Chris Kendrick Email & Phone Number

Bournemouth, England, United Kingdom

Phonexa is an all-in-one suite for marketing automation that empowers companies tooptimize inbound web and call campaigns, and outbound call, email, and SMScampaigns, all while having the ability to enhance consumer journey every step of the way. Complete with 7 turnkey solutions, Phonexa's customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and… Show more Phonexa is an all-in-one suite for marketing automation that empowers companies tooptimize inbound web and call campaigns, and outbound call, email, and SMScampaigns, all while having the ability to enhance consumer journey every step of the way. Complete with 7 turnkey solutions, Phonexa's customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and partnerships to serve clients in all industries, especially those with high consumer demand products and services. Show less

Poole, England, United Kingdom

• Designed and built websites for B4B's clients from scratch on WordPress and Bespoke CMS, ensuring responsive web design across all devices using HTML, CSS, JavaScript• Managed projects from first meeting to go-live, maintained client communication to manage the project in accordance with the brief • Created informative and user-friendly business and eCommerce websites, ensured high-quality presentation and seamless user experiences• Improved workflow by building automated… Show more • Designed and built websites for B4B's clients from scratch on WordPress and Bespoke CMS, ensuring responsive web design across all devices using HTML, CSS, JavaScript• Managed projects from first meeting to go-live, maintained client communication to manage the project in accordance with the brief • Created informative and user-friendly business and eCommerce websites, ensured high-quality presentation and seamless user experiences• Improved workflow by building automated solutions in Python and Zapier• Used Figma & Adobe CC to create, edit and enhance multimedia content for websites and integrated AI tools to add unique elements to a site• Managed web administrative tasks - purchasing domains, setting up security and SSL certificates on Cloudflare, configuring Sendgrid SMTP• Conducted comprehensive SEO audits using Google Search Console, Analytics, Tag Manager and Screaming Frog, optimised meta descriptions, keywords, tags and Open Graph data to ensure best search engine visibility and detailed tracking • Provided in-depth CMS training and technical support for existing clients, allowing their proficient website use and actioning requests for new content and bug fixes • Played a key role in delivering record number of web projects to clients in 2023 Show less

Ringwood, England, United Kingdom

• Managed 3 websites for Short Stay Homes’ holiday lets and travel agencies Midweek Breaks and Corporate Breaks, including re-designs and improved site layouts • Expanded the Midweek & Corporate Breaks portfolio through direct marketing, adding over 100 property listings to each site• Undertook all marketing activities for the 3 brands, planning and producing 120+ social media posts per week, writing copy content for web & social channels, significantly increasing online reach to new… Show more • Managed 3 websites for Short Stay Homes’ holiday lets and travel agencies Midweek Breaks and Corporate Breaks, including re-designs and improved site layouts • Expanded the Midweek & Corporate Breaks portfolio through direct marketing, adding over 100 property listings to each site• Undertook all marketing activities for the 3 brands, planning and producing 120+ social media posts per week, writing copy content for web & social channels, significantly increasing online reach to new customers• Conducted SEO audits on Google Search Console, Analytics and SEMrush, updating meta titles, descriptions and Open Graph data to maintain excellent search engine performance• Used Adobe and Canva to create picture and video content for web and social usage Show less

Bournemouth, United Kingdom

• Processed daily commissions and accounting tasks for multiple mortgage brokers• Analysed large reports in Excel using complex formulae, vlookups & graphs to process multiple payment runs worth around £150,000 each day, with 100% accuracy, while maintaining excellent relationships with lenders & brokers, with great communication across internal departments and managers • Adapted to work remotely overnight in March 2020, absorbing an exceptionally high work volume from pandemic impact… Show more • Processed daily commissions and accounting tasks for multiple mortgage brokers• Analysed large reports in Excel using complex formulae, vlookups & graphs to process multiple payment runs worth around £150,000 each day, with 100% accuracy, while maintaining excellent relationships with lenders & brokers, with great communication across internal departments and managers • Adapted to work remotely overnight in March 2020, absorbing an exceptionally high work volume from pandemic impact on mortgage market and covering colleagues on furlough Show less

Fordingbridge, Hampshire

• Undertook all marketing activities for Detection Supplies and online store The Safety Crew • Lead email, social & physical media marketing campaigns, increasing sales & product exposure • Produced the company’s annual retail catalogue, taking full ownership of the project, including proofreading, maintaining excellent relationships with manufacturers and head office. • Managed the online WordPress store daily, created new products, processed orders and analysed SEO and customer… Show more • Undertook all marketing activities for Detection Supplies and online store The Safety Crew • Lead email, social & physical media marketing campaigns, increasing sales & product exposure • Produced the company’s annual retail catalogue, taking full ownership of the project, including proofreading, maintaining excellent relationships with manufacturers and head office. • Managed the online WordPress store daily, created new products, processed orders and analysed SEO and customer activity Show less

Bournemouth, United Kingdom

• I was the first point of email contact with customers, liaising using Zendesk CRM software to discuss and manage their customer account and financial package subscription, further using Salesforce to process trial cancellations and refunds where necessary• Maintained excellent standards of customer service at all times, while regularly achieving the highest work volume statistics on the administrative team

Ringwood, United Kingdom

• Data entry and providing close customer communication across various campaigns and brands, inputting orders placed by post, email and phone using 3EX and Microsoft Access, regularly achieving highest work volume statistics in the customer service team• From June 2015, I helped potential customers set up quotes for car & bike insurance, ensuring customers were adequately covered for their required driving use• Achieved bonus by attaining 100% compliance, alongside good up-selling… Show more • Data entry and providing close customer communication across various campaigns and brands, inputting orders placed by post, email and phone using 3EX and Microsoft Access, regularly achieving highest work volume statistics in the customer service team• From June 2015, I helped potential customers set up quotes for car & bike insurance, ensuring customers were adequately covered for their required driving use• Achieved bonus by attaining 100% compliance, alongside good up-selling statistics. Show less

Business Studies

A-Levels in Business Studies (Grade B) and Geography (Grade C), AS-Level in Physics (Grade C).

College Certificate, Music Technology, Distinction

Learned to extensively use a variety of music production programs, including Cubase, Pro Tools and a wide range of 3rd party plugins. Also.

Education record

GCSE, range of GCSEs graded A*-C, including Mathematics, English and Science.