Christopher Campo Email & Phone Number

Minneapolis, MN, US

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Trainer - SPS Commerce, Minneapolis, MN 2015 - Present
• Designed, structured and curated content for multiple eLearning courses focused on Point of Sale Analytics products and customized content for strategic customers. Courses were comprised of interactive activities.
• Managed and updated eLearning training content within our online LMS including analysis of usage data to maximize educational value, course deployment and customer facing messaging. This contributed to a 190% increase.
• Conducted over 150 web-based training sessions across multiple product platforms from beginner to advanced users focusing on product navigation, features and functions, best practice recommendations and business use.
• Led multiple customer onsite training sessions which included assessment of training needs, logistics and preparation of onsite materials, facilitation of training content and analysis of pre and post training.
• Developed and implemented a progressive training curriculum for domestic and international strategic customers such as Under Armour, Gildan, Bob’s Stores, Dick’s Sporting Goods and Wolverine World Wide. These training.

Brave New Workshop Student Union

• Instructor of improvisation for beginning Every Day & Performance levels
• Develop a sense of confidence and trust among strangers; inspire fun and play

• Awarded for exceptional customer service
• Developed and implemented strategies based on product profit margins boosting department sales by 8% over budgeted sales YTD
• Management & scheduling of 15 direct report staff & storewide sales floor leader 2-4 hours each day
• Visual merchandising, inventory control & management, loss prevention
• Team leader for Web based sales growth within the store, increasing the sales percentage from 0.65% to 2.15% of total store revenue using incentive programs for employees & changing the sales culture
• Lead the organization, logistics & execution for special in store events

• Designed workshops focusing on team building, inclusion, communication & leadership ranging from single day events to multi day experiences
• Personalized curriculum for individual client needs utilizing business analysis, observation & employee interviews
• Lead facilitator for all major events
• Clients included MSSA (Minnesota Social Services Association), The American Institute for the Advancement of Forensic Studies, Foley Mansfield Attorneys at law & Allina Health care

Lake Grove, N.Y. - New York, N.Y.

• Exceptional customer service
• Handled small business development including facilitating first time small business loans, business plan consultations and financial management
• Responsible for new account set up for both business and personal accounts including Corporations, LLC’s, DBA’s & standard DDA and savings accounts
• Consistently exceeded sales objectives of credit and loan based products as well as new account activations.
• Managed general branch operations and employees as needed including opening and closing the facility, vault counts, deposit verifications and teller issues
• Networked with the local chamber of commerce and small business associations to expand the branch’s customer base

Carle Place, NY

• Awarded for exceptional customer service and sales
• Managed bi-annual store inventories including store preparation, staffing & coordination with outside inventory vendors
• Supervised weekly point of sale and advertisement direction such as sale set up, maintaining company signage standards storewide & ending promotion take down
• Responsible for new hire onboarding & orientation as well as leading store training programs for product knowledge, sales, workplace behavior & loss prevention
• Created seasonal display changes & maintained visual merchandising standards store wide
• Supervised general store operations such as opening/closing, preparing store deposits, staff management with 8 direct reports

Fairview Lake Camp & Conference Center

• Supervisor of youngest co-ed children's summer camp unit including sixty boys and girls between 5 and 11 years of age and a direct report staff of 15 counselors
• Training of staff
• Programming a exciting and fun summer experience for all 60+ campers and counselors
• Maintained open lines of communication with all teachers and parents and supplied progress reports upon request
• Developed and managed effective seasonal budgets for the unit's programming and staffing needs

B.A, Geology

Activities and Societies: Geology Club

High School Graduate

Activities and Societies: National Honor Society, Speech & Debate Team