Christopher Cheng Email & Phone Number

Fremont, California, United States

I focused on driving operational improvements and enhancing quality control processes to increase efficiency across our supply chain. By developing a custom order fulfillment and allocation tool, I reduced truckload planning time by 60% and significantly decreased overall processing time, leading to faster deliveries and improved customer satisfaction.I also led the creation and implementation of Standard Operating Procedures (SOPs) for our importing process, ensuring greater clarity… Show more I focused on driving operational improvements and enhancing quality control processes to increase efficiency across our supply chain. By developing a custom order fulfillment and allocation tool, I reduced truckload planning time by 60% and significantly decreased overall processing time, leading to faster deliveries and improved customer satisfaction.I also led the creation and implementation of Standard Operating Procedures (SOPs) for our importing process, ensuring greater clarity and consistency in international procurement. This streamlined approach enhanced coordination among stakeholders and strengthened the accuracy of our operations, resulting in more efficient and compliant workflows. Show less

City Of Industry, California, United States

I built the company's first direct sales channel to Walmart, generating $17.5M in incremental revenue in two years. I developed standard operating procedures for order-to-cash processes, enhancing fulfillment efficiency, and designed a custom Excel tool that recovered $145K from shipping discrepancies. I also introduced and implemented Electronic Data Interchange (EDI) with Walmart and our 3PL, which was essential for our operations and a first for the company. Additionally, I managed logistics… Show more I built the company's first direct sales channel to Walmart, generating $17.5M in incremental revenue in two years. I developed standard operating procedures for order-to-cash processes, enhancing fulfillment efficiency, and designed a custom Excel tool that recovered $145K from shipping discrepancies. I also introduced and implemented Electronic Data Interchange (EDI) with Walmart and our 3PL, which was essential for our operations and a first for the company. Additionally, I managed logistics for over 30 vendors, ensuring seamless operations and strong client relationships. Show less

I was promoted to manage $400M+ Google Chromebooks portfolio for 3000+ Walmart Stores and Walmart.com (5 Channels). I grew our overall market share to position Walmart as the #1 Chromebooks retailer. I also expanded the Assisted Sales program to 2000+ stores, reducing overall return rates by 11%.

San Bruno, California

I oversaw the $100M+ Chromebook portfolio on Walmart.com with full P&L responsibility, managing vendor relationships with OEMs (Acer, Lenovo, HP, Samsung, Asus) and ingredient suppliers (Google, Intel, AMD). I developed data-driven category and channel strategies, negotiated exclusive offerings, and presented market insights and growth recommendations to senior leadership on a weekly basis. I collaborated cross-functionally with site merchandising to optimize search queries and enhance… Show more I oversaw the $100M+ Chromebook portfolio on Walmart.com with full P&L responsibility, managing vendor relationships with OEMs (Acer, Lenovo, HP, Samsung, Asus) and ingredient suppliers (Google, Intel, AMD). I developed data-driven category and channel strategies, negotiated exclusive offerings, and presented market insights and growth recommendations to senior leadership on a weekly basis. I collaborated cross-functionally with site merchandising to optimize search queries and enhance product display pages, improving the online customer shopping experience, and I worked closely with supply chain team to forecast demand and optimize item and distribution level in-stock rates. I also partnered with Walmart Connect and Google Marketing to launch the Assisted Sales program Show less

Fremont, Ca

I led a team of 15 to enhance operational efficiency and boost the number of sales orders picked and shipped by 40% through effective cross-training. I also optimized the use of six docks for multiple delivery trucks, ensuring smooth logistics for over 40 incoming and outgoing shipments.

City Of Industry, Ca

I developed an operations manual by shadowing procurement and accounting teams, facilitating smoother onboarding for new employees. I also organized procurement documentation, coordinated with overseas suppliers for seamless imports, and created costing files to calculate true landed costs while identifying price changes to inform management's pricing strategies.

Greater New York City Area

I worked on linear video campaigns across 30+ networks for 20th Century Fox Films, managing inventory, tracking performance, and providing crucial insights for future planning. Additionally, I've contributed to forward-thinking projects, including research on AI applications in advertising and social media analysis for new show debuts, helping to keep our strategies data-driven and aligned with industry trends.

Bs Business Administration

Activities and Societies: Asian American Business Association, Intramural Basketball Student in Marshall School of Business

Business Administration

Activities and Societies: Intramural Basketball GPA: 3.73 Pre-Business major in pursuit of a B.S. in Business Administration.

Education record

Activities and Societies: Habitat for Humanity Club