As a US Veteran with a strong technical background, I have a proven record of enhancing client services and optimizing product delivery. I specialize in providing top-notch technical support for a wide range of hardware and software, including printers, scanners, and input devices. Proficient in Adobe Creative Cloud, I have extensive experience in color management and print RIP's. My certifications in ITIL Foundations, CompTIA A+ Essentials, CompTIA Network + N1008, and CompTIA Security + SY0601 underscore my solid foundation in cybersecurity.I'm equally skilled in both MAC and Windows operating systems, as well as mobile devices, and excel at maintaining vendor relationships. My skill set extends to project presentations, networking, organizational development, change management, and process improvement. Additionally, I hold a Bachelor of Science degree in Apparel Design & Merchandising from Colorado State University and have recently completed the Computing Technology Industry A (CompTIA) Computer User Support Specialist Program.My skills encompass IT and Technical proficiency, including ITIL Foundations, CompTIA A+ Essentials, CompTIA Network + N1008, and CompTIA Security + SY0601. In addition to my technical and management skills, I have a strong background in design and printing, covering textile design, tech drawings, color management, laser and inkjet printers, sublimation printing, and WordPress/Divi. I am highly proficient in Adobe Creative Cloud, Photoshop, Premier Pro, After Effects, InDesign, and PowerPoint, and hold certifications in Graphic Design & Web Mastery.As the Lead Designer at Performance Scoring I collaborated with cross-functional teams to create compelling visual assets, optimize user experiences, and enhance brand identity. My contributions have significantly expanded the reach of digital marketing efforts and improved sales campaigns, showcasing my ability to deliver creative solutions under tight deadlines.Before my current position, I worked as an Assistant Designer at MedCouture. In this role, I played a vital part in the creation of creative assets and execution of marketing strategies. Responsibilities included designing storyboards, collaborating with technical design and product management, and consistently delivering innovative concepts within the fashion design industry.I'm passionate about combining my technical expertise, creative skills, and leadership abilities to drive success in every project I undertake. Let's connect and explore potential collaborations!