Christopher Coomer Email & Phone Number

Fort Worth, Texas, United States

Lewisville, Texas, United States

Over the road truck driver

15200 Marsh Lane, Addison Tx 75001

Responsible for day to day store operations in a high volume automotive shop offering every thing from simple automotive maintenance to complex drive-train repairs. Responsibilities include driving revenue and profitability by ensuring excellent delivery of the company brand at street level, meeting and exceeding store sales and profitability expectations, and maximizing production of services being performed.

6828 Camp Bowie Blvd, Fort Worth

Interacted with all customers in advising and providing automotive service to their vehicles, managed production, and store profitability. Interacted with ownership in implementing and carry out store's business plan.

Dallas/Fort Worth Area

Responsible for increasing brand awareness, market share, and consumer perception of the brand through implementation of strategic initiatives in customer service, marketing and advertising, consumer affairs, and public relations.Oversaw the companies customer service initiative, developed relationship with various government and private consumer protection groups, developed, implemented, and maintained company's marketing strategy and plan, while implementing top level customer service strategies, planning, reporting and tracking on customer service & marketing centric key performing indicators.

Utilized customer service recovery skills to provide solutions to customer concerns while educating store personnel in proper procedure designed to provide excellent delivery of the company's brand at street level.

16284 Midway Rd, Addison Tx 75001

Drove revenue through utilizing exceptional customer service skills to deliver safety centric repair solutions based on customer's stated symptoms experienced with their car, while monitoring the production of services sold, inventory levels, and maintaining profitable cost of goods metrics.

Supervised Fresh Meat and Produce departments averaging in excess of $100k weekly in sales, with perishable inventory valued in excess of $140k, with an average of 12 staff members as direct reports between the two departments.

Responsible for sanitation, production, product rotation, and replenishment, drove increases in sales and managed profit through merchandising and inventory management in both, the meat and produce departments, while managing a staff of about 15 on average.

Responsible for sanitation, production, and customer service.

General

Education record