As a Director, I manage a talented team of Program Managers, Senior Program Managers, Program Management Directors, and Senior Operations Managers who work on the noncredit UWC2 Professional Education programs; the Osher Lifelong Learning Institute at UW; and our Conference Management team. I am the primary contact for our external relationships with UWC2 contracted trainings, partnerships with MOOC providers, and community and business workforce engagement.

Tandemvines is committed to creating stories that are multisensory experiences. We produce stories that entice people to read, watch, listen, touch – even taste. Our original projects encourage readers to interact with narratives that integrate photos, videos and graphics – or try a new (or old) recipe or visit a new place.We also help others tell their stories, leading authors, photographers, artists, and organizations through the process of shaping and publishing their interactive narratives.With 20-plus years in visual storytelling, we are on the leading edge of producing narratives that make the most of interactive tools such as Apple’s iPad and its multi-touch format.In any medium, we specialize in creating stories that encourage readers to explore.

Develop and maintain curriculum with content experts for professional continuing education programs and business trainings. Business development with key stakeholders on new strategic programming. Faculty recruitment, systems education and support. Monitor and evaluate ongoing programming and curriculum. Marketing plan development and coordination of advertising materials. Specific Program Responsibility:Craft Beer ProgramsArt & Business of PhotographyProject ManagementNonprofit and Fundraising Management ProgramsContract Management2018/2019 Responsible for 260+ students, 25+ instructors. 34+ courses/workshops. EST $300K revenueAdditional programs/partnerships currently in development for 2020/2021: 6

I led the Educational Outreach unit which includes Conference Services and the Professional Development Center.

Provided professional guidance to groups of attorney-member volunteers in the development and delivery of Continuing Legal Education (CLE). Created a long-term partnership atmosphere with the volunteers, produced course content in a strategic profit model, and provided financial guidance and oversight of seminars and content delivery. Identified relevant and timely topics for CLE content and recruited chairpersons and faculty. Project owner responsible for all aspects of program execution with internal partners including, program coordinators, marketing group and webcast teams. Facilitated new program models and educational experiences with several specialized seminars, including ethics, diversity, and professionalism.Additional responsibilities included managing special projects to enhance educational deliverables and contribute to the financial stability of the CLE program. In particular, developed and became primary contact for revised sponsorship and exhibitor program. Recruited and grew relationships with nearly 100 organizations that underwrote event expenses.

I volunteered with SAF over the past few years - working with the Design In Depth committee on ideas for events. I put together the event "Interacting with Design: Restaurateurs & Their Spaces" with Ethan Stowell, Chad Dale, Deming Maclise, and James Weimann. A pretty cool night to listen to them all speak!

Led business development projects, maximizing profit margins while driving down costs. Reported on operational financial status for executive team. Guided decisions to close low-performing locations during struggling economy. Motivated and trained team of program managers, operations coordinator and program coordinators. - Expanded program operations at Pump It Up and Fairfax County Recreation; negotiated favorable lease arrangements for new program locations nationally. - Secured partnerships with Harmonix Music Systems/MTV Games and Alienware/Dell computers - Negotiated favorable payment plans with creditors while establishing a foundation for future multi-year contracts and term improvements - Minimized inventory costs by modifying third-party warehouse methods and shipping schedules; incorporated just-in-time protocols - Lowered shipping costs by improving bidding processes and consolidating shipments

Managed field operations of youth technology programs for more than 3,000 students; supported 65 locations at academic and governmental facilities. Administered and negotiated $500,000 equipment budget while overseeing procurement, fulfillment, shipping and computer leasing. Created and executed operational policies and procedures; established program pricing. Directed business analyst in the creation of financial models to improve cost efficiencies. Mentored team of operations coordinators. Collaborated with IT, programs and curriculum teams to improve customer experiences. - Negotiated $1.2 million in annual leasing contracts with universities, community centers and a children’s party facility chain, saving more than $100,000 per year - Assessed viability of location development or cutback; developed business opportunities resulting in program growth for 50+ sites - Contributed to implementation of improvements such as HRIS system, field operations dashboard and customer registration systems; facilitated learning management systems integration project - Reduced logistics expenses 15% with improved inventory and vendor management systems - Selected for Employee of the Quarter Award twice

Coordinated recruitment of more than 150 corporate and seasonal staff and trainers while managing operations assistants. Researched, communicated and ensured compliance with nationwide state and county licensing laws. Investigated host site locations at universities and negotiated contracts. Coordinated deployment of inventory to field sites. Resolved customer service issues. - Developed interview guides and facilitated development of online applications to scale volume hiring - Implemented cross-training of field staff to reduce payroll costs - Contributed to attainment of American Camp Association accreditation

I was at the downtown Seattle Borders for over 8 years. I enjoyed a variety of roles on the management team:Café and Multimedia Manager (3/2001 – 11/2001)Cafe Assistant Manager (10/2000 – 3/2001)Created and managed budgets for multimedia and café operations, driving sales of $3.5 million. Managed productivity of supervisors and 20 team members while co-managing store staff. Recruited, trained and reviewed music sellers and baristas. Monitored sales and established profit margins. Ensured execution of customer service, marketing and merchandising initiatives. Created menu and managed inventory. - Maintained internal audit standards, obtaining highest audit rating district wide - Created a second in-store café, boosting profit by 7%; increased sandwich and drink sales by installing refrigerators at main registers - Expanded music sales, attaining 8th highest pop and rock sales companywideRegional Title Coordinator | Washington (1998 – 2001) | Buyer (1996 – 1998)Organized regional title purchasing for five stores. Built relationships with authors, publishers and distributors to create appealing selections for tourists and local customers. Represented stores at Pacific Northwest Booksellers Association conventions and Northwest Bookfest.Inventory Assistant Manager (8/1999 – 11/2000)Maintained book inventory and managed projects. Audited inventory and receiving process.Human Resources Assistant Manager (7/1998 – 8/1999)Recruited and scheduled team of 50. Facilitated communications between corporate HR and staff.Merchandising Assistant Manager (11/1997 – 7/1998)Planned and executed sales initiatives. Shared duties of the operations and loss prevention manager.