Chris Clapham Email & Phone Number

United Kingdom

Partnering with and coaching our customers and prospects to transform their go-to-market teams and strategies; starting with real-time behavioral analytics that help them understand the needs of their subscribers and where opportunities exist to simplify, reduce churn, excite subscribers, grow their business, and attract new subscribers. Calix Revenue Edge helps Broadband Service Providers (BSPs) to:1. Increased Revenue: Calix Revenue Edge offers advanced analytics and monetisation solutions, allowing providers to uncover new revenue streams and optimise existing ones.2. Improved Customer Experience: The platform offers personalised, real-time customer experiences, helping providers to retain and attract more customers.3. Streamlined Operations: Calix Revenue Edge simplifies network operations, improves customer support and streamlines processes, reducing operational costs and increasing efficiency.By incorporating Calix Revenue Edge into their business, Broadband Service Providers can enhance their revenue, improve their customer experience, and streamline their operations - leading to overall business growth.

London, England, United Kingdom

As the world's largest independent marketing cloud provider, we're here to help you market, brilliantly. Welcome to Acoustic.(Formerly IBM Watson Marketing).

London, United Kingdom

Leading our team of Strategic Marketing Consultants (Account Directors) within EMEA. Regularly involved in supporting clients with marketing strategy, representing services during prospect and client meetings, developing new services offerings, coaching the team and supporting skills enablement across services.

London, United Kingdom

Senior Marketing Consultant within the European Enterprise Services team for IBM Watson Marketing. Leading a team of consultants and working on large scale services engagements with a heavy focus on customer strategy, behavioural marketing automation and data integration. Delivering 3 month+ services projects with leading brands such as Adidas, Endsleigh, STA Travel, Gatwick Airport, Kuoni, MandM Direct, Mr.Green, Lakeland, Farrow and Ball, Standard Life, TK Maxx, Bally and RSPCA. Presenting at industry digital marketing events on topics such as behavioural marketing automation, the customer journey and maximising ROI. IBM Watson Campaign Automation is a cloud-based digital marketing platform that provides email marketing, lead management and mobile engagement solutions.

London, United Kingdom

Initially joining Silverpop, which was subsequently acquired by IBM in May 2014. Account Director within the EMEA Professional Services team; leading strategic consultancy engagements within Silverpop's enterprise clients portfolio. Silverpop is a leading digital marketing technology provider, working with more than 5,000 brands globally to deliver world class marketing automation and email marketing solutions.

London, United Kingdom

Global Account Director working within the client services team; working with international clients to deliver bespoke global in-company digital marketing training, digital transformation projects, competency & capabilities audits and consultancy projects.Econsultancy is a community (with 200,000+ members), where the world's digital marketing and e-commerce professionals meet to sharpen their strategy, source suppliers, get quick answers, compare notes, help each other out and discover how to do everything better online.Founded in 1999, with offices in London, New York, Dubai, Singapore and Sydney; Econsultancy has grown to become the leading source of independent advice and insight on digital marketing and e-commerce. In July 2012 Econsultancy was acquired by Centaur Media plc.During my time at Econsultancy, I've developed relationships and delivered in-company events, training and consultancy projects for leading brands including: Lloyds Banking Group, RBS, Orange, Scope, Sony Mobile, DuPont, Reed Business Information, News Corporation, HarperCollins, PayPal, Reckitt Benckiser, Oxfam, New Look, Aviva, Britvic, Thomas Cook, River Island, Random House, Saga, Hachette, Warner Bros., The Body Shop, Adobe, Vodafone and the BBC.

Senior account manager working within the client services team; managing a large and diverse client portfolio, delivering fully bespoke digital marketing training programmes, consultancy projects and conferences/events for our vast and varied client base.I led the development of a custom built Salesforce CRM install, allowing us to effectively manage and report on increasingly global clients and projects across the business.

