Chris Catanzarite Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

At Advantage EZ Rent-A-Car, I served as City Manager and leveraged expertise in managing all facets of key business operations, including Human Resources, Sales, Customer Service, P&L Management, Fleet Forecasting, Body Damage, Maintenance, Pricing, and Revenue Management. ☛ In this role, I led and supervised 120 employees, 4,000 vehicles, and $60 million in annual revenue effectively.☛ To drive operational excellence in operations execution, I had organized training and skill development programs for managers and staff members concurrently delivered training to employees.☛ Here, I interacted with Denver airport leadership on future planning and development and assisted with informed decision making.Key Achievements: Delivered exceptional customer service by driving improvements in existing practices year over year. Developed and promoted 3 employees to City Managers and deployed them at the respective city within 3-years of service. Implemented best practices and turned the location into the most profitable location in the company, used for pilot programs. Recognized for assisting leadership teams from other locations with the implementation of best practices and strategies.

Greater Denver Area

At The Hertz Corporation/Dollar Thrifty Automotive Group, I served as City Operations Manager where I Efficiently led multiple brands of The Hertz Corporation including Dollar, Thrifty, and Firefly overseeing all aspects of operations, such as managing approximately 100 employees, 3,200 vehicles, and $50 million in annual revenues.Key Achievements: Earned Top leisure brand location title for the year over year ancillary revenue growth in 2015. Distinguished for boosting NPS score from 1.0 in 2014 to 32.7 in 2015 and 41.6 in 2016 by delivering top-notch services. Successfully increased profit margin from 13% in 2014 to 21% in 2015 and 27% in 2016.As Region Revenue Manager, I organized, trained, and mentored sales leaders and employees at airport and local market locations across 8 states. ☛ I established sales targets concurrently designed contests and announced incentives for top achievers aimed at meeting and exceeding organizational goals and driving more revenue.☛ In this role, I assisted with standardizing training across all locations, established minimum sales standards for employees, evaluated performance, and retained top talent.☛ I interacted with management and top leadership. Consulted on strategic initiatives to drive more sales, resulting in accomplishing organizational goals.Key Achievements: Distinguished for exceeding monthly sales targets for 13 consecutive months. Supported initiative to implement improved coaching techniques across the region, resulting in improving results and employee satisfaction. Deployed in-depth expertise in executing strategies and exceeded monthly sales target 32 of 34 months. Recognized for increasing sales yield by 43% from 2011 to 2013 and achieved 2nd position in Presidential Club for Revenue Managers in 2013. Achieved Top Upgrade Sales Yield in the company for 2011, 2012, and 2013.

Denver, Co