Chris Daniel Email & Phone Number

Leeds, Leeds, United Kingdom

Wakefield, United Kingdom

• My role includes the design, delivery and evaluation of tailored learning solutions as well as providing advice and support that meets specific needs through detailed analysis. I am responsible for building strong and.
• Partnering senior managers and HRBP’s across the Directorate/Divisions offering information, advice and guidance on all learning and development matters
• Delivering education and learning solutions across the whole Trust within areas of individual specialism or expertise as required
• Pro-actively identifying organisational needs across the Directorates through a continuous improvement process
• Researching, designing, delivering or sourcing appropriate high quality L&D interventions that meets pre-determined requirements
• Contributing to the development of a culture of learning and continuous improvement throughout the Directorate

Wakefield, United Kingdom

To develop general leadership and management capacity and capability to improve the quality of leadership, efficiency of management and an empowered performance management culture, in a manner complementary to the Clinical Leadership Framework To implement and evaluate the Trusts Leadership and Management Development Strategy ensuring that staff.

Yorkshire & Humberside

I left Royal Mail on a voluntary severance package. I utilised this time between roles to renovate the house we bought and refresh for the next challenge

Delivering a full range of Management training products in a classroom environment including conduct, attendance, diversity, appeals, bullying & harassment resolution. Also designing and deploying bespoke learning solutions engaging with stakeholders to achieve KPI’s including reduction in staff absence levels, staff engagement etc.

• Developed, designed and delivered training solutions to all areas of the pipeline within Royal Mail
• Developed e-learning packages, training videos, managed stakeholders and external suppliers to produce an effective learning solution.

North Of England

• Performance-managed a team of Field Managers and their respective direct reports, covering the North of England, Scotland & Northern Ireland. Responsible for all areas of performance – recognition, feedback processes.
• Acted as a change agent and encouraged this in others to ensure all sales, compliance and product related activity was cascaded through the team and deployed as BAU.
• Consulted & advised Heads of Area, Business Development Managers, Branch Managers, Contract & Support teams on all aspects of training and support activity.
• Designed, developed and managed the evaluation process across Outlet Field Support in partnership with external suppliers.
• Supported the development, design and delivery of new training, intervention and support initiatives.
• Developed and delivered the Branch Office Manager Induction programme across the whole network.

North Of England

Line managed a field team of trainers in the Yorkshire & North East. Delivered a variety of training courses including IT and transactional knowledge to new and existing PO employees and agents

North Of England

Delivering one-to-one training to new subpostmasters helping them start up their new business investment, including classroom & onsite liaising with area managers.

Performing therole Customer Service Advisor, `providing cover for both Branch & Assistant Managers whenon leave.

Royal Mail - Providing clerical support in variousfunctions including Accounts, Personnel & Customer Services.

Royal Mail - Performing sorting office duties at Leeds MailCentre.

Level 5-Diploma, Learning & Development, Pass

City & Guilds, Adult Teaching, Pass

Heqf Level 6, Business & Management, Pass