Propellernet is an award-winning Brighton based online marketing agency.Responsibilities:• Responsible for all online & offline marketing activities• Wrote for and managed production of email newsletter & blog• Managed all brand touch points & marketing comms• Managed PPC campaigns & on-going SEO, using Google analytics to track & report success • Negotiated, organised and attended exhibitions, industry events and networking events • Managed internal resource including an online PR team, allocated to support marketingKey Achivements:• Project managed the new website, working to tight a deadline & managing multiple stakeholders. The new site immediately resulted in an uplift in enquires & search visibility• Secured speaking slots at key industry events, including Internet World & Online Marketing Show, where we won new business with a positive overall ROI of 1150%• Significant additional new business revenue in 2009/10, directly attributed to marketing activity. • Marketing activity in 2009/10 resulted in big brand client wins including Galabingo.com, Hi-tec, 3i and Contiki holidays• Launched new email newsletter and blog, designed to streamline marketing communications • Successfully implemented new CRM system, designed to track contacts & new business pipeline• Presented on SEO to local buisness owners• Produced 2 videos with Greg Brand: www.vimeo.com/9907098 & www.vimeo.com/10101307Instrumental in following award successes:> Best use of Search – NMA Awards ’10 (Winner)> Best use of SEO – the Travel Marketing Awards ’10 (Winner)> Most Innovative Digital Agency – Econsultancy Awards ’09 (Shortlisted)> Innovation in Business – Sussex Business Awards ‘09 (Winner)> Healthiest Workplace - Sussex Business Awards ’09 (Winner)> Healthiest Workplace – Sussex Sports Awards ’09 (Winner)> Best Employer – Sussex Business Awards ’09 (Shortlisted)> Healthiest Workplace – Brighton & Hove Business Awards ’09 (Shortlisted)

SCL delivers consultancy, training and software to enable organisations to maximise benefit from their web presence and software applications.Managed all the marketing efforts and marketing budgets for SCL and SCL Analytics, helping to ramp up lead generation and brand awareness signficantly. During my time at SCL I ran regular email campaigns, managed our paid search campaigns, created and distributed our quarterly email newsletter, managed our PR process and looked after our websites.I planned and managed the launch of our brand extension - SCL Analytics and also project managed and was heavily involved in the creation of a new website - www.sclanalytics.com. I planned and organised many events including seminars, workshops, tradeshows and network evenings. I launched the sucessful London Web Analytics Wednesday Networking Event (running 10 during my time at SCL), with over 250 registering for the final event I ran. I was also responsible for attracting high caliber sponsors and international speakers including Jim Sterne and Eric T. Peterson.I was regularly involved with client pitches, focusing on our web analytics and paid search bid optimisation offerings. In addition to this, I acted as an account manager and delivered paid search campaigns for some of our search clients. I also trained several of our internal business development team on our products (web analytics and paid search bid optimisation tools) and the best way to pitch them to clients.

Industry placement for a 3M division called Traffic Safety Systems, reporting into the Marketing Manager.During my placement I independently organised regular customer seminars & conferences, projected managed the creation of our quarterly nationwide customer print magazine, managed the website, created an internal sales portal, ran our customer loyalty program and supported the implementation and management of a new customer discount structure.

A weekend, summer and Christmas job during College and University, providing great experience and insight into the shop floor of a major high street retailer.

Full time summer job prior to University.

Digital Marketing Training, Digital Marketing

I've completed various specialist Econsultancy digital marketing training courses, taught by industry experts, to ensure my skills &.

Management Masterclass

The Mind Gym Management Masterclass is an eight-step programme designed to boost management skills and is run in partnership.

Diploma In Digital Marketing (With Credit), Digital Marketing

Module 1. The digital marketing landscape Module 2. Search marketing Module 3. Email marketing Module 4. Display advertising Module 5..

2:1 Ba (Hons), Business Studies And Marketing

3M Marketing Leadership Development Programme, Marketing

A one week intensive training programme designed to promote and develop marketing leadership within 3M.