Chris Cowlard Email & Phone Number

London, GB

London Area, United Kingdom

Leadership of Client Onboarding, Professional Services and SaaS Services.

London Area, United Kingdom

• Responsible for delivery of the complete portfolio of $200m project costs over 75 multi-year projects globally across business lines ranging from back-office settlements, asset servicing, regulatory reporting and.
• Reporting directly to the Executive Leadership Team, responsible for delivery of complex programs across the globe for Tier 1 and international Tier 2… Show more Responsible for delivery of the complete portfolio of.
• Reporting directly to the Executive Leadership Team, responsible for delivery of complex programs across the globe for Tier 1 and international Tier 2 financial organisations.
• Member of International and Capital Markets Senior Management Groups, driving global change and standards across the business lines
• Leadership of a global delivery team of over 175 staff across locations including the US, EMEA, India and Japan. Capacity planning and prioritization of work coupled with growing high performing teams.
• The driver of key global initiatives to introduce unified program delivery procedures and standards including the use of automated tooling and Lean efficiency improvement methods to reduce cost to deliver whilst.

London, United Kingdom

• Working in partnership with Accenture to deliver a complex IT and Operations change program to Barclays Bank.
• Responsible for the successful conversion of all of Barclays global back office securities processing, (outside of Japan) onto a new platform and operating model.
• Total program management including working effectively with Accenture, the JV partner, managed staffing costs of $45m.
• Achieved first major contractual milestone resulting in delivery of monthly revenue, having… Show more Working in partnership with Accenture to deliver a complex IT and Operations change program to Barclays Bank.
• Achieved first major contractual milestone resulting in delivery of monthly revenue, having established a team of over 100 throughout the organisation, seen as a game-changer within the JV.
• Manage a complex relationship with JV partners; Accenture, and Client; Barclays to deliver the project whilst effectively managing different agendas, retaining credibility and successfully delivering the various stages.

London, United Kingdom

• International Payments and Financial Services, providing cross-border payments services to clients in 200+ countries and territories, later sold to VISA.
• Restructured the organisation realigning teams with operational effectiveness to deliver unprecedented service levels, large scale recruiting and strategic change, exceeding board expectations.
• Introduced quality Management Information including SLAs and Board reporting packs.
• Strategically focused on preparing the company for… Show more International Payments and Financial Services, providing cross-border payments services to clients in 200+ countries and territories, later sold to VISA.
• Strategically focused on preparing the company for robust growth in anticipation of a 10x volume increase, ensuring quality of delivery for customers, concentrating on automation and Lean Operational processes.
• Substantially increased client service levels including Tier 1 global banks; Bank of America, as well as global Fintech clients demanding very high quality of service for their customers; Western Union and Uber.

London Area, United Kingdom

• Software product and services to global banks.Chris led client service management, account management, technology delivery and project management.
• Implemented the largest international program in the company’s history for CLSA in Singapore and Hong Kong, Designed and delivered the project plan and gained significant revenue for the organization.
• The success of the program was used as a platform to build out additional product and sales capabilities for existing and potential… Show more Software product and services to global banks.Chris led client service.
• The success of the program was used as a platform to build out additional product and sales capabilities for existing and potential clients, including a large change program and client relationship with Standard.

Greater London, England, United Kingdom

• Chris led project delivery, software engineering and ongoing service management of clients for Coexis.
• Through a JV with Atos Euronext, project delivery was executed successfully to clients including ITG, Penson and Tokyo Mitsubishi
• Coexis was acquired by GBST in December 2008; Chris led the integration of Coexis into the wider GBST organisation

Financial Software and Services.Various technical and client delivery management positions including project management, programme management, business administration, software development and software delivery leadership