Chris Brake Email & Phone Number

Los Angeles Metropolitan Area

Los Angeles Metropolitan Area

• Guide multiple teams as product expert for all-new TX across diverse mediums and platforms
• Led a comprehensive audit of vehicle data for the Lexus TX's virtual configurator, ensuring accuracy across thousands of assets and driving a 49.4% increase in user engagement with the 360 visualizer

Playa Vista, CA

• Key contributor in the launch of the MY22 LX, marking its first major overhaul in 14 years, by leading cross-media collaborations with key stakeholders to introduce a new generation of the flagship model and boost.
• Partner with Lexus Product Marketing client and agency teams to oversee annual project initiatives, enhancing brand consistency and market presence
• Guide creatives through detailed product insights to tell the LXs’ unique story as an all-terrain flagship luxury utility vehicle for reveal and launch broadcast work
• Collaborate with car prep vendor to obtain estimates and arrange vehicle logistics to and from shoot locations for asset generation, global debut and launch campaign

Greater Los Angeles Area

• Instrumental in gathering, processing and distributing detailed product information for Lexus and competitor vehicles in support of multiple internal departments and projects. This information is key to effecting the.
• Ensure accuracy across all print and digital national ads.
• Distribute detailed up-to-date product information across internal departments.
• Lead for creation and management of competitive claims and substantiation documentation.
• Lead and manage vehicle nomenclature guide to keep print and digital assets consistent and up-to-date for Lexus vehicles.
• Instrumental in creation of collateral, digital and broadcast assets for the Lexus LX.

Calabasas

• Work directly with Chamber CEO to cultivate ideas for marketing collateral in support of the organizations objectives as well as execute tasks to support organizational goals on a daily basis.
• Design and edit marketing collateral in support of Chamber activities.
• Perform proof-reading and editing for community directory.
• Manage, edit and update Chamber website.
• Coordinate and perform execution of various projects to support business objectives.

Southern California

• Interactive online blog showcasing writing skills, photography and reporting. TophersWheels.com is written from the perspective of a lifelong car enthusiast covering all things automotive from the car capital of.
• Attend various events and conduct interviews with individuals of interest to gather noteworthy information to publish in blog.
• Designed and created website using the WordPress platform.
• Used technology and graphic skills including Photoshop to enhance graphical presentation of images.

Sundland, CA

• Assumed this customer service position to capitalize on client communication expertise and broaden experience in serving a diverse group of customers while responding quickly to their needs..
• Interacted with customers and suppliers to ensure orders were delivered and processed accurately.
• Quickly responded to inquiries and resolved problems and concerns.

Woodland Hills, CA

• Started as Merchant Support Representative and held that position until April, 2015 when I was promoted to Customer Care, Internal Help Desk (IHD). In conjunction with my role as customer Care Internal Help Desk.
• Collaborated with department director to develop and revise business operations systems that improved service to customers.
• Provided technical writing, including training manuals, instruction guides and workflow documents in supporting 90 agents.
• Planned, wrote, and edited operational and instructional manuals for maintenance and test procedures for print and web-based publications.
• Reviewed and edited material for proper use of terminology, style, direction, content, grammar, punctuation and clarity.
• Explained ideas and policies in writing in a logical, simple manner.

Woodland Hills, CA

• Conducted extensive research and analysis in support of marketing strategies including competitive analysis, competitive positioning and consumer feedback for North America’s largest metal packaging manufacturer.
• Communicated findings, wrote comprehensive reports and worked collaboratively with internal business units to brainstorm new ideas, go-to-market strategies and marketing plans to support global marketing program.
• Integral researcher involved with evaluating consumer feedback regarding packaging and product placement, resulting in the development of an “arthritis friendly” package.