Chris Burton

Chris Burton Email and Phone Number

Leader in Project Management & Program Coordination @ Landscape Development, Inc.
valencia, california, united states
Chris Burton's Location
Carmichael, California, United States, United States
Chris Burton's Contact Details

Chris Burton work email

Chris Burton personal email

n/a
About Chris Burton

Hello! My name is Chris, and I’m thrilled at the opportunity to connect with like-minded professionals, individuals, and industry leaders.Throughout the course of my professional career, I’ve worn many hats across various levels of accountability, leadership, and innovation. I’ve positioned myself as a passionate, solutions-oriented, and agile professional leveraging extensive experience orchestrating, executing, and driving diverse organizational programs, projects, directives, and initiatives resulting in maximizing company profits and ROI. As such, I'm adept at planning and facilitating definition of project and program scope, goals, and deliverables as well as tasks and resource requirements in coordinating staff, streamlining project budget resource allocation, and tracking project deliverables.I'm highly skilled in propelling and implementing project changes and process improvements to consistently achieve and exceed ambitious project deliverables and goals. I'm also proficient in training, developing, and motivating high performance teams and forging partnerships with key stakeholders while delivering agile organization structure that enables mobility of people and resources to meet operational demands. In addition, I'm well-versed in planning, developing, implementing, and optimizing policies and procedures to support and promote operational culture and vision and align daily functions with local, state, and federal regulatory standards. Likewise, I'm driven to serve as leader and visionary to identify business needs, assess challenges, and curate enterprise-wide solutions that mitigate risks, optimize performances, and improve service delivery.If you’re seeking to connect with a truly passionate, highly driven, and exceptionally motivated industry professional, then look no further! I’d like to invite you to reach out to me at burton@mdogg.com.

Chris Burton's Current Company Details
Landscape Development, Inc.

Landscape Development, Inc.

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Leader in Project Management & Program Coordination
valencia, california, united states
Employees:
180
Chris Burton Work Experience Details
  • Landscape Development, Inc.
    Project Manager
    Landscape Development, Inc. Feb 2024 - Present
    Sacramento, California, United States
  • Landscape Development, Inc.
    Assistant Project Manager
    Landscape Development, Inc. Feb 2023 - Feb 2024
    Sacramento, California, United States
  • Construction Innovations, Llc
    Assistant Project Manager
    Construction Innovations, Llc Nov 2021 - Feb 2023
    Mather, California, United States
  • Ready Home Energy
    Project Manager
    Ready Home Energy Jul 2021 - Nov 2021
    Roseville, California, United States
  • D3 Led
    Field Service Coordinator
    D3 Led Dec 2018 - Jun 2021
    Rancho Cordova, California, United States
    Acted as key point of contact in coordinating and directing BOM (Build of Materials) shipping logistics and LED video wall installations in partnership with stakeholders and service/repair professionals. Led efforts to prepare and secure building permits from local mall management. Maintained budgetary components throughout project lifecycle and directed project schedule from inception to timely, within budget completion. Created and disbursed weekly spreadsheet reports while also planning and executing weekly meetings with stakeholders.• Drove collaborative efforts with key stakeholders, clientele, trade professionals, subcontractors, and service installation teams to ensure expeditious, high quality project completion.• Spearheaded invoicing efforts on clients' behalf in partnership with account team subsequent to project completion.• Sponsored to obtain professional certification from Google in Project Management.• Demonstrated success directing $140M+ projects for D3 LED's largest client, APPLE Inc.• Optimized company-wide operations in collaboration with EVP and Director of Operations throughout various projects and through creations of excel-based tools.
  • T-Mobile
    Account Specialist Expert
    T-Mobile May 2017 - Nov 2018
    Albuquerque, New Mexico, United States
    Fielded customer calls and inquiries through planning and provision of accurate, satisfactory solutions designed to meet each customers' unique needs.• Successful in addressing and de-escalating high pressure situations involving dissatisfied clientele.• Demonstrated proven ability to add value through best practices in upselling new products and services.• Leveraged relevant expertise to aid customers in troubleshooting efforts, navigating company website, and utilizing products and services.• Led extensive review of customer and client accounts to unearth and provide updates and key information on billing, shipping, warranties, and other related account items.• Achieved #1 in sales recognition out of 400 total representatives.• Perpetually invited to Senior Management Lunches due to outstanding sales metrics and other accolades.• Awarded $4K+ during a major three-day sales incentive.
  • T-Mobile
    Technical Support Specialist
    T-Mobile May 2016 - May 2017
    Albuquerque, New Mexico, United States
    Addressed and resolved various technical support cases through phone and email submission, as well as a proven ability to communicate and troubleshoot various complex technical issues.• Identified key issues, offered diagnosis, and aided customers in implementing proven-effective resolutions.• Continuously demonstrated empathy, show for concern, confidence, and active listening through issue resolution process.
  • Sprint
    Resolution Specialist Supervisor Ii
    Sprint Dec 2014 - Feb 2016
    Rio Rancho, New Mexico, United States
    Acted as Primary Support for representatives with concerns, commandeered escalated situations, and championed efforts towards continuously timely provision of effective solutions. Engaged in proactive studio management practices.• Acted as central resource in applying for and garnering approval for schedule adjustments in real time.• Planned and provided live rep monitoring and 1:1 coaching sessions utilizing selective problem solving (SPS) model.• Received high praise from senior management, including Call Center Director for Corporate Escalation Handling.• Awarded best team on various occasions.
  • Sprint
    New Hire Supervisor
    Sprint Jun 2014 - Dec 2014
    Rio Rancho, New Mexico, United States
    Maintained complete oversight of new hire learning development prior to executing team-based floor operations. Led Live Call monitoring efforts.• Played pivotal role in reviewing and addressing corporate escalations, documenting employee concerns, governing employee behavior issues, and determining employee termination or graduation to operations floor team.• Orchestrated and directed weekly team meetings to offer measurable data on graduation metrics.
  • Sprint
    Customer Account Manager
    Sprint Oct 2012 - Jun 2014
    Sacramento, California, United States
    Charged with oversight and direction of inbound customer call fielding, including breaking down customer bills, explaining charges, de-escalating complex situations with dissatisfied customers, and negotiating proven resolutions.

Chris Burton Skills

Leadership Team Building Program Coordination People Management Sales Customer Retention Data Analysis Customer Satisfaction Telecommunications Team Leadership Process Improvement Microsoft Office Microsoft Excel Training Customer Service Business Process Improvement Management Project Management Coaching Field Service Wireless Call Centers

Frequently Asked Questions about Chris Burton

What company does Chris Burton work for?

Chris Burton works for Landscape Development, Inc.

What is Chris Burton's role at the current company?

Chris Burton's current role is Leader in Project Management & Program Coordination.

What is Chris Burton's email address?

Chris Burton's email address is cb****@****led.com

What skills is Chris Burton known for?

Chris Burton has skills like Leadership, Team Building, Program Coordination, People Management, Sales, Customer Retention, Data Analysis, Customer Satisfaction, Telecommunications, Team Leadership, Process Improvement, Microsoft Office.

Who are Chris Burton's colleagues?

Chris Burton's colleagues are Tim Parrish, Alejandro Cardozo Guzman, Nicole Jenkins, Jeswin Jose, Zoe Baird, Jarell Mccullough, Cheryl Barron.

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