Chris Butlin Email & Phone Number

PROFILEAn experienced professional services manager with extensive experience of developing people and processes driving growth and profitability. Enabling packaged application software delivery for high value clients, supporting sales and implementations. Began career as a consultant in Supply Chain Management implementations now in a senior role driving revenue growth in on premise and SaaS business models.• Growth – Generated $16m booking opportunities supporting development of MENA market as PS Director. Launched Solutions Delivery Manager roles to support sales and drive better client experience and delivered global major retailer Customer Information Management systems deployments. Managed 20% annual revenue growth• Team development – Deployed continuous review process to develop and support team growth and engagement. Increased Employee engagement by 10 points• Clients – Applied continuous engagement process to support improvement of client satisfaction, saw in 29% increase in NPS scores• Change agent – Drove practice maturity resulting in increased internal project visibility and reduced exception managementAWARDS- Leadership Award – Pitney Bowes- Delivery Excellence - ManugisticsKey Word Search: Financial Services, Customer Information Management, Asset Management, Analytics, Consumer Packaged Goods (CPG), Fast Moving Consumer Goods (FMCG), Automotive, Supply Chain Management (SCM), Prince2, Agile, Software as a Service (SAAS), Program Management, Pricing and Revenue Optimisation, Product Cost Management, Business to Business (B2B), EDI, Retail, Broadcast Media, Computer Software, Forecasting, Distribution Requirements Planning, collaboration, sourcing, manufacturing

Listed skills include Business Intelligence, Program Management, Business Process, Crm, and 31 others.