Chris Challen
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Chris Challen Email & Phone Number

Customer Support Manager at WesTrac Cat
Location: Ashtonfield, New South Wales, Australia 13 work roles 18 schools
1 work email found @emecogroup.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email c****@emecogroup.com
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Current company
Role
Customer Support Manager
Location
Ashtonfield, New South Wales, Australia
Company size

Who is Chris Challen? Overview

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Quick answer

Chris Challen is listed as Customer Support Manager at WesTrac Cat, a with 2689 employees, based in Ashtonfield, New South Wales, Australia. AeroLeads shows a work email signal at emecogroup.com and a matched LinkedIn profile for Chris Challen.

Chris Challen previously worked as HME Supervisor at Glencore Australia and Return to Work & Project Coordinator at Emeco Group. Chris Challen holds Provide First Aid from St John Ambulance.

Company email context

Email format at WesTrac Cat

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{first}.{last}@emecogroup.com
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Profile bio

About Chris Challen

I am an accomplished Asset Support and Maintenance Management professional with a career spanning over 20 years across the mining and production sectors. I am confident in leading high-performing teams across planned and unplanned maintenance on a broad range of mobile plant including CAT, Hitachi, Liebherr and Komatsu. Throughout my career, I have had great success in driving plant reliability and availability whilst fostering strong working relationships with client and contracting teams.

Listed skills include Maintenance Management, Continuous Improvement, Mining, Procurement, and 16 others.

Current workplace

Chris Challen's current company

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WesTrac Cat
Westrac Cat
Customer Support Manager
Ashtonfield, NSW, AU
Website
Employees
2689
AeroLeads page
13 roles

Chris Challen work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Ashtonfield, Nsw, Au

Hme Supervisor

Singleton, New South Wales, Australia

Liddell Closure Project team in the role of HME Demobilization Supervisor / Coordinator at

Return To Work & Project Coordinator

New South Wales, Australia

Project Coordinator Extension of Asset Life and the Relocation of Equipment.

Apr 2023 - Dec 2023

Project Coordinator

Tomago, New South Wales, Australia

Nov 2021 - Apr 2023

Nsw / Vic Fleet Controller

149 Racecourse Road Rutherford Nsw

► Diverse role where I championed the transition from Great Plains ERP system to AMT including systems and processes. As well as this, I oversaw the effective scheduling for the upcoming 30 day major component plan for equipment and machines (Diggers / Dozers / Dump Trucks). Typical work scopes included but where not limited to:• Collaborated with management and operational stakeholders on machine related topics. • Reviewed and produced RTW scope for machines returning from hire workshop.• Coordinated Visionlink installation and reviewed any alarms and fault codes. • Ensured the accurate and timely recording of statutory and mandatory compliance.• Completed critical information reporting to the Maintenance Manager.• Chaired morning maintenance meeting across NSW sites.• Captured machine plan and unplanned work, for the reporting of downtime / data capture.★ Achievements with Emeco (2003 - 2021) ★✓Played a pivotal role in the successful transition of Emeco’s ERP from Great Plains to AMT.✓Covering Forms and Excel documents to be produced by the system.✓Travel to Canada and Chile to roll out maintenance planning and reviewed how Emeco’s system and processes could be adopted to the changing environments (snow and high altitudes).✓Completed national review on dump truck axles and developed a program for 2 turn axles changes to prevent axles failing before 3 turn.✓Transitioned excel spreadsheet into ERP so that more information could be shared across the company, defects management capture and capital spend spreadsheet.✓Successfully mobilised equipment in and out of Tomingley Gold for half-life rebuilds at WesTrac Tomago.✓Changed out EX1200 major components on site running 2 shifts while the site was down 1 primary digger✓Hand selected by management team for promotion into a National role.✓Selected to travel to Canada to observe how Canadian operations worked and reviewed system processes.

May 2019 - Jun 2021

Customer Coordinator - Workshops (Temp Assignment)

149 Racecourse Rd Rutherford

► Selected by management for a temporary work assignment to champion the transition to Force Maintenance in the Rutherford facility. Force is a subsidiary of Emeco. Facilitated the role out of Force systems and processes. Typical work activities included:• Scoped repairs, costs and inspections for Emeco as required. • Developed strategic plans with input from Rental GM to underpin future revenues. • Played a pivotal role in business development whilst offering strong technical insight.• Created and maintained work-scope templates and compiled detail quotations.• Managed work in progress (WIP) including variations, core returns, weekly reports.• Project managed off site machine builds: 793D, 789C,777F, EX1200 and D11T.• Ensured all work scopes were completed in line with OHS&E controls.

Oct 2018 - May 2019

National Maintenance Planner

Rutherford

► Fast paced position which required a high level of knowledge across planning. I was responsible for creating and developing maintenance plans and schedules for 180 pieces of mobile plant equipment across 23 sites. The core aspects of this role are listed below:• Provided analytical computer and asset management skills for analysis and costing.• Maintained major component change outs across New South Wales and Victoria.• Supported Reliability Engineers to create improved outcomes.• Completed condition monitoring reports on equipment.• Reviewed current asset management systems and procedures to ensure integrity.• Adhered to and promoted all statutory and regulatory aspects of OHS&E.• Developed, implemented and maintained asset and maintenance reporting systems.• Compiled and implemented Emeco‘s asset and maintenance procedures manaul.• Reviewed and approved all capital spends for major components and addition work.• Liaised with planners to ensure 3 month and 12 monthly ME schedules were on track.• Provided longer plans out to 5 years for financial group to support longer forecast analysis.• Processed rental part stock requisition forms, POs, capital approvals and additional stock.

