Chris Budd Email & Phone Number

Moncton

Moncton, New Brunswick, Canada

Program Manager for the InForce Business Team. This team ensures the efficient management of the day-to-day needs of our clients.

Moncton, Nb

Team Leader for a professional group of Quality Assurance Analysts, reviewing contracts, administration services and our benefit management process.Also Team Leader for a group of Trainers, servicing our Client Solutions and Administration teams.

Moncton, Nb

Team leader for both Member Claims and Moncton Quick Pay. I had 19 direct reports, as well as 3 at-home contractors. I was responsible for monitoring and maintaining corporate productivity and accuracy targets, maintaining our budget, writing/delivering evaluations.

Moncton, Nb

I spent three years as the primary private claims trainer in the Moncton office. I trained private health and dental claims, HSA claims, Quick Pay analysts as well as assisting with various project launches, among other tasks. Charged with updating and creating documentation used to train our claims analysts, while also facilitating training and information sessions.

Moncton

Processing member health claims

Moncton

Inbound contact centre calls for private Health & Dental claims.

Dieppe, Nb

I had direct report with a dozen or more employees who reported to me, as well as being responsible for the entire staff of 30+ individuals. Opened and closed the store as a key holder, prepared daily banking deposits, handled any customer complaints and coordinated daily tasks for our employees. Assisted in the hiring process and was responsible for ensuring that the staff were trained and equipped to serve our customers readily. Required to monitor sales and individual employee performances in order to ensure we were meeting our business targets. Charged with writing and delivering yearly performance appraisals for the staff reporting to me.