Christopher Call Email & Phone Number

Washington, DC, US

Washington D.C. Metro Area

Manage daily operations of Tool & Fastener group in Virginia

Chickasha, OK

• Create new team to combine customer service, traffic, and scheduling
• Define roles and responsibilities of new team members
• Establish metrics for new team
• Source, select and hire new manager and team members

Tulsa, Oklahoma Area

• Purchase, plan, and strategize inventory for $120 million product line
• Planned the launch of the new, innovative signature tool for 2015 sales year
• Saved over $100k with inventory strategy initiative
• Directed employee satisfaction initiative and improved employee satisfaction survey score by 25%

Tulsa, Oklahoma Area

• Developed and implemented EOQ strategy for Hilti North America
• Directed the Supply Chain implementation and strategy for the company’s largest client
• Relocated warehouse in just two weeks without disruption to service or operations
• Initiated and implemented new-hire rotational program for Supply Chain professionals and internso Hired, managed, and developed several employees into leadership roles within the company

Tulsa, Oklahoma Area

• Manage $12 million inventory for remote sales force of 1,200 professionals in the US and Canadao Lowered on-hand inventory by over $1 million, while sales grew 10%
• Reduced inventory operating costs by over $100k
• Using Value Stream Mapping, developed strategy for product line to improve service for the customer and profitability for the company
• Led Supply Chain disaster response team for catastrophic weather incident
• Directed and planned the annual physical inventory activities for all North American operations

Frederick, MD

• Accountable for $3.0 million inventory, over 3,500 SKUs, over 100 sales associates as well as all customers in 11 regions, 9 states, and 11 retail stores.
• Develop, lead, and train salaried and hourly personnel in all aspects of warehouse operations, company policies and procedures. Improved productivity by 50%.
• Successfully collaborated w/ sales force to create new sales channel at distribution center oLead cross-functional project team to deliver store on-time and within budget oStore exceeded first year sales goal by more.
• Responsible for $1.5 million annual operating budget.
• Manage all transportation issues in the region, including small parcel, LTL, and courier services.
• Lead and implement process improvement projects utilizing LEAN concepts including 5-S and process flow enhancements.

Tulsa, Oklahoma Area

• Managed all shifts of National Distribution Center, from 8 to 20 people per shift
• Identified as key user for warehouse operations during SAP implementation, new computer platform
• Reconfigured packing stations to accommodate new software platform
• Completed Hilti Leadership Academy courses including “Selecting the Right People”, “Leading for Results”, Mastering foundations of Management”, and “Mastering Impactful Communication”. Also completed SAP SCM 630.

Northeast Oklahoma

Cary, NC

• Profit/loss responsibility of NC training courses as well as developing NC training market.
• Travel to client jobsites throughout North Carolina and Virginia to train professional managers and blue-collar clients, in English and Spanish.
• Make sales calls, write and win job proposals for national and local clients
• Wrote and developed new curricula to target an untapped market. Sales dramatically increased.
• Maintained regulatory compliance for training courses and established positive working relationship with state regulators.

Tracked clients' shipments, including Flextronics, Cisco, and Ford, from origin to destination. Responsible for proper billing on Flextronics account.

• Traveled to client jobsites to train professional managers and blue-collar clients, in English and Spanish, throughout the Southeast.
• Maintained OSHA compliance for the company and versed in CFR 1910 and 1929
• Coordinated & conducted on-site regulatory and skill training for clients including BP-Amoco, Clemson University, and US Marines.
• Supervised and inspected projects up to $100,000 for clients including Milliken and US Army.
• Produced significant cost savings by consolidating course curricula and cutting production time in half.

Supervised $600,000 project at Dupont industrial facility within allocated budget.Directed 10 - 30 employees and sub-contractors to meet project goals and deadlines. Marketing efforts resulted in acquisition of $10 million demolition contract for Uniroyal Tire. Led daily safety meetings in Spanish.Translated safety signs into Spanish to comply with the.

Master, International Business Studies; Logistics And Operations Management, 3.9

Activities and Societies: SHRM, Graduate assistantIntern in Mexico, coursework in project management and operations. Program is now.

International Business

Activities and Societies: Part of MIBS curriculum from U. of South Carolina.Intensive Spanish language and business studies Summer 2002

Bachelor Of Arts, Communications, 3.5

Activities and Societies: Broadcasting, television and radioManage campus radio station, club president, winner of Broadcaster of the Year.