Chris Burchett Email and Phone Number
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Professionally, I have spent the best part of two decades identifying opportunities, developing products and building relationships in the communications and public transportation industries. In that time I’ve been responsible for everything from high level strategy to rolling my sleeves up ensuring kit is working in stations, onboard vehicles, inside coffee shops and across secure government facilities. My signature strength is being able to bring teams of diverse talent together to solve challenging problems, from the big picture to the nitty gritty details, ensuring the engineering in the lab lines up with the behavioural science of the real world human experience.
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President And Principal ConsultantMaiben TechnologiesOttawa, On, Ca
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President & Principal ConsultantMaiben Technologies Dec 2016 - PresentMaibenTech is my own independent entity where I have contracted with a variety of organisations on a diverse range of projects typically acting as a project manager or consultant in the realm of communications and transportation. Projects include:• Advise on the best solution for businesses (not just the one their supplier wants them to have!)• Manage RFP processes to ensure value• Overseeing the implementation of major integrations and service rollouts• Working with managed service provider to ensure contract valueTransport Canada: Project Manager for Wi-Fi, WAN and Cellular infrastructure; turned around a floundering project to deploy 900% more new Wi-Fi installations in half the time, providing critical connectivity to aircraft services hangars and over 80% of TC staff Expanded role to include leading a WAN upgrade project to deliver 100+ Mbps Internet service to all TC sites, and improve cellular data connectivity using picocell infrastructure. BAI Communications: Led projects for a comms partner to Metrolinx, Presto, and the Toronto Transit Commission (TTC). Drafted policies, proposals, specifications, implementation project plans and management briefs, including Terms of Service, privacy (PIPEDA, GDPR) reviews & policy, & PCI-DSS compliance.WiConnect: Acting CIO / Technical Consultant for innovative solutions to monetize public Wi-Fi. Strategic advisor for business matters, organisational planning and customer engagement.
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Head Of Product Development, Innovation And SolutionsBoldyn Networks Oct 2021 - Jul 2024London, England, GbI performed a wide-ranging set of responsibilities as leader of product innovation in a global telecommunications company. Primarily focussed on the transportation industry, I defined a vision for the ‘Station of the Future’ detailing the needs and considerations for future transit stations, devising features inherent to creating successful stations and building positive rider experience.A key aspect of my role involved heading the Data Analytics team developing solutions and insights for transit organisations, including passenger flow, origin / destination studies, dwell and travel time reports and bus / subway interactions, etc.Over 2 years I built the framework and culture of Product Management within the Connected Vehicles group. -
Director Of Product ManagementDatavalet Jul 2014 - Nov 2016Montreal, Quebec, Ca• Director of Product Management in Canada’s leading Wi-Fi managed services company• Introduced Product Management discipline, user experience (UX) design principles, Agile philosophies, market research, and customer perspectives into the product planning and development process• Created and grew a team of specialized Product Managers, with a mandate of evolving an engineering-centric organization into a market-driven, customer focused one• Successfully delivered several new major updates to products and services, and diversified the product line with the launch of a net-new mobile device management service• Implemented several new key lines of communication both within the organization, and between the product leadership team and customers -
Vp, Technical ServicesBoldstreet Inc. Jun 2002 - May 2014Ottawa, Ontario, Ca• Co-founder of an innovative Wi Fi managed service provider and software company, specializing in public access management and location-based services • Leader for product vision and technical architecture planning for core products and services catering to hospitality, small business, and commercial/education enterprise customers, with a customer-centric/usability focus• Conceptual designer of a number of software tools to assist in the day-to-day management of the network, a number of which evolved into revenue-generating products and competitive differentiators • The “face of the company” for high-level, customer-facing technical discussions and sales presentations, integration planning sessions and dispute resolution• Mentor to a team of managerial staff overseeing Network Administration, Service Delivery, Customer Support, and BOLDstreet's second-level Technical Support• Primary technical writer of RFP responses; main contact for follow-on presentations, technical due diligence, and service level agreement (SLA) negotiations• Designer of many core network elements critical to management of a national Wi-Fi network, including Web, database and authentication servers, monitoring and alerting systems, intranets and customer portals• Commissioned several fully-redundant, mission-critical Internet core network installations in data centres in Canada and the US, and led the evolution of a dedicated server architecture to virtualized and cloud-based systems -
Technical Product ManagerCoast Inc. May 2000 - May 2002• Designer of a central web-hosted (ASP) service, complemented with supporting e-services provided through partnerships and proprietary in-house development• Developer of business cases, specifications, competitive research, and co-ordinator of development for an online website quality reporting service
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Product Development Manager, Consumer ApplicationsCorel Corp. Apr 1998 - Apr 2000Ottawa, Ontario, Ca• Designer of product direction throughout the lifecycle for two award-winning graphics applications targeted at the consumer market• Collaborator and central contact for all groups in the release cycle: Project Management, Development, Quality Assurance, Marketing, Marketing Communications, Legal, Documentation, Release Management and Tech Support• Developer of product requirements documents, use cases, flow diagrams, policies and style guides for a large software development team, collaborating through the use of detailed specifications, live presentations and inter-department meetings -
Technical Support Manager, Digital ServicesCorel Corp. May 1996 - Mar 1998Ottawa, Ontario, Ca• Manager of a multinational, Internet-based technical support effort in a large software company, comprised of a team of 6 staff and more than 50 volunteers • Extracted maximum value from a limited budget via a creative volunteer program• Organizer of two highly successful technical support summits in Canada and the U.S.
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Instructor, Department Of Business AdministrationAlgonquin College Aug 1997 - Apr 2000Ottawa, On, Ca• Developed, lectured and evaluated curriculum for Information Technology credit courses.
Chris Burchett Skills
Chris Burchett Education Details
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University Of OttawaSport Administration -
Western UniversityBachelor Of Arts (Hon.)
Frequently Asked Questions about Chris Burchett
What company does Chris Burchett work for?
Chris Burchett works for Maiben Technologies
What is Chris Burchett's role at the current company?
Chris Burchett's current role is President and Principal Consultant.
What is Chris Burchett's email address?
Chris Burchett's email address is ch****@****eet.com
What is Chris Burchett's direct phone number?
Chris Burchett's direct phone number is +161329*****
What schools did Chris Burchett attend?
Chris Burchett attended University Of Ottawa, Western University.
What skills is Chris Burchett known for?
Chris Burchett has skills like Product Management, Wireless, Product Development, Management, Entrepreneurship, Networking, Telecommunications, Wireless Networking, Saas, Program Management, Project Management, Cross Functional Team Leadership.
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