An accomplished, award-winning, and talented professional with a comprehensive background in procurement management, client success management, business development, sales / marketing, account management, logistics, distribution, and project management. Sustains business growth and profitability by maximizing value. Analyzes customer data to improve customer experience. Presents product demonstrations for clients. Evaluates and improves tutorials and other communication infrastructure. Mediates between clients and the organization. Handles and resolves customer requests and complaints Minimize client churn. Aids in product design and product development. Negotiates lower terms with suppliers to reduce costs and researched additional, new suppliers. Develops plans and strategies for the best agreements and to maximize profits. Delivers outstanding performance and client satisfaction / success, highlighted by client management abilities. Establishes, cultivates, and manages productive relationships. Conversational Proficiency in Spanish.