Chris Caouette Email & Phone Number

As the CRO of North Bay Distribution, I am responsible for leading and optimizing all revenue-generating activities within the company. My focus is to align sales, marketing, and customer success teams to deliver exceptional value to our clients and partners in the logistics and supply chain industry focused on omnichannel fulfillment. Objectives include: -Developing and executing strategic plans to expand existing and new customer segments and markets -Managing and growing existing sales channels and partnerships, and adding new ones to increase market reach and efficiency -Collaborating with product development and pricing teams to ensure our solutions meet the evolving needs and expectations of our customers -Establishing and fostering a culture of innovation, collaboration, and excellence across all revenue-related functions

Portsmouth, Rhode Island, Us

Washington, District Of Columbia, Us

Standvast team helped invent some of the most significant innovations in e-commerce fulfillment and supply chain technology, including prime 2 day delivery. We are continuing that innovation by democratizing the omni-channel supply chain so every company, no matter their size, can be on an equal supply chain footing with the largest players. How? Standvast offers composable solutions that allow you to augment pieces or replace most/all of your current supply chain state with AI driven technology and a shared fulfillment services network end-to-end.Our Model provides 30+% more cost-efficient capabilities with levels of service reserved for the largest players. Typically, operational redundancy at this scale is otherwise reserved for the select few, but with Standvast, businesses of virtually any size can be on equal footing. Our Fulfillment Center network allows for 2-day delivery to 98% of the US, and next day delivery to most large metropolitan areas.

New York, New York, Us

Head of Sales for the leading company defining the next phase of on-demand retail and local last mile. We provide brands and retailers a mesh network of micro-fulfillment centers filled with automated robotics and powered by intelligent SaaS to meet consumer expectations for a fast and accurate delivery experience.https://getfabric.com/

Santa Barbara, Ca, Us

• Responsible for building out the sales and marketing team for the QAD Precision division which includes Global Trade Management and Transportation Execution • Overhauled the Go-to-Market strategy including updated value proposition, pricing structure, sales cycle process throughout the funnel and grew the team over several months from 13 to 19 (EU, US, CA) • As a member of the executive team, responsible for the M&A strategy including execution Key Accomplishments: Accelerated growth from flat sales to the fastest growing division at QAD helping support subscription revenue growth from $131m to $160m  Booked $12,320,000 in overall revenue in 2021 (assuming Q4 goes to plan) Part of the executive team that supported the successful acquisition & onboarding of FTZ Corp. in 2021

Waterloo, Ontario, Ca

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance, and security of logistics-intensive businesses. Descartes has over 200,000 connected parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Learn more at www.descartes.com.• Responsible for driving growth and building the Global Logistics Network which includes B2B Connectivity, Order Management, B2B eCommerce, TMS, and Supply Chain Collaboration and Visibility solutions. • Develop go-to-market plan including value proposition, product market fit, target profile, buying process, alliances, commercial framework (pricing and legal), and content strategy Key Accomplishments: Lead team to increase booked deals by over 430% and reduced sales cycle by 24%. Developed go-to-market plan for supply chain visibility solutions including value proposition, pricing, and training. Improved lead generation system including content marketing by aligning sales and marketing, improving value proposition, and training inside sales.

Irving, Texas, Us

PFS (NASDAQ: PFSW) is a global commerce service provider of solutions, including digital strategy consulting, digital agency and marketing services, technology development services, business process outsourcing services and a complete omni-channel technology ecosystem. The company provides these solutions and services to major brand names and other companies seeking to optimize every customer experience and enhance their traditional and online business channels.• Lead team in North America for $250M public end-to-end e-commerce, consulting, order management, systems integration/implementation, digital marketing, logistics/3PL/product fulfillment, customer service, payment processing/financial management company.• Hired to grow revenue by developing compensation plan to enable hire of top talent, drive business better aligned with goals, expand lead generation process with greater dependability, and work with legal and pricing to improve results.Key Accomplishments: Led team that booked over $25M in new annual recurring revenue in 8 months (company record). Developed go-to-market plan for new BI and Reporting solution, i.e. value proposition, scope, pricing, and training. Created new incentive plan to motivate team, attract top performing talent, and exceed goals for 2017. Improved lead generation system (including content marketing and marketing automation) by aligning sales and marketing, improving value proposition, and training inside sales.

