Join the modern era with the best in wireless communications. The friendly communication consultants at DCCI have served as Central Alabama's wireless leader since 1994. We provide a wide range of wireless communication services. From wireless radio communications to the best in GPS and asset tracking — we do it all! Contact us now to learn about our diverse services, including the best in Icom and Hytera push-to-talk radio systems.Products and Services include:>Two-Way Radio Systems>Network Design and Development>Two-Way Radio Repair & Service>Two-Way Radio Accessories>Custom Mobile Solutions>Vehicle/Asset Tracking

As a Sprinter Product Representative at Jack Ingram Mercedes, I am proud to put my years of working with businesses together in one place. I enjoy meeting business owners and assessing their growing needs of moving people, product, or passengers. My Primary Role is working with Businesses Large and Small presenting them with efficient solutions to their vehicle needs.You may be surprised to know that I don't simply deal with Vans and Trucks, I also work with Corporate Fleets as well. These are typically luxury automobiles that are part of a companies compensation package to management and/or employees. While it is a great benefit, it also has other benefits to the organization with happy employees and tax write off benefits.My Primary Responsibilities include: *Calling on Businesses in the area that may not be familiar with the Mercedes Benz line of commercial vehicles and sharing the benefit of our partnership. *Consistently maintaining contact with all accounts that have previously and currently conducting business with us and assisting them in identifying opportunities to grow and save money. *Hosting events and presenting information to organizations to share the benefit of Partnering with Mercedes-Benz for transportation needs. *Generating Leads from various industries and learning everything about client business models currently and into the future. *Studying and Learning the Competitor Products to understand how we can better partner with businesses that may not currently use our Vehicle line up.As someone who has owned a business and worked with businesses for over 10 years, I understand the acquisitions process and the need to have an expert you can trust. I will help you move what matters most.

Building relationships with various organizations within our local community is one of the key aspects of this position. I have had the pleasure of working with Local Law Enforcement, First Responders at a State and Federal Level, as well as local municipalities as well. Day to Day operations include cold calling on new clients, fostering relationships with existing clients, and utilizing technology to convey how our products and services can create safety and efficiency for their organization. Once a solution has been found, Creating a specialized presentation on implementation is the final step toward closing business. Key Responsibilities Include:* Cold Calling on new prospects* Conducting informational meetings to uncover needs* Preparing Quote and Product information Presentations* Written and Verbal Communication throughout sales process* Consistent follow up during each stage of the project* Project Management* Managing multiple Sales Projects through various phases* Working with Local, State, and Federal AgenciesProduct Lines:* Two-Way Radios and Systems* Two-Way Radio Accessories and Solutions* Mobile Video Solutions including Dash Cam and Body Worn Cameras* Emergency Lighting Solutions - Light Bars and Covert Installations* Telematics - Asset Tracking, Driver Accountability, and Dispatch location Solutions* Surveillance Camera Solutions including onsite, and offsite monitoring* Wireless Networking - Point to Point and Point to Multi-Point Access* Specialty Installations for Covert and Undercover applications.This position has allowed the opportunity to meet many new clients and assist in a myriad of solutions for each organization. I have also had an opportunity to learn about Business operations for Hospitality, Manufacturing, Transportation, Medical, First Responders, and Industrial/Manufacturing. Working with these verticals has given me opportunity to build phased implementation projects based on Budget & Solutions.

Proactively leading the store to ensure achievement of business goals in revenue, expense, profitability, customer satisfaction, inventory shrinkage, and associate morale. Actively manage a positive customer experience in the store. Selected, developed and managed performance of individuals and teams, measured by appropriate performance reports/scorecard, retention, internal promotions, training completion and survey results. Teach, model and leed ways to satisfy customers, and finding ways to say yes. Personally support, coach and develop team members, creating an environment where associates will be successful. Demonstrate dependability with regard to attendance including training meetings (store or off site), morning walk-thru meetings, or any other company directed function. Ensure consistency of merchandising execution and operational processes within the store. Possessing knowledge of all products in department and always strive to improve personal product knowledge. Handle and resolve all escalated customer issues. Understand and communicate to Region Manager and Corporate staff competitive activities/trends in market and unique local market issues. Leed and monitor profit drivers, solution selling, accessory attachments, inactive inventory, price change execution and point of sale reductions. Consistently provide a sense of urgency to maintain store standards.

As a Personal Banker, I devote much of my day to building long term relationships with our customers, in person and by phone. I deepen the understanding of our customers' financial needs and provide suggestions. While most of the job is performed in the stores, I reach out into the community by placing outbound phone calls to existing clients, visiting businesses, conducting educational seminars, and being active in the community. I have also piloted the Wells @ work program taking our services to newly hire employees at staffing companies and attending staff appreciation events for local government.As a Personal Banker I am expected to exceed challenging sales and referral goals by proactively selling products and services to customers and referring customers to other areas of the bank.I focus on selling retail banking products and services to customers and prospects. I also Manages customer portfolios, service relationships and cross-sells all products and services. I Provide broad base of financial and credit services with the goals of acquiring 100% of the customers' business. I have a genuine focus on developing and maintaining relationships with Wells Fargo partners to maximize sales opportunities and achieve minimum sales standards. While utilizing profiling analysis tools to identify cross sell opportunities, I make outbound sales calls typically by phone to increase product per customer ratio. I May handle cash transactions and spend up to 30% of time completing service-related tasks. I constantly go the extra mile, finding ways to be helpful while still working quickly and efficiently. I have developed the ability to resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction. Ensuring that my clients are well served by my knowledge in banking ensures that my clients will be financially successful.

