Chris Bye Email & Phone Number

Leeds, United Kingdom

• Business partner and interface between ASD UK businesses and KIS (Kloeckner Information Services – 3rd party IT provider)
• Control of (£3M per annum) IT budget, developed forecast and actions plans to ensure management within agreed limits
• Responsible for identifying future system requirements and developments including system inefficiencies and remediation planning, protocols and capacity planning issues
• Communication with Corporate IT (Germany) with respect to IT strategy and identification of potential resulting issues within the UK
• Responsible for review and approval of business requirements into technical specification documentation
• Liaison with external software providers with respect to niche solutions and the resulting development of interfaces and bespoke business processesAchievements include;

Wakefield, United Kingdom

• Integration of newly acquired business onto ERP solution
• Project management covering the design, implementation, go-live and support life cycle
• User training
• Introduction and management of further HO systems and processesAchievements include;
• Conducted thorough end to end business review, documenting blueprint of ASD Westok legacy systems and processes in order to propose SAP solution to support the specific nature of the ASD Westok project type business
• Re-design and re-engineering of the previously established ERP solution and existing business processes

Leeds, United Kingdom

• Provided second line support for all IT systems across the UK businesses
• Responsible for the identification and validation of all new IT systems, solutions and software requirements
• Delivered on-site systems, software and hardware implementation and support
• Designed, led and implemented full ERP system training programmeAchievements Include;
• Contributed to many successful projects both commercially and operationally across the organisation
• Designed and successfully delivered SAP 4.6 training across the UK as part of SAP introduction to the organisation

Leeds, United Kingdom

• Help Desk, First Line Support Mainframe system
• Help Desk, First Line Support Lotus / Microsoft Applications
• Help Desk, First Line Support, Novell NDS, Groupwise
• Initiated the turnaround of long standing poor user IT perception
• Commenced the introduction of logistical mainframe solutions