Nov 2016 - Oct 2018

Project Manager For Emeco At Tomingley Gold

Tomingley Gold Mine

► Project focused role where I led, managed and coordinated a team of 19 personnel (Supervisors, Leading Hands, Administration, Servicemen) across equipment planning / scheduling and availability for EX1900, EX1200, 777F, 16M, D10T, 988G, D9T, 14H. Other duties included:• Ensured cost effective repairs were taking place. • Completed monthly forecasting of upcoming expenditure. • Coordinated the planning of both scheduled and unscheduled maintenance.• Attended daily production meetings and provided clear communication.• Managed the end of month invoicing which included key areas.• Ensured back-charge documents were completed daily.• Created, compiled and issued daily Emeco updates with downtime reports.• Attended weekly planning, maintenance and client meetings.

Jul 2015 - Nov 2016

Asset Support Supervisor / National Maintenance Planner (Wa)

Perth, Australia

► Global role across asset and maintenance operations where I led and managed a team of 4 state planners along with international planners across Indonesia, Chile and Canada to ensure effective planning and maintenance schedules on over 600 pieces of mobile plant kit. • Worked closely with all state planners across 3 month and 12 monthly ME schedules.• Provided longer plans out to 5 years for internal financial group.• Worked with teams in relation to disposals and replacement (new to fleet).• Played a pivotal role in developing maintenance strategies for equipment on site.• Worked closely with other trade personnel and senior management team.• Liaised closely with a broad range of stakeholders and departments.• Reviewed and approved all capital spends (CAPEX) for major components.• Selected/engaged various contractors for specialised works on site. • Created, compiled and updated daily and weekly operational planning templates.• Presented reports to management teams and provided recommendations.

Apr 2010 - Jun 2015

State Maintenance Planner

Nsw

May 2007 - Apr 2010

Trade Assistant, Adult Aprrentice, Plant Mechanic

Rutherford Nsw

Mar 2003 - May 2007

Production Employee

Forgacs Engineering Pty Ltd
Oct 1996 - Mar 2003
Team & coworkers

Colleagues at WesTrac Cat

Other employees you can reach at westrac.com.au. View company contacts for 2689 employees →

18 education records

Chris Challen education

Provide First Aid

St John Ambulance

Apply Risk Management Processes, Conduct Safety & Health Investigations

Hpots Training

Introduction To Accounting And Accounting For Non-Accountants

Activities and Societies: Introduction to Accounting and Accounting for non-Accountants

Authentic Speaking

Lamplighter Performance Consulting

Yellow Belt – Six Sigma

Mines Diploma Of, Frontline Management

Forsythes Training

Intermediate Excel & Advanced Excel

Certificate Iii, Small Business Administration/Management

Maitland Tafe

Implement & Apply Risk Management Processes (G2)

Jim Knowles Group

Access 2002 Xp

Forsythes Training New Horizons

Certificate Iii, Automotive Mechanical (Plant/Earth Moving)

Kurri Kurri Tafe

Certificate Ii, Engineering - Machining

Maitland Tafe

Basic Spray Painting

Glendale Tafe

Workcover Licence, Dogging & Rigging

Newcastle Tafe

Statement Of Attainment In Computers A First Course

Maitland Tafe

Year 10 School Certificate, High School Certificate Of Competence Program

Rutherford High School

Certificate Iv, Project Management Practice

Forsythes Training
FAQ

Frequently asked questions about Chris Challen

Quick answers generated from the profile data available on this page.

What company does Chris Challen work for?

Chris Challen works for WesTrac Cat.

What is Chris Challen's role at WesTrac Cat?

Chris Challen is listed as Customer Support Manager at WesTrac Cat.

What is Chris Challen's email address?

AeroLeads has found 1 work email signal at @emecogroup.com for Chris Challen at WesTrac Cat.

Where is Chris Challen based?

Chris Challen is based in Ashtonfield, New South Wales, Australia while working with WesTrac Cat.

What companies has Chris Challen worked for?

Chris Challen has worked for Westrac Cat, Glencore Australia, Emeco Group, Double R Equipment Repairs, and Forgacs Engineering Pty Ltd.

Who are Chris Challen's colleagues at WesTrac Cat?

Chris Challen's colleagues at WesTrac Cat include Luca Pettenon, Shane Marais, Sergio Pachon, Samantha Morey, and James Cahill.

How can I contact Chris Challen?

You can use AeroLeads to view verified contact signals for Chris Challen at WesTrac Cat, including work email, phone, and LinkedIn data when available.

What schools did Chris Challen attend?

Chris Challen holds Provide First Aid from St John Ambulance.

What skills is Chris Challen known for?

Chris Challen is listed with skills including Maintenance Management, Continuous Improvement, Mining, Procurement, Heavy Equipment, Preventive Maintenance, Contract Management, and Management.

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