• Consistently exceeding 110% of monthly sales goals.• Provide leadership and mentoring to sales and service staff.• Design, prepare, price and implement marketing and promotional plans and ad layouts for use in digital and print marketing. • Assist client in brand clarification, identification and penetration via various marketing media.• Conduct research on product literature and current marketplace information on pricing and products.• Consult with clients to determine marketing needs and provide counsel on ad penetration. • Investigate problems, develop solutions, prepare reports, and make recommendations to management for issue resolution.• Establish new accounts and provide management for existing accounts.

• Have developed marketing strategies and campaigns for business-related products and services, rolling out an entirely new product line in less than six months.• Have successfully developed and implemented a new-to-the-company Commercial Services Group from the ground-level up.• Have provided management and direction for business groups with responsibilities that have included: hiring, mentoring, conducting performance evaluations, scheduling and training of employees.• Have served as a catalyst for bringing together a major university with sales and marketing and corporate-level sponsorship. • Have served as a Project Lead for the retooling and implementation of a Financial Core Processing and Management System which was configured to handle business transactions.• Have provided leadership to establish and sustain successful business member relationships that maximize sales and revenues. Involvement has included, but has not been limited to: Economic Business Roundtable; Chamber of Commerce; Women in Business Unlimited; Relay for Life, Ball State University Athletics, etc. • Have ensured sound analysis of lending practices and business lending policies.• Have prepared for and participated in annual audits and examinations from internal auditors and external regulatory entities.• Have met or exceeded sales goals for multiple years. Loan types underwritten included, but were not limited to, Commercial Real Estate, Small Business Administration, and Agricultural.• Have been responsible for maintaining and improving sales and service relationships with commercial members.• Have been involved in corporate decision-making as a member of pricing, loan and ALM committees. • Have networked and collaborated with community members to plan and implement trade show events within the local communities.• Have volunteered time and efforts for fundraising activities with non-profit agencies to help earn money for special causes.

• Assisted the Branch Manager on overall operations and sales of the office, with emphasis on outside sales to businesses.• Responsible for hiring, training and mentoring staff.• Responsible for budget analysis.• Called on small business accounts to develop new relationships with prospective clients.• Retained existing business and promoted additional bank services to current clients.