Chris Darragh Email & Phone Number

Seattle, Wa, Us

San Diego, California, United States

San Diego, California, United States

Managed day-to-day operations for a rapidly growing restaurant group in San Diego.Collaborated with the Director of Operations to design HR systems and documents, including: onboarding procedures, positional training manuals, employee handbooks, employee benefits, and performance management systems.Coached and developed culinary managers and front of house employees with an inspirational leadership style.Designed and implemented food & beverage cost control systems to increase profitability.

San Diego, Ca - Hillcrest

Oversaw all components of restaurant operations: recruiting, training, scheduling, accounting, performance management, culinary execution, food safety, facility maintenance, sustainability programs and community engagement at a high-volume ($3-4M annually) breakfast restaurantCoached and developed a team of 5 Operations ManagersConsistently met or exceeded operational goals in cost management, labor efficiency, revenue targets, guest satisfaction, and employee retention while fostering a positive work environment for all employeesIncreased EBITDA by over 100% from 2018 to 2019 through operational excellence and strategic PnL management

San Diego, Ca - Hillcrest

Washington D.C. Metro Area

Oversaw management staff, site performance and HR compliance at Jumpstart sites in Washington, D.C., Atlanta, Mississippi, and TexasProvided day-to-day supervision, coaching and problem-solving to Site Managers, ensuring that sites were delivering educational community service in compliance with national policies and quality standardsPerformed all HR processes for local staff, including full-cycle recruitment, hiring, onboarding, orientation, training, employee relations and performance management

Washington D.C. Metro Area

Washington D.C. Metro Area

Coordinated and led all components of the Jumpstart program at Georgetown University including team leadership, quality assurance, client relationship management, and HR (recruiting, hiring, onboarding, training, payroll, employee relations, compliance and performance management)Recruited, supervised and led 40 Georgetown students annually, who individually served for a minimum of 300 hoursPlanned and facilitated training on leadership, program implementation, civic engagement, early childhood education

Pittsburgh, Pa

Led and supervised a classroom of 6 counselors providing services to 9 children with autism, ensuring that counselors focused on children’s individual learning goals while using constructive behavioral management practicesReceived Therapeutic Crisis Intervention trainingCollaborated with other group leaders to plan activities, anticipate challenges and manage crises as needed

Pittsburgh, Pa

Facilitated one-on-one oral communication coaching sessions with students at the University of Pittsburgh Provided constructive criticism, academic resources, and on-demand training exercises to help clients improve their speeches and presentations in the areas of content, organization and delivery