Chris Thomas Email & Phone Number

Sydney, NSW, AU

Caloundra, QLD, AU

Providing Corporate Governance and Strategic Digital Advice.

Bendigo, Vic, AU

-Launched an uplift to our approach to sales origination for existing to bank customers.-Piloted a change in operating model, from programme delivery to continuous product improvement, including leading a persistent cross functional delivery team including Design, Product and Technology. -Oriented work around core customer outcomes to ensure that the right.

Sydney, NSW, AU

-Led a multi-functional product capability team of ~40 (5 direct reports)-Enterprise product ownership and life cycle management across experience management, analytics, martech/adtech and personalisation across four brands.-Set the product vision and roadmap across these domains, sequencing solutions and activities to deliver incremental business value..

Sydney, NSW, AU

- End-to-end product owner for personalisation capability - from vision & roadmap strategy, to experience delivery and operationalisation.- Re-imagined the delivery of segmented real-time content across our core banking, app and public web digital ecosystem across all four main brands and consumer/business customers- Utilised the Adobe Experience Cloud and.

Sydney, NSW, AU

Responsibilities· Process re-engineering to optimise the delivery of personalisation campaigns· Rationalisation of under performing personalisation campaigns· Cultural transformation to shift from focus on production to focus on delivery of sales objectives· Senior stakeholder management Achievements· Delivery of advanced prioritisation capability using.

Woolloongabba, Queensland, AU

Providing Outback Futures with a perspective on digital and strategic items based on their participation in the Westpac Foundation's Board Observership programme.

Sydney, NSW, AU

- End-to-end product owner for Talent Engage community - from vision & roadmap strategy, to experience delivery and operationalisation.- Start and scale up of the Talent Engage portal to engage a community of IT contractors- Used Salesforce Sales & Marketing Clouds- Delivered using a MVP test and learn agile approach before iteratively enhancing.

Sydney, NSW, AU

P&L accountability and ownership for all digital ecommerce experiences (web and iOS/Android app) - from vision & strategy, experience delivery and commercial performance.- Day-to-day accountability for the commercial performance of all digital channels- Accountable for optimising digital experiences to uplift the sales of tickets and ancillary revenue.

Sydney, NSW, AU

Piloted segmented way of interacting with customers based on catchment demographics

Macquarie Park, NSW, AU

Initially joined Corporate Strategy and delivered a number of transfomative programmes, including what became Optus Digital Media which I then joined to drive Optus's digital strategy.- Strategic support for the delivery of ~5 digital products focused on IPTV, Content and Cloud Storage- Delivered a strategy driving step change in the performance of Optus's.

Macquarie Park, NSW, AU

• Responsibilities
• Provided strategic advice to CXO office – operated as an internal consultancy, particularly on “breakout” incremental growth opportunities
• Responsible for the strategic development of Optus Country – a major brand extension of the Optus brand into regional Australia using customer insight to challenge prevailing assumptions about how the Optus brand was.
• Led and line managed strategists during delivery of corporate strategy projects
• Responsible for completion of selected General Manager tasks whilst this role was vacantAchievements
• Obtained board approval to launch Optus Country, to deliver $88.2m (NPV) in EBITDA benefits by FY12

London, London, GB

Transition to focus more extensively on digital transformation, across multiple clients and sectors. Role included:- Winning and delivering work to build a client portfolio focused on client transformation- Client sectors across Energy, Publishing, Manufacturing, Telco- Led the graduate recruitment programme- Led team of 2 digital strategistsResults: Led.

Short contract where I worked on various sports content contracts with content providers (e.g. rights holders) and content consumers (e.g. Three UK, Supersport South Africa)

Worldwide, OO

Initial grounding in customer data driven commercial strategy development, across multiple clients and sectors. Role included:- Winning and delivering work to build a new service line focused on client transformation- Client sectors across Education, Government and the Start-up community

Lower Hutt, NZ

Accountable for delivering technology commercialisation opportunities for IRL, a blue sky research institute - specifically focusing on Robotics and Communications.Significant achievements include negotiating a technology commercialisation contract with New Zealand's largest healthcare technology company

Master Of Business, Graduate Diploma, Bachelor Of Commerce, Marketing Management, Market Research, Psychology, Marketing

Data Science And Ai

Education record