Chris Cappo Email and Phone Number
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I love science and technology, the art of software development - and helping complex businesses iteratively define and execute their strategy. I excel in management roles that allow me to build high performance teams, especially when we use technology and innovation (along with data!) as the catalyst for execution.I have an unwavering focus on the client – every task, every project, every desired result – starts with the client’s perspective and their unfiltered expectations. It’s important to iterate quickly, fail quickly, and constantly keep the client’s experience at the forefront of what we do.I am:- Data driven; decisions are always rooted in data and collaboration with SMEs - with a dose of intuition.- A design geek; from vintage Stickley furniture to software, to vehicles and aircraft - I love studying design.- A coach and mentor; when I can help others succeed I know I've made a difference that matters.- Introspective; I strive to learn from every failure, every success and every interaction.- Competitive; I want my team to win. I love the journey and the relationships we build along the way.- Ethical; The truth always wins, and winning truthfully and with integrity is the only way I operate.- A life-long learner; Cloud DevOps, Quantum, AI - or, woodworking, musical instruments, cars - I love learning new skills.A few notable accomplishments:- Delivering transformative business processes: Sales Education Delivery, Sales Incentive Programs, Employee recognition programs, Hyper-efficient deal progression processes.- Leading a development team as the overall architect and a developer, to deliver a “born on the cloud” IP deal management application built as a set of microservices around RESTful API endpoints. - Integrating the IBM Intellectual Property organization with IBM's implementation of Salesforce as a premier CRM system.- Building IBM’s Lab Services team from a 500 person team to 1,500 worldwide employees. Creating and leading a matrix-managed worldwide contracts and operations team. Meeting the goal of having the right skill, in the right place, at the right time, for IBM’s Systems global clients.- Refactoring the IBM System Z hardware yearly development plan, into a real-time agile business process that hierarchically focused the plan into near term, and long term objectives – with continuous SWOT assessment.Key Domain Knowledge/Skills: Strategy | Business Transformation | Software Development | High-Performance Team Building | Sales Enablement | Executive EQ | Clear, Concise Communications | Data Analytics
Ibm
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Senior Manager - Sw Development | Sales Enablement | Business Management - Intellectual PropertyIbm Feb 2015 - PresentArmonk, New York, Ny, UsUpline Manager: Strategy, Operations, Sales Enablement and SW DevOps/CIO role for IBM's Intellectual Property team. $600M-$1.5B yearly business. Process transformation, including Sales Incentive Program and Sales Education Delivery. Designed and delivered enterprise-ready hybrid cloud IP deal fulfillment system. Key Accomplishments:- Critical Business Transformation projects (Sales Education Delivery, Incentive Program Design, Agile Deal Business Processes)- Selected among IBM's technical leaders, to participate in "Tech 2023" (Dallas, Texas)- Designer and lead for Enterprise-ready hybrid-cloud microservice application for managing deals through lifecycle.- SW project was selected by the IBM CIO organization as an internal IBM "Hybrid Cloud Success Story", June 2022 - Delivered an effective Sales Incentive Commission Plan Design. - Worked across IBM functions to integrate the IP business into IBM's deployment of Salesforce.- Trusted by senior executives as an advisor for a broad spectrum of HR, financial, strategy and execution programs.- Provided enablement of sellers via education roadmaps, technical vitality events and continuous learning.- Helped drive the business to deliver 7 consecutive years of sales/income performance above target.- Recognized among top 5% of IBMers, in terms of people management and personal performance.This team licenses Research assets and IBM Brand assets, as well as cross-portfolio Patents. This role directly supports the General Manager of Intellectual Property. -
