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Software development and product management executive with deep experience in agile product design and development for B2B SaaS, PaaS, open-source software, embedded and packaged software, web services and developer APIs.Specialties include building distributed or co-located teams for services with high quality requirements such as help desks, knowledge bases, contact centers, messaging platforms, developers tools, and IP PBXs. Lead teams responsible for product management, back and front-end development, design, ux testing, documentation, quality engineering and marketing communications. Experience delivering solutions for SMB or enterprises.
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Vp EngineeringAppcues Jul 2022 - PresentBoston, Massachusetts, Us -
Vp Engineering And ProductAppcues Jul 2019 - Jul 2022Boston, Massachusetts, UsAppcues delivers no-code tools and analytics that empower non-technical teams to improve their product's adoption and engagement. Companies such as Lyft, Profitwell, Amplitude, Pluralsight, and Segment embed Appcues in their products to deliver helpful guides their web and mobile app users.
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Venture PartnerCompanyon Ventures May 2022 - PresentBoston, Massachusetts, UsHelp founders build and scale their B2B software businesses -
Advisory Board MemberVpe Forum Sep 2022 - PresentBoston, Ma, UsThe VPE Forum provides Executive Peer Groups for CTOs & Engineering VPs to accelerate the success of high-growth tech companies. I have been a member of the VPE Forum since it's founding in 2014. As an Advisory Board Member I provide feedback on its future and direction serving the Boston tech community. -
Chief Technology OfficerPrette. Aug 2021 - Nov 2023Prette is a marketplace for sewists to find the perfect materials to make unique garments they'll love. Sewists can search thousands of options to start from a fabric they want, or from a pattern they crave. Prette's powerful search and Moodboards make it easy to gather everything sewists need to be successful.
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Advisory Board MemberRekener ( A Brainshark Company ) Nov 2016 - Dec 2019Rekener believes that scaling recurring revenue isn't just about driving more volume down the pipe - it's about closing the customers who will grow fastest and churn the least. Today's services make it challenging to see a customer holistically from lead to engaged account. Rekener solves this by breaking down your business' organizational and data silos to reveal the best opportunities to fuel your business.
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Chief Product Officer And Vp EngineeringHelp Scout Jan 2018 - May 2019Boston, Ma, UsLead our distributed product and engineering teams to deliver tools that make excellent customer service achievable for companies of all sizes. More than 10,000 businesses in 140 countries rely on Help Scout to communicate with their customers in the most human, helpful way. -
Vp EngineeringHelp Scout Jun 2015 - Dec 2017Boston, Ma, UsAs Help Scout's first VP of Engineering, I lead and grew a fully distributed engineering team to craft a help desk and knowledge base SaaS for companies that insist on a delightful customer experience.
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Svp EngineeringAcquia Apr 2014 - Jun 2015Boston, Ma, UsResponsible for building, scaling and operations all of Acquia's SaaS, PaaS and open source products including Acquia Cloud, Acquia Site Factory, Acquia Network and Acquia Lift. Vista Equity Partners later bought Acquia for $1 Billion. -
Vp Engineering And Product ManagementAcquia Aug 2008 - Apr 2014Boston, Ma, UsAs Acquia's first Engineering and Product leader, I lead and grew the software engineering, design, quality, ops and product owner teams to design & build all of Acquia's services including Acquia Cloud and Acquia Cloud Site Factory PaaS, and the Drupal Gardens and Acquia Network SaaS. Also lead teams delivering open-source packages and Mac and Windows tools for Drupal including Acquia Commons, and Acquia Dev Desktop.
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MentorTechstars Sep 2012 - May 2015New York City, New York, UsMentored the product and technology leads at several startups at in TechStars Boston classes -
Senior Vp DevelopmentVertical Communications, Inc. Oct 2004 - Jul 2008Santa Clara, California, UsTransitioned a distributed 80 person engineering dept to a Scrum/Agile process. Lead the development and defined the product roadmap of the TeleVantage IP PBX and Wave ViewPoint, a next-gen personal productivity and contact center agent application suite. -
Cto, Vp DevelopmentArtisoft, Inc. Feb 1996 - Sep 2004UsLead the technical direction and development of Artisoft's products including TeleVantage, a software based IP-PBX, Contact Center, Voice Mail, and IVR platform targeted at small to medium organizations and enterprise branch offices. -
Vp DevelopmentStylus Innovation Mar 1993 - Feb 1996Invented and led the development of Visual Voice, the 1st Windows ActiveX IVR toolkit for the development of telephony applications such as touch-tone data retrieval, faxing, voice mail, voice recognition, etc.
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Senior Product ManagerEasel Corporation Mar 1989 - Mar 1993Product manager for the EASEL language, one of the 1st development tools for building UX applications. EASEL (also OEMed by IBM) was used by the Fortune 500 to provide Windows or OS/2 apps that communicated to corporate mainframe and minicomputers and databases. Also was product manager of Enfin, a SmallTalk development tool for Windows.
Chris Brookins Skills
Chris Brookins Education Details
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Lehigh UniversityComputer Science
Frequently Asked Questions about Chris Brookins
What company does Chris Brookins work for?
Chris Brookins works for Appcues
What is Chris Brookins's role at the current company?
Chris Brookins's current role is Creating products that customers love.
What is Chris Brookins's email address?
Chris Brookins's email address is ch****@****out.net
What is Chris Brookins's direct phone number?
Chris Brookins's direct phone number is +161785*****
What schools did Chris Brookins attend?
Chris Brookins attended Lehigh University.
What are some of Chris Brookins's interests?
Chris Brookins has interest in E Commerce, Content Management Systems (Cms), Lehigh University, Boston, Paul Krugman (Economist And Author), Web Content Management, Acquia, Drupal (Cms), Retail, Open Source.
What skills is Chris Brookins known for?
Chris Brookins has skills like Agile Methodologies, Cloud Computing, Saas, Web Development, Software Development, Scrum, Enterprise Software, Web Applications, Product Management, Open Source, Start Ups, Web Services.
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