Christopher Bron Email & Phone Number

Norwich, United Kingdom

Part of the Warehouse Management team responsible for both Health & Safety and facilities management across two Norwich locations.Health & Safety responsibilities include:• Undertaking daily, weekly and monthly health & safety checks documenting periodic risk assessments.• Investigating and reporting on any health & safety incidents.• Undertaking fire safety checks/drills and coordinating and training fire Marshalls.• Ensure fire safety and fire-fighting equipment is kept in good order and logged.• Undertaking induction and refresher training for staffFacilities management duties include:• Appointing, instructing and overseeing building maintenance and cleaning contractors.• Appointing, instructing and overseeing equipment maintenance contractors.• Responsibility for overseeing servicing and maintenance of the Company vehicle(s)

Norwich, United Kingdom

Operations Manager responsible for wholesale and trade counter activities, ensuring a first class service to meet customer requirements.Responsible for the smooth running and operation of the Company's business to include maintaining/implementing strict financial and stock control, managing the operational staff, managing goods inwards and customer deliveries, servicing account and trade counter customers, maintaining security of the Company's property, vehicles and stock, ensuring health & safety compliance and marketing/advertising the Company's services to customers.

Effectively manage all staff employed within the depot. To motivate them through the use of productivity and other schemes as appropriate. Achieve and maintain good discipline, housekeeping and cleanliness. To maintain correct staffing levels throughout the depot to maximise productivity and minimise costs.Duties include:• Communicating openly and honestly all aspects of Company business and performance statistics using various methods, to all staff• Holiday planning for the depot management team• Absence Management• Disciplinary Management, ensuring Company HR procedures are adhered to• Ensuring all HR & payroll administration forms are completed to the expected requirements and presented in an accurate and timely fashion.• Being fully conversant with all relevant IT procedures. • Control and organisation of activities of third party contractors, cleaners, maintenance & repairs etc.• Effectively dealing with all customer queries as and when required, through our Customer Services Team.• Liaising with the Company’s sales representatives with particular reference to customer cut off times, van routes, delivery times and service levels.• Responsibility for the general maintenance of the building and equipment.• Responsibility for the implementation of the Health & Safety responsibilities, declarations issued to them and where reasonably practicable the current laws and regulations relating to Heath & Safety, in conjunction with the Group Health & Safety Manager.• Ensuring compliance with all company security procedures in conjunction with the Group Security Manager (Business Integrity Team).

Initially employed as Assistant Manager before being promoted to Operations Manager in 1996. The promotion was a direct result of the success of a multi million pound project to change over from manual picking to automated and intelligent picking. As Operations Manager I carried out and maintained the full operation which enabled the Company to provide a high quality and efficient service for all customers together with a full emergency service 24 hours a day 365 days a year. The turnover of the Company doubled to the region of £120 million per annum. This placed East Anglian Pharmaceuticals as the second largest independent pharmaceutical wholesaler in the U.K. at the time, and voted the top U.K. wholesaler in every category by a major manufacturer.In the year of 2003, the distribution depot underwent the second phase of modernisation, making it one of the most up-to-date warehouses in the U.K. This ensured turnaround times were reduced to a minimum, with accuracy of picking and delivery very close to 100%. 36 vehicles made twice daily deliveries reaching as far a field as Lincolnshire and central London.

During my time as Group Leader, I successfully undertook the following business improvement projects:• Project ROLO: Savings on packaging materials of 55k per annum.• Project Stores: Closure of satellite warehouses to (JIT) just-in-time deliveries to on site stores.• Project Deliveries: Scheduled and managed “Timed deliveries of Raw / Packaging” materials to factory site.