Chris Boldt Email & Phone Number

Arizona, United States

• Delivered escalated application support for EV charging stations, addressing connectivity, charging sessions, and application issues, while prioritizing and resolving critical requests.
• Monitored Machine-to-Machine (M2M) connectivity, administered cellular carrier portal accounts, and conducted data audits to minimize costs caused by station errors or software updates.
• Provided outage support, ensuring quick resolution and service continuity.
• Project Lead – Unbillable… Show more
• Project Lead – Unbillable Sessions:
• Executed MySQL queries to monitor and audit unbillable sessions, developing Tableau dashboards for trend analysis and actionable insights.

Kent, Washington, United States

Support engineer providing second and third level IT support for fulfillment center and last mile warehousing environments. Responsible for diagnosing, addressing, and solving operational data issues for Wayfair’s Warehouse Management Systems - HighJump, Supplier Extranet, Descartes’ Logistics and driver delivery applications. Primarily use SQL queries and.

Bellevue, Washington, United States

• Supported production operations for near real-time data transport services in a high-volume, 24/7 environment, troubleshooting complex issues, monitoring application performance, and resolving system alarms as part of.
• Maintained and optimized Data Mediation Tier 1 servers and applications to ensure reliability and performance.
• Designed and implemented Tableau dashboards to analyze transport statistics, enhancing data visibility and providing actionable… Show more
• Designed and implemented Tableau dashboards to analyze transport statistics, enhancing data visibility and providing actionable insights.
• Managed outage and incident support by distributing updates, participating in troubleshooting sessions, and creating root cause analysis (RCA) documentation.Key Skills: Linux, Shell Scripting, Tableau, SQL, Perl.

Bellevue, Washington, United States

Provided remote and on-site support for all IT related matters as a field technician for Verizon Wireless’s retail stores, business offices, and engineering sites in the Pacific Northwest (PNW) region. This included travelling to multiple retail locations daily, as well as to out of state locations as needed.  SME of Desktop Technologies for the Pacific.