Smyrna, Tennessee, Us

• Hired to grow $600M public end-to-end e-commerce, 3PL, and supply chain company with e-commerce D2C management, fulfillment, customer service, and financial management services. Managed global territory.Key Accomplishments: Grew startup pipeline to $60M+ within ten months. Collaborated with VP of Marketing to improve lead generation program in CPG, Consumer Electronics, Retail, Medical Devices, Luxury Goods, Communications, Computer and Storage markets. Expanded account portfolio, including EMC (Dell) and Hewlett-Packard. Sat on marketing committee that represented sales in rebranding of ModusLink. Enhanced alignment between sales and marketing that increased lead generation and improved value proposition. Developed alliance channels to improve lead generation. Partnered with Round Rock Consulting to establish relationship as go-to e-commerce and fulfillment provider that opened deal with Ecovent and targeted other opportunities.

Austin, Tx, Us

E2open helps you manage demand you can't predict and supply you don't control. E2open offers cloud-based, collaborative execution solutions that connect partners, streamline processes, and enable rapid decision support. Now brand owners can see and manage assets in motion to answer key supply chain questions, for example - “Where is my supply?” “Where will it be tomorrow?” “How will I identify—and respond to— exceptions?”• Brought onboard $100M public big data supply chain and e-commerce cloud technology company to grow new business and generate revenue. Key Accomplishments: Grew pipeline to $20M+ and closed deals with Panasonic and Corning Cable Systems within first seven months to include markets of CPG, Aerospace & Defense, High Tech, Retail, Industrial, and Telecom. Negotiated $1.5M B2B e-commerce deal (recurring revenue stream) to provide Panasonic with collaborative sales order management solution that provided B2B commerce to 900 dealers and resellers. Closed $2.5M agreement to provide supply chain planning solutions and roadmap for future enhancements to Corning Cable Systems. Earned Top Performer award after only eight months at E2open.

Haverhill, Ma, Us

As the VP of Sales & Marketing, grew a global sales force and developed a successful lead nurturing and marketing program to fill the top of the funnel. Responsible for client presentations as well as contract negotiations. Key Accomplishments: Re-positioned/led transition of brand from commoditized logistics provider to innovative, global e-commerce company and technology leader focusing on unique end-to-end global e-commerce solution. Defined e-commerce strategy and tactical road map, developed marketing programs to accelerate pipeline and revenue with markets to include Consumer Electronics, CPG, Apparel, Entertainment & Gaming, and Data Storage. Grew e-commerce D2C revenue from $3M to over $10M in annual service fees. Developed and closed global e-commerce, supply chain management, and customer care solutions with RIM, Warner Music Group ($6M 3-year deal), MGM, NCSOFT, Otterbox, and other global brands. Increased pipeline to over $30M (465% increase), improved conversion rate by 310%, grew new logo acquisition by 533% and increased revenue from new business. Met with senior executives of RIM/Blackberry to renegotiate agreement and acquire new hardware business (tablets, mobile phones, etc.) realizing 65% increase in account revenue and reduced inventory liability. Developed digital marketing services as new client offering to support D2C (Direct to Consumer) channel. Solution also drove increase in transactions, revenue, and profit margin to core business. Created/introduced program and GTM strategy for client returns, refurbishment, and resale. Collaborated with operations, finance, partners, and IT and developed program that enabled clients to recover revenue from returned/repaired items, i.e. return management, screening, harvesting, refurbishment, and resale of products on multiple channels (eBay, bulk auctions, etc.)

Us

Christopher Caouette has spent his career as an accomplished entrepreneur and has experience in the strategic planning, business operations, and all commercial aspects including sales, marketing, alliances, and CSM. Christopher, one of the founders of Internal Matters, serves as Chief Executive Officer, and has been an integral part to our success. His ability to "shift gears" has enabled us to transform services and solutions to meet the ever-changing needs of the complex marketplace, and has successfully led the re-positioning efforts of Internal Matters. Christopher’s roots as an entrepreneur began as the principal of a fast growing electronics retail outlet. He has been acknowledged with awards from multiple vendors for his strong business acumen in forecasting and management.

Mba, Marketing And Finance

Bachelor Of Science, Management