Technical Specialist
Current' Diagnose, troubleshoot, and repair equipment within 1-2 hours upon arrival. . Skilled in performing installations and repairs according to manufacturer specifications . . General understanding of electricity. . Ability to test and read voltage, amps, resistance, and ohm's. . Instruct users on how to use and operate equipment. . Document the entire process and create invoice for customer. . Document components repaired and parts replaced for inventory purposes. . Track and order parts as needed to ensure equipment is repaired quickly and eff:iciently. ' Experienced in creating new work orders and closing service calls with customers. . Work with tech support to resolve issues quickly. . Held accountable to manage and maintain budget. . Ability to sort out tasks and finish them in a timely manner. . Call customers and schedule visits for repairs and installations. ' Recognize warranty service calls versus non-warranty calls and knowing the process for both. . Maintain a safe and clean work environment.