Chris Cacciotti Email & Phone Number

Chesswood Employment And Social Services

* Network with community based agencies when attending various workshops, conferences and training opportunities to familiarize myself with the services and supports provided which could benefit our clientele * Lead City initiative PAYE (Partnership to Advance Youth Employment) locally by recruiting appropriate candidates, developing syllabus, delivering informational workshops and tracking progress/outcomes* Facilitate Employment Centre workshops such as Resume Development, Interview Skills and OW Programs and Services ensuring participants clearly understand presented information * Promote City initiatives and opportunities (i.e. PAYE, IIN, JIP) while accessing EASI and ESP to identify clientele life and employment goals in order to make quality referrals* Utilize active listening and exceptional interpersonal aptitude to establish and foster effective relationships with diverse clientele in accordance with MFIPPA guidelines* Advocate on behalf of clients’ for services in areas of career opportunities, life skills, education, health, comfort, housing and community support systems while updating, revising and prioritizing service plans* Develop and maintain professional relationships with community based agencies and organizations in order to identify partnership opportunities for City initiatives services and supports provided that will assist our clientele* Review and evaluate programs and services offered by TESS as part of continuous improvement and development

Chesswood Employment And Social Services

* Completed Initial Service Interviews (ISI) to determine clients’ eligibility in accordance with the Ontario Works Act and other applicable legislations by collecting, documenting and evaluating required information* Conducted Service Support Interviews (SSI) with clients by phone or in person in order to evaluate and develop a customized employment action plans utilizing Ontario Works Employment Support Programs as per clients’ individual needs* Ensured responsible expenditure of public funds is provided to clients’ to support their educational and career aspirations by monitoring and reviewing eligibility, amounts of assistance and monthly entitlement* Maintained current knowledge of policy, procedure, legislation and available emergency resources such as hostels and food banks in order to promptly respond to emergency situations involving clientele

North York West Employment And Social Services

* Maintain manual and electronic filing systems for easy retrieval of records/documents which include correspondence and reports* Completed database searches in order to retrieve, input and report confidential information as requested in accordance with MFIPPA protocols * Performed general administrative procedures such as drafting standard mail merge letters, printing and distributing material, photocopying documents and sending facsimiles* Collected, sorted, dated stamped, distributed, prepared and processed forms and documents which include incoming/outgoing mail, fax, statements, reports, vouchers and cheque requisitions* Processed manual cheques, drug cards and eye glass vouchers promptly for clients as requested by caseworkers while ensuring accuracy * Communicated with clients courteously in person and over the telephone in order to assess their needs, respond to their inquiries and direct their concerns to the appropriate personnel as needed * Welcomed and serviced visitors entering establishment utilizing Counter Registration to log clients and Electronic Transit Application to issue and reconcile TTC tokens

Solution Focussed Brief Coaching Certificate, Faculty Of Social Work

Facilitation Training Certificate, Facilitation

Cyw Diploma, Child And Youth Worker

Career Employment And Information Specialist Certificate, Career Employment And Information

Joint Health And Safety Certificate