demonstrate the features and functions of merchandise, enabling customers to make informed purchase decisions.- Utilize my expertise in room design and furniture configuration to help customers create their ideal living spaces.- Educate customers on the difference between comfort and support when selecting a mattress, ensuring their sleep needs were met.- Highlight the importance of proper sleep and the benefits of a suitable sleep system.- Present the best fitting options based on customers' preferences.- Provide a comprehensive breakdown of warranty coverage, ensuring customers had a clear understanding of their protection.- Discuss logistical options and scheduling to accommodate customers' preferences and make the buying process convenient.- Build strong client relationships based on trust, reliability, and personalized attention.- Follow up with customers to ensure their wishes were met and their satisfaction was maintained.- Collaborate with a team of highly trained professionals, sharing insights and expertise to deliver exceptional customer service.- Create a pleasant and memorable shopping experience, where customers felt valued and supported.At Chesterfield Art Van Furniture, our commitment is to treat every customer like family, providing a relaxed and pressure-free shopping environment. We believe in offering personalized solutions, exceptional service, and a seamless buying experience that exceeds expectations.

Chesterfield, Michigan

During my tenure at Target, I gained a deep understanding of the company's core value of putting the customer first. Embodying this principle, I actively contributed to creating a truly exceptional guest experience by performing a range of duties, including:- Efficiently Unloading the Truck: I played a vital role in receiving merchandise shipments and ensuring timely unloading to maintain a steady flow of inventory.- Stocking Shelves with Merchandise: I meticulously organized and displayed products on store shelves, ensuring they were readily accessible to guests.- Sorting Backroom Items: Recognizing the importance of an organized storage area, I consistently sorted and arranged backroom items to enhance efficiency and streamline inventory management.- Assisting Guests in Locating Products: I proactively engaged with guests, providing guidance and assistance to help them find the specific products they were looking for.- Answering Questions and Inquiries: I demonstrated excellent product knowledge and actively addressed guest questions, providing accurate information and ensuring their concerns were promptly resolved.- Handling Logistical Matters: I efficiently managed various logistical tasks, such as coordinating product returns, processing exchanges, and managing inventory discrepancies.- Tendering Out Guests: With a strong focus on accuracy and efficiency, I processed guest transactions, ensuring proper payment handling and maintaining a high level of professionalism.- Creating an Enjoyable Guest Experience: I consistently strived to exceed guest expectations, going above and beyond to create a welcoming and enjoyable shopping environment.My experience at Target solidified my belief in the power of exceptional customer service and reinforced my understanding of the positive impact it can have on both customers and businesses.

Business Administration And Management, General

Diploma, High School

Activities and Societies: Lacrosse, Student Council, National Technical Honor Society, Drama