Christopher Carrion Email & Phone Number

San Francisco, Ca, Us

Kenilworth, Nj, Us

-Primary responsibilities for VTC and AV incident management support including problem determination and resolution of AV Systems, Video endpoints and related infrastructure.-Troubleshoots and repairs AV problems as required or identifies problems and reports for manufacturer service.-Able to read and understand functional design drawings and cable riser diagrams.-Able to perform mounting of base build equipment such as monitor mounts, ceiling speakers, microphones and projectors.-Advanced Fiber optic cable handling, installation termination, repair and testing.-Test, configure, and commission subsystems during project deployment.-Oversee all field operations and report progress, status and issues to project manager.-Able to read and understand functional design drawings and cable riser diagrams.-Supervises the physical installation of a wide variety of technology into a wide variety of locations.-Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.-Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.-Configure AV network and coordinate client network.-Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.-Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.

San Francisco, California, Us

-Stadium Operations-Pregame special entertainment-Concert building-Private events-Concert setups.

Banbridge, Co. Down, Gb

-Manage and maintain all venue spaces (500+ users)-Manage and maintain all camera, audio and LED walls.-Perform daily maintenance of hardware & software for the internal platform. -Kick off meetings & events (Experience Center & Event Space) with AV/IT Support. -Execute monthly preventative maintenance on all hardware. -Utilize remote access tools on Mac, Linux & Windows systems to control the internal platform. -Communicate effectively with clients to identify needs & evaluate solutions. -Provide onsite support for visitors and executive level events as needed. -Support event operation technicians with all issues relating to event spaces prior to events. -Troubleshoot routing, writing & cabling issues. -Complete venue space pre-show equipment sweeps prior to events. -Organize, document & maintain warehouse inventory which includes spare equipment. -Track RMA of serviced equipment. -Document, track record/status of outgoing & returning service equipment and provide status updates to the team. -Maintain periodic system updates and upgrades of equipment. -Act as stand in support for large & special events. -Work with an internal ticketing system to document all issues. -Operate cross functionally within the team to support audio, video conferencing & projection. -Create and/or maintain any needed team documentation. -Track issues to isolate trends, coordinate with engineering team & 3rd party vendors to resolve issues. -Trains operations team for usage of systems and applications.

Redwood City, Ca, Us

Foster City, California, Us

- Provide “white-glove” support for high-profile multipoint video meetings using meeting management tools from Cisco, Polycom, Bluejeans, and other video technologies.- Closely collaborated with project members to identify and quickly address problems.- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.- Removed and replaced malfunctioning components to correct hardware problems.- Configured hardware, devices and software to set up work stations for Executives.- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.- Explained technical information in clear terms to non-technical individuals to promote better understanding.- Monitored and repaired audio, video, control systems and video conferencing equipment.- Effectively interfaces with executive level staff, and\or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues.- Daily management of video content management system.

WinView, Inc., based in Silicon Valley, is the pioneer of synchronized two-screen TV and creators of the live television sports play-along experience WinView Games.As featured in The New York Times and on CNBC, the free WinView app brings the competition to TV viewers with situational in-game predictions for live televised sports. The WinView app sends notifications to mobile phones as TV viewers watch each play develop. Users simply wait for each notification to display, and then they examine the situation, make their prediction and enjoy the game like never before. Prizes are awarded to winners. These games of skill are legal in every state.WinView Games is an end-to-end, two-screen TV synchronization platform app. This game is ideal for hardcore and casual sports fans.As the lead content producer, I am responsible for running a small team as we produce primetime games in real time. Our game time experience includes sending out props in real time to our users. Users then make their picks accordingly while competing for the top spot in their game room. I also interact with our fans during the games, with live sports updates, comments and also answer any questions or concerns the user may have. We do all this while maintaining a professional yet fun work environment.

Palo Alto, Ca, Us

- Provide excellent customer service and levels of end user support to executive level resources.- Perform systematic and high-quality diagnostic troubleshooting, testing, repair and adjustment to integrated audiovisual systems.- Special projects as needed, including a complete overhaul of video conferencing rooms.- Which included switching from Polycom/ Crestron rooms to Zoom Video Conference rooms.- Re-install, modify and repair audio video equipment.- Repair, load, and trouble shoot control systems.- Provide detailed status (document in writing your findings and resolution) of system repairs.- Provide preventive maintenance.- Meet with applicable staff to review open tickets, customer and support history as required.

Santa Clara, California, Us

- Coordinate, set up, and live opearation of private/corporate parties and banquets at Levi's Stadium.- POC for coordinating time and schedules for events and/ or filming of events or other film projects.-Maintain IPTV, network audio, broadcast, and control interface technology throughout Levi's Stadium, 49ers Hall of Fame Museum, and Michael Mina Bourbon Steak and Pub-QSC Q-Sys, Crestron, AMX, and Medialon programming-Develop, document, and instruct core workflows and identify best practices-Setup hardware and software testing situations in a structured and repeatable manner-Multimedia content creation and editing for special events

Santa Clara, California, Us

-Storage, distrubtion and troubleshooting of metal detectors.-Respond to ISS and promptly solve any issues within the stadium during the game.-Program and store wireless ticket taker machines and metal detector wands.-Staging and set up of sport events and music concerts, including staging, lighting, barricades etc.-Ablitity to operate heavy machinery and tools safely in the presence of thousands of fans.-Prepared to answer and serve customers for their specific needs.

- "State of Events" is a weekly newscast brought to you by SFSU students from our on campus studio.- “Gator Sports Net” is a weekly sports wrap up show inspired by SportsCenter- Experienced as an Anchor and Host. We would host the athlete/coach of the week in studio and I would converse with them for up to 10 minutes at a time.- As a Producer, stacked a rundown and assigned stories to our reporters. I also created packages including tease videos and script writing for a weekly news broadcast- As a Director, I managed a control room team including video switcher, teleprompter, lighting, sound and CG playback and called shots for a 4 camera set.- As the Sports Editor, I was in charge of all sports stories, setting up interviews and creating packages covering SFSU athletics and covering Bay Area sports. Packages include stand ups, voice overs, SOT and after game press conferences.-Developed multimedia presentation such as flash movies, podcasts and videos to be uploaded in the social and new media platforms.

Oakland, Ca, Us

- High customer interaction usually involving game day operations- Welcome fans to the Coliseum, ticket-taking, assist with any questions, distribute souvenirs to children, suite visits and partake in game day events- Train new employees on ballpark operations, Ambassador procedures, and how to properly approach and interact with Coliseum guests- Identify interesting families and upgrade them to designated seats closer to the action, follow up with fans later in the game- Assist with event set-up including gate set-up, tarp duty, promotional giveaway set-up, fireworks show set-up and early entry events- Possess full knowledge of the Oakland Athletics ticket and stadium policies

Bachelor'S Degree, Digital Communication And Media/Multimedia

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies