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Executive operations leader, building & leading teams, delivering results.
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CooKoalafiRichmond, Va, Us -
CooKoalafi Oct 2024 - PresentWashington, Dc, Us -
Head Of OperationsMission Lane Dec 2019 - Oct 2024Richmond, Va, UsLead customer-facing & back-office operations, enterprise delivery, procurement, and strategic partnerships (sponsor banks, technology platforms, payment networks, BPOs) within a unicorn fintech.- Decreased direct unit costs 40+% while increasing NPS 10%+ (currently 68)- Developed and delivered the infrastructure, supply-chain, and servicing strategies to scale operations and support multiple years of 100%+ customer growth within a highly regulated environment- Integrated multiple acquisitions and new product launches into operations -
Independent ConsultantSelf Employed Aug 2018 - Dec 2019Independent consultant working on a variety of engagements. Example engagements include:• Developed underwriting methodology to guide seed investments for an innovation incubator fund; subsequently served on its Investment Committee• Operational due diligence supporting a $100MM+ private equity acquisition• Assess business strategy, perform financial analyses and develop recommendations for Virginia based small businesses as a Community Impact Advisor with Virginia Community Capital
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Consultant / Chief Operating OfficerTaradel Llc Nov 2018 - May 2019Glen Allen, Va, UsExecutive leader of IT, Sales, Marketing, and Production functions within a growing marketing technology firm. -
Executive Director; OperationsDeluxe Marketing Solutions Jun 2014 - Aug 2018Boca Raton, Fl, UsFormerly COO of Datamyx LLC, acquired by Deluxe for $160MMExecutive delivery and operations leader. Responsible for overseeing multiple technical and operating functions, helping shape overall business strategy, nurturing a world-class culture, and driving key initiatives within a high-growth fin-tech business. -
Senior Vice PresidentThe Kessler Group Jul 2006 - May 2014Boston, Ma, UsMarketing & Advisory Solutions business leader. Responsible for a portfolio of financial services client engagements across marketing strategy development and management, supply-chain optimization and operational improvement initiatives. Full P&L responsibility. -
Operations LeaderGenworth Financial Jun 2003 - Jul 2006Glen Allen, Virginia, UsResponsible for all domestic and international direct to consumer marketing operations; led operational implementation of new annuity products. -
Svp - OperationsDirect Group, Inc Jan 2002 - May 2003Led multiple operational departments of a major direct marketer.
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Group Manager - Supply Chain ManagementCapital One Oct 1995 - Jan 2002Mclean, Va, UsVarious roles across operations and supply-chain management.
Chris Cox Skills
Chris Cox Education Details
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Wake Forest UniversityEconomics -
University Of Richmond - Robins School Of BusinessMba
Frequently Asked Questions about Chris Cox
What company does Chris Cox work for?
Chris Cox works for Koalafi
What is Chris Cox's role at the current company?
Chris Cox's current role is COO.
What is Chris Cox's email address?
Chris Cox's email address is ch****@****ler.com
What is Chris Cox's direct phone number?
Chris Cox's direct phone number is (800) 366*****
What schools did Chris Cox attend?
Chris Cox attended Wake Forest University, University Of Richmond - Robins School Of Business.
What skills is Chris Cox known for?
Chris Cox has skills like Vendor Management, Process Engineering, Supply Chain Management, Continuous Improvement, Marketing Operations, Process Improvement, Change Management, Strategic Sourcing, Six Sigma, Operations Management, Contract Negotiations, Cross Functional Team Leadership.
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