Area Director of Metro Vancouver community health care and infusion clinic services. Responsible for providing progressive leadership and direction to direct reports – Director of Clinical Management, Client Service Manager, Human Resources Advisor, Consumer Relations Manager and 300 field employees. Oversee branch and infusion clinic operations, while responsible for recruitment, retention and ongoing development of community health workers, nurses and clinical teams. Manage overall branch performance, business development, finance, AP/AR, funder KPIs and operating expenses to maximize net profitability.

A pristine, full service, luxury wilderness resort nestled into the forested shoreline of Naden Harbour on British Columbia's most remote island group, Haida Gwaii. As General Manager ('05-'09), provided the leadership and expertise needed to diversify revenue streams, increase operational efficiency and maximize return on investment within a continuous improvement framework. Key areas of influence included strategic planning, profitability analysis, budget management, capital projects, marketing, and sales as well as guest relations, team supervision, retail outlets and hospitality management. Identified requirements and mobilized resources to drive capital expansion; worked with Operations Manager to facilitate the completion of construction projects in a timely and cost effective manner.

Squirrel Systems, the point of sale pioneer, has been a technology provider to the global hospitality industry for over 28 years. As Training & Installations Representative, work was executed with owners and management to assist with openings of new or renovated resorts, restaurants, hotels and related hospitality properties. The following accomplishments were achieved:- Worked on over 20 new restaurant and hotel openings throughout B.C.- Configured and installed hospitality software and hardware for restaurant and hotel point of sale systems.- Counselled management and staff on new systems procedures, accounting and security.- Organized and executed multiple software and hardware training sessions for on-site administation.- Promoted sale of additional software, hardware and remote support contracts.- Managed complete configuration, training and installation projects independently.- Full hardware, wiring, server and router setup for all sites.- Supervised live openings, provided hands-on support and training during promotional launch.