Chris Mitchell work email
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Chris Mitchell personal email
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I'm a passionate digital, data and analytics leader with over 22 years of experience transforming data into actionable insights that unlock business value.I combine a unique blend of technical expertise (customer data, technology) with strategic thinking and enabling leadership to build high-performing teams and deliver results.Here are some key achievements that showcase my impact:- Business lead for the implementation of: - A new enterprise data warehouse platform and data migration - A single customer master - An API platform - A digital customer identity platform- Empowered data-driven decision in financial services organisations by providing clear and actionable insights.- Improved customer experiences by leveraging data analysis.- Championed a people-centric approach to building great solutions, fostering engaged teams who reach their full potential.
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Data DomainAuckland, Nz
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Senior Data ConsultantData Domain Oct 2024 - PresentAuckland, NzI'm delighted to join the team at Data Domain.
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Personal Goal PursuitCareer Break Nov 2023 - Apr 2024
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Head Of Data And AnalyticsAa Insurance Nz Sep 2021 - Oct 2023Auckland, NzKey responsibilities included Data Governance, Reporting & Analytics and the Business Intelligence Platform.Business owner of following strategic initiatives; new Enterprise Data Warehouse Platform and migration, Single Customer Master, API Platform, Digital Customer Identity Platform (iDAM). -
Manager - Digital Insights And AnalyticsAsb Bank Apr 2015 - Sep 2021Auckland, NzLeading digital insights & analytics team to discover and chart ASB's customer journeys through the digital landscape, including;• Maturing the digital reporting capability and adding business value through better analytics • Bringing Adobe Analytics and the Enterprise Data Warehouse information together. • Helping the wider digital team deliver new exceptional customer experiences and measuring them.Experience includes;• Leading bank-wide reporting of digital sales• Leading data integration of Ad Tech implementation• Create new exec measures to better understand digital customer engagement -
Services DirectorSitelantern.Com Sep 2014 - Mar 2015Auckland City, NzSiteLantern provides the next step in Web Analytics for digital channel managers who want to provide innovation through better understanding of their online customers and to drive better business outcomes. -
Services DirectorPrimoris Consulting Jul 2013 - Mar 2015Primoris are specialists in integrating and developing IT Service Management and IT Business Management tools including HP, VMware, BMC and open source products. Helping customers drive cost out of your IT budget and free up funds and people for IT innovation.As Services Director, I lead a team of experienced IT consultants & developers.What excites me is being able to bring the “business” into the IT conversation, and managing a professional team who deliver great, quality business outcomes.
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Head Of Contact Centre OperationsAsb Bank 2010 - Jul 2013Auckland, NzASB is a large customer-centric financial services organisation with a strong customer service and sales culture. The role involved responsibility for contact centre operations oversight & design, project implementation & change management, process improvement & risk management. In addition, there was the opportunity to be involved in the wider Retail Banking strategy focussed on delivering profitable growth through innovation & operational efficiency, underpinned by excellent customer service.
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Manager Of Operations, Contact CentreAsb Jul 2007 - Apr 2011To lead ASB Contact Centre’s Operations team supporting the Perfect Client Experience. The team responsibilities are divided into the following portfolios;• Plan – Forecasting and scheduling the staff resource• Perform – Day-to-day operational oversight• Report – Delivering information to Contact Centre Management• Improve – Continuous improvement (Lean) initiatives• Build – Analysis and implementation of change
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Technology Strategy ManagerAsb Aug 2006 - Jun 2007Work with at a senior level with Business & Technology leaders to develop Technology Strategies for ASB Group. Planning activities include development of the ASB's Technology Investment Roadmap.
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Manager Business Intelligence & Contact CentreAsb Oct 2004 - Aug 2006Leadership of the Banks Business Intelligence & Contact Centre technology teams.
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Manager Data WarehouseAsb Jul 2002 - Oct 2004Leadership of the Banks Enterprise Data Warehouse technology team
Chris Mitchell Skills
Chris Mitchell Education Details
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The University Of AucklandMaster Of Business Administration -
The University Of AucklandAccounting & English
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Westlake
Frequently Asked Questions about Chris Mitchell
What company does Chris Mitchell work for?
Chris Mitchell works for Data Domain
What is Chris Mitchell's role at the current company?
Chris Mitchell's current role is Senior Data Consultant.
What is Chris Mitchell's email address?
Chris Mitchell's email address is ch****@****b.co.nz
What schools did Chris Mitchell attend?
Chris Mitchell attended The University Of Auckland, The University Of Auckland, Westlake.
What skills is Chris Mitchell known for?
Chris Mitchell has skills like Business Intelligence, It Strategy, Business Process Improvement, Change Management, Stakeholder Management, Business Analysis, Process Improvement, Management, Banking, Strategy, Leadership, Team Leadership.
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