Christopher Bremseth Email & Phone Number

Minneapolis, MN, US

Design and write technical operations and maintenance reference documentation for a variety of audience typesUsed ADDIE and SAM instructional design models to evaluate learner needs, design effective training strategies, and develop engaging remote/instructor-led lessons to improve learner outcomes according to business needsWork directly with clients to.

Minneapolis, Minnesota, United States

Designed engaging adult education learning activities for Articulate Storyline/Rise, Vyond, and HTML that enhanced knowledge retention and application.Worked with subject matter experts to design course objectives and E-Learning content to meet business needs and goals.Evaluated the effectiveness of training programs through relevant assessments and made.

Designed and implemented processes and procedures that facilitate the periodic reviewing, auditing, version controlling, and updating of Alarm.com’s digital learning assets.Developed an ongoing audit process for all digital learning assets to ensure content accuracy and relevancy.Collaborated with team members to execute the digital learning asset.

Greater Minneapolis-St. Paul Area

Created and managed the writer peer review program to encourage collaborative writing and reflection within the content development team. Implemented and refined the documentation request and development process. Balanced the teams content development workload based on business needs and product launch dates.Managed the HTML, CSS, and JavaScript of.

Greater Minneapolis-St. Paul Area

Wrote, organized, and edited user documentation for internal and external audiences.Conceptualized, developed, and maintained the information architecture for Alarm.com's documentation content management system.Led writing staff to create an editorial style guide, improving content clarity and writing speed.Collaborated with Product, Support, and Technical.

Cambodia

Taught community college level courses to teacher trainees focusing on speaking skills, creativity, critical thinking, and problem solving.Assisted volunteers with project design and management, making sure their goals, timeline and budget met federal USAID requirements.Worked with the provincial government to write/edit marketing materials for tourism and.

Wrote/edited over 200 pages of complex troubleshooting documentation Researched internal and external technical documentation to support partners and consumersAnalyzed common troubleshooting issues and provided recommendations to Training staffFielded installer inquiries and solved issues in a timely and professional manner

Created over 100 pages of user facing technical documentation for web based IT FAQsAdvanced computer troubleshooting (including malware removal, operating system support)Network troubleshooting (including access point deployment, cable management, network surveys)

Conducted interviews with university administration Wrote multiple research based news articles a week under strict deadline Edited 15 to 20 articles written by other reporters each week Assisted with layout and design for print

Bachelor Of Science - Bs, Computer Science

Bachelor Of Arts (Ba), Political Science And Government

Activities and Societies: Model United Nations, Residence Hall Association President, Resident AdvisorEmphasis - Public Policy

Bachelor Of Arts (Ba), International Relations And National Security Studies

Activities and Societies: International Relations Club PresidentEmphasis - International Security