Senior Manager - Contract Operations & Sales Pipeline / Systems Software DevelopmentIbm Jan 2009 - Feb 2015Armonk, New York, Ny, UsUpline Manager: Operations, Contract execution, Sales pipeline management for Software Development and Lab Services teams. Global scope, over 3,500 employees and a $1B development budget. Directly supported IBM GMs and SVPs - including IBM’s to-be CEO, Arvind Krishna.Key Accomplishments:- Drove business automation and efficiency improvements totaling over $200M.- Key leader in build-out of Lab Services from 500 person to 1,500 person worldwide team.- Functional (upline) manager of SW development teams that delivered critical labor tracking and utilization platform for Lab Services.- Enabled Dev teams to deliver critical SW platforms for IBM's Systems business - including hypervisor services, storage management, compute, networking services and encryption.- Closed every operational development plan at budget, and ran the business at or below budget, every year. -
Business Operations Manager - Microelectronics Engineering ServicesIbm Jan 2005 - Jan 2009Armonk, New York, Ny, UsManager: Business Operations. "Startup" within IBM, delivering custom ASICs and cell processors to Microsoft (xBox), Apple (Mac) and United States DOD (flight systems), as well as other demanding clients, worldwide.Key accomplishments:- Enabled team to deliver cell processor for xBox, on time, at spec and on budget.- Created integrated sales dashboard - pipeline management, win/loss analysis, deal progression analysis and weekly summarized senior executive reports.- Performed deep business analysis on histogram of deal performance; focused the team on longer term, larger opportunities and helped identify 'problem' deals early, allowing redirection of resources and significant cost savings as well as revenue performance. -
Portfolio Manager - Ibm System Z Hardware DevelopmentIbm Jan 2003 - Jan 2005Armonk, New York, Ny, UsPortfolio Development Plan manager. All aspects of headcount and financial planning for $1B System Z (Mainframe) development budget, worldwide. Lead for plan re-engineering. Leader of a world-wide matrix team of operations and planning professionals.Key accomplishments:- Delivered the first IBM Z-branded mainframe, on time and under budget.- Moved the business away from yearly "big bang" development budget planning to ongoing dynamic planning. Built stakeholder consensus from the line management team up to the IBM Senior VP level.- Drove a key project around re-qualifying CPU modules for early systems access (pre-GA), back through IBM Microelectronics re-work process -- saving approximately $100M in development expense and several months of lead time.- Created and drove a development "feature grievance board" of key stakeholders, including development leads, executives and client perspective SMEs -- to prioritize delivery of feature/function within the IBM Z platform. -
Software EngineerIbm Jan 1988 - Jan 2003Armonk, New York, Ny, UsVarious programming and systems integration roles; Semiconductor, active and passive components reliability modeling algorithms, laboratory analytical services fulfillment systems. USA based manufacturing systems integration with SAP. Founding member of IBM's Analytical Laboratory Services client-facing business.Key accomplishments:- Built a new business from the ground up, opening up IBM's unmatched materials analysis laboratory to external clients. Ran SW development and operations for this business, as well.- Designed an acceleration model for EEPROM environmental/usage simulation, and implemented in APL2.- Designed and implemented a part number compression algorithm for the entire library of IBM's procured and manufactured parts - utilizing a sequential/offset paradigm that saved approximately 90% of DASD and a processing time reduction of over 10x - saving IBM millions of dollars.- Created the first design and implementation of encryption based on transcendental mathematical functions, using separate key pairs for every block of data being processed.
Chris Cappo Skills
Chris Cappo Education Details
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Marist CollegeComputer Software Engineering -
Marist CollegeComputer Science
Frequently Asked Questions about Chris Cappo
What company does Chris Cappo work for?
Chris Cappo works for Ibm
What is Chris Cappo's role at the current company?
Chris Cappo's current role is IBM Research Intellectual Property Manager | Business Transformation & Strategy | Sales Enablement & Operations | DevOps via Hybrid Cloud | Coach & Mentor.
What is Chris Cappo's email address?
Chris Cappo's email address is cc****@****ibm.com
What schools did Chris Cappo attend?
Chris Cappo attended Marist College, Marist College.
What skills is Chris Cappo known for?
Chris Cappo has skills like Management, Irs Enrolled Agent, Tax Preparation, Php, C++, Web Design, Java, Sql, Software Development, Rhino 3d, Automotive Restoration, General Construction.
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