• Overseeing company operations, project timelines, business developments, and employee productivity while building a highly inclusive culture to ensure team members thrive • Working with the CEO to set and drive the organizational vision and mission, corporate strategy, and hiring needs• Measuring and analyzing current revenue streams, offerings, and relationships to optimize business growth and revenue strategy• Developing actionable business strategies, objectives, and plans that ensure alignment with short- and long-term objectives developed in tandem with the CEO • Strategically managing, organizing, and coordinating employees from different departments and locations to ensure efficiency• Implementing financial procedures and organizational policies and programs to drive the company’s operating capabilities to surpass the industry average• Assessing and implementing improved processes and new technologies and collaborating with management• Building and maintaining relationships with other professionals and organizations in the industry

Collaborating with executive team members to determine and prioritize business strategiesManaging the Chief Executive’s schedule, scheduling meetings and planning travelProviding department leaders with recommendations and consultation to improve teamworkPlanning, coordinating and keeping contents of a meeting focusedDetermining key performance indicators and how to measure team performanceManagerial training and policy implementation across various departments

● Directed daily operations of 300-seat restaurant leading up to 25 working FOH staff members with annual sales exceeding $5M ● Maintained optimal performance in multiple positions simultaneously while catering to a diverse client base ● Responsible for the hiring, training, and scheduling of all 40+ FOH staff, including other management● Participated in management meetings between ownership and other department leaders discussing industry advancements● Monitored hourly labor costs and audited the schedule to mirror projected sales accordingly● Developed and implemented various new systems and procedures to better facilitate operational efficiency● Entrusted with responsibly accounting and securing large amounts of currency nightly● Interacted with guests and staff in various relations including conflict resolution● Collaborated with multiple entities to orchestrate large external special events including food, drinks, and entertainment● Promoted rapidly throughout the company’s multiple BOH and FOH positions with an exceptionally efficient work ethic

• Engage in neutralizing arguments by listening to both sides then coming to an agreed upon resolution • Stay extra hours to help the Tin Lizzie Tavern team to regulate and control high pressure situations • Performed multiple jobs at once, even if not required, to take control of, neutralize and complete the important task at hand • Trained and obtained a hospitality resource supply card

• Implemented high quality performance in a new field of work never experienced before• Worked excessively long hours so that a project was completed correctly before the scheduled due date• Swiftly learned requirements of the job by implementing quality listening skills so that instructions never had to be repeated