' Diagnose, troubleshoot, and repair equipment within 1-2 hours upon arrival. . Skilled in performing installations and repairs according to manufacturer specifications . . General understanding of electricity. . Ability to test and read voltage, amps, resistance, and ohm's. . Instruct users on how to use and operate equipment. . Document the entire process and create invoice for customer. . Document components repaired and parts replaced for inventory purposes. . Track and order parts as needed to ensure equipment is repaired quickly and eff:iciently. ' Experienced in creating new work orders and closing service calls with customers. . Work with tech support to resolve issues quickly. . Held accountable to manage and maintain budget. . Ability to sort out tasks and finish them in a timely manner. . Call customers and schedule visits for repairs and installations. ' Recognize warranty service calls versus non-warranty calls and knowing the process for both. . Maintain a safe and clean work environment.

Build relationships with customers to increase likelihood of repeat business. Communicate clear expectations and goals to each team member. Develop individuals and build teams to be successful and exceed company goals consecutively. Continually developing efficient solutions to daily tasks to achieve maximum productivity and success.

Develop and build new clientele and accounts and continue the growth of our market. Critical to Build and maintain good relationships for the success of market area in which you are held responsible.