Proactively led the store to ensure achievement of business goals in revenue, expense, profitability, customer satisfaction, inventory shrinkage, and associate morale. Actively managed a positive customer experience in the store. Selected, developed and managed performance of individuals and teams, measured by appropriate performance reports/scorecard, retention, internal promotions, training completion and survey results. Taught, modeled and led ways to satisfy customers, and found ways to say yes. Personally supported, coached and developed team members, creating an environment where associates could be successful. Demonstrated dependability with regard to attendance including training meetings (store or off site), morning walk-thru meetings, or any other company directed function. Ensured consistency of merchandising execution and operational processes within the store. Possessed knowledge of all products in department and always strived to improve personal product knowledge. Handled and resolved all escalated customer issues. Understood and communicated to Region Manager and Corporate staff competitive activities/trends in market and unique local market issues. Led and monitored profit drivers, solution selling, accessory attachments, inactive inventory, price change execution and point of sale reductions. Consistently provided a sense of urgency to maintain store standards. Executed the business processes, which included, but was not limited to, paperwork, exchanges, price adjustments, finance contracts, and in all money collection procedures. Executed company’s sales mix selling plan per event strategies. This location was a Cross Dock Store. Additional Responsibilities included managing all deliveries to customer’s homes and this location served as a single store delivery location.

Recruited, coached and developed sales staff on all aspects of sales, which included sales techniques, products, promotions, and procedures. Actively managed and motivated sales team on a daily basis to ensure sales quotas were met or exceeded. Provided effective performance feedback to all staff and set timeframes for achievement. Consistently found ways to increase employee and location productivity, and utilized employee feedback for success. Maintained appropriate level of staffing at location by recruiting, selecting, orienting and training employees.Ensured availability of merchandise by maintaining inventory levels with daily device inventory counts and weekly accessory count. Marketed merchandise by adhering to advertising, sales promotion, and display plans. Secured merchandise and protected employees by adhering to security standards. Handled all escalated customer service issues with professionalism. Executed daily operational procedures with efficiency, diligence, and integrity. Communicated, executed, and enforced policies and procedures and other duties as assigned.

Managed Operations for 24 hour towing and Auto Repair Shop. Emergency Roadside was the only 24 hr Auto Repair Shop. Working with AAA and other Motor Clubs to provide best in class service. From ordering parts, Billing, Dispatching Calls, Maintaining equipment and trucks, and managing vehicle inventory were just some of the day to day tasks. As the owner of Emergency Roadside I was always a hands-on achiever (Not a Director). My core skills included dispatching, service writing, and a world class customer service experience. I always working with the writers daily and up-selling work and interacting with our customers.

Developed outside sales teams for Sprint Indirect. Hired, Developed, and maintained Sales Metrics in various markets throughout Alabama and Georgia.

As an independent contract, I worked at multiple locations and also conducted outside sales to promote Verizon wireless products and services. I also worked with lead generation systems to maintain customer relationships and also gain referrals to new customers. Responsibilities of Independant Contractor Sales Consultant Included:  *Develop new personal and business accounts*Service existing accounts*Provide wireless phone and internet services*Monitor the competition*Recommend change in products and services*Resolve customer complaints*Contribute to team effort and success*Maintain professional and technological knowledge of cutting edge technology

I purchased ECHA Wireless with no retail experience but was willing to learn. ECHA Wireless was a multi-carrier store in the growing town of Wetumpka. I found that helping employees solve problems was just the beginning. This wasn't a sit in an office and process paperwork type of position. I had to roll up my sleeves, get my hands dirty, and lead by example. A big portion of my success was consistently coaching and training my team to SELL, SELL, And SELL! I worked with my retail location and also a business to business location. I always made sure my team saw me working with customers to solve their wireless concerns, issues, or problems by selling the customers a new phone and wireless / data plan that fit their needs. I conducted frequent training to help employees uncover underlying needs and take care of their customers the first time. I was able to build a large customer base by understanding all of the new technology that was rolling out and always staying ahead of my competition by ensuring my outside sales staff was able to convey their competitive advt-age well above their competition. Some of my daily responsibilities included: :*Completing all Schedules, Payroll and Maintaining all HR Paperwork*All tax filings and meeting local licensing requirements*Maintaining inventory levels and ensuring we had a product to sell to all of our customers*Attended regional training events to cascade new product knowledge to all of my sales segments*Worked with Advertising agency to ensure all print and radio ads had the most up to date sales information*Created policy and procedures for all business segments*Creating a fun and enjoyable atmosphere so that my employees were productive and my customers were happy.This position was really the launch pad that helped me to discover my passion for helping people and my gift for the sales process. I was able to work with all of the latest technology and got paid to do what I loved.