Chris Cushing Email & Phone Number

Are you ready to grow your business without the stress of managing every detail? VA Victory is here to help you shine by handling the behind-the-scenes tasks that keep your business running smoothly.With expertise in Operations and Project Management, Administrative Management, Podcast Management, Social Media Management, Course Management, and Event.

Destin, Florida, US

• Manage, monitor, coach, and motivate call center agents, supervisors and team leads to support a high volume, fast paced call center environment.
• Remains up-to-date on any new developments to the project, communicates those changes to the team, and ensures comprehension and compliance.
• Develops and implements programs to motivate staff towards achieving results; supports staff development of call handling skills.
• Provides leadership and direction while maintaining team morale.
• Ensures team performance, quality, productivity and attendance standards are met; posts statistics as appropriate. Follows up by monitoring progress and results and taking appropriate counter measures.
• Encourages continuous improvement; involves others in planned process improvement efforts and measures; encourages/coaches individuals to follow a systematic improvement process.

Destin, Florida, US

Supervises staff, monitors, coaches, and motivates staff to develop appropriate skills and competencies. Foster the attitudes, conditions, and environments that motivates staff toward achieving results. Remains up-to-date on any new developments to the project, communicates those changes to the staff, and ensures comprehension and compliance.

Create positive, enthusiastic job postings to attract productive candidates for employment Interview candidates Take new employees through the onboarding process including training in their new position Increased the number of new patients by 500% by creating and implementing a social media productivity plan. Monthly mailings Setting objectives for the PR.

KCC Social Media, LLC is the #1 Online Marketing Company in Brevard County, Florida connecting businesses with qualified potential customers resulting in revenue and profit growth. We are Veteran owned, Woman owned, Minority owned business. Our Services:Social Media ManagementSocial Media TrainingWebsite DesignLocal Optimization

Ballwin, Missouri, US

· Scheduled pest control appointments for our St. Louis, MO and Melbourne Beach, FL offices· Updated and maintained office policies as necessary· Organized office operations and procedures· Ensured that all items are invoiced and paid on time· Managed contract and price negotiations with office vendors, service providers and office lease· Handled the.

New Hyde Park, New York, US

Responsible for recruiting, interviewing and credentialing candidates to work in State Correctional Institutions in the healthcare field, across the State of OhioAccountable for ensuring the ongoing availability of qualified flexible healthcare employees through appropriate recruiting and skill matching to achieve total client satisfactionInteract with.

Responsible for planning,coordinating,and supervising the day to day business operations of the St. Louis School of Phlebotomy. Arranging and monitoring externshipsSupervises the enrollment,discharge,and readmission process for students and the preparation of related records and files. Supervises the preparation of student enrollment and attendance.

Coordinates and performs duties of marketing and communicating the role of theagency to the community. Including: Physician’s and physician groups, communityassociations, senior groups

Columbus, Ohio, US

Supervises 27 operators that process 5600 calls per day Supervises the primary call processing and general information center for OhioHealthMaintains 24 hour schedule coverage of the operatorsResponsible for day to day requests from hospital staff, patients and families regarding telephone and pager serviceAccountable for sustaining a current database that.

Columbus, Ohio, US

Provides primary telephone call processing and general information center for 4 hospitalsCompletes life and safety emergency proceduresMaintains on-call assignment schedulesContacts appropriate on-call personnel upon request or as situations warrant.

Grant writing, marketing, web site design, non-profit fund raising, event planning, booking agent.

Marseille, Provence-Alpes-Cote d'Azur, FR

Handled all incoming calls to the departmentResponsible for the initiation of all new carriersMonitored the use of outsourced carriersReconsigned loadsTracked all freight loads for customerProcessed all cargo and overcharge claimsAssisted with switchboard dutiesAssisted with the hiring processResponsible for training all new employees Maintained personnel.

Processed incoming mailEnsured that all contracts are updatedProcessed all requests for medical attention from state prisonsData entryGenerated weekly, monthly and quarterly reportsUtilization of customer service skills between physicians and medical providers

Assisted in supervising 20 Customer Service Representatives in a call centerAnswered incoming calls pertaining to billing, endorsements, and paymentsMaintained personnel filesOrganized rotational schedules of various shiftsResolved personnel and customer conflictsProvided training for departmental personnelAssigned tasksParticipated in the hiring and.

Randolph AFB, TX, US

Randolph AFB, TX, US

Organized the delivery and pick-up of military personnel's propertyOrganized the delivery and pick-up of government equipmentMaintained personnel records for 360+ individualsMaintained the office budgetPlayed a key role in shipping and tracking military equipment during Desert Storm

Registered Nursing/Registered Nurse

General

Registered Nursing/Registered Nurse

High School Diploma, General Studies

Business Administration, Health Care Managements