• Develop Agile projects within Microsoft Azure Dev Ops to represent the workload for active sprints, releases, etc. to explicitly display the actions being taken by team resources in order to deliver real-time updates on projects.• Responsible for the workloads of 10 marketing technologists in bi-monthly sprints by managing capacity, project requirements and client deadlines. • Develop and plan backlogs for 10 verticals across the Global Demand Center, accounting for team capacity, business goals, business impact and priority. • Facilitate process improvements across the team to increase project completion (+16% YoY).• Facilitate all project management for the platform operations team from semester to semester by developing organization wide communication channels and backlog grooming sessions.

• Manage projects for the Surface Tablet Team end to end• Lead project management of new education SKU strategy development, creation, and execution• Develop assets and collateral necessary for field readiness for partners, sellers, and customers• Develop new assets and resources for field readiness; primary being on driving Surface Education total economic impact study with Forrester

• Managed hundreds of high-profile merchandising, product, and service launches for the mobility sales program, liaising with online marketing, UX & design, database engineers, front-end development, implementation, test, and release engineering.• Provide end-to-end management of all deliverables including gathering estimates, schedule creation, gathering resource assignments, advocating the customer experience, and participate in recommending business solutions/alternatives for projects following the Agile process.• Report on project/activity status including internal and external capacity and project costs.• Partner with Marketing to communicate policies and processes to external partners.• Led special cross-functional projects that required expertise of ATT.com’s complex SOA sales platform that supports millions of worldwide users, bringing together technical teams when planning, identifying risks and dependencies, and solidifying deployment plans.• Secured first to market launch and broke all digital sales records with e-commerce launch activities of iPhone 7 to ATT.com, selling 251k pre-orders (+35% YoY) within 1st week of launch.

• Tasked with increasing traffic to Microsoft Analyst Relations website through various distribution channels, managing quarterly budget, and data tracking reports for Gartner and Forrester generated reports• Created amplification plan for increasing traffic to ARdesk (Analyst Relations) website • Generated strategic partnerships with internal Microsoft teams to write content for monthly newsletters• Wrote press releases for distribution lists for M&O team, Marketing, and Global Sales teams• Coordinated team action plan for strategic content publishing across Yammer, email distribution lists and newsletters.

• Managed business relationships between Microsoft US Channel Incentives program and partners• Inspected and evaluated over 10,600 Microsoft Enterprise Agreement deals for incentive eligibility per program guidelines• Seek incorrectly assigned enterprise deals to ensure timely Partner payout• Coordinated communication with Partner throughout deal registration process increasing deal registrations (+20% YoY)• Worked with all cross functional teams to validate deal registrations with Agile processes

- Managed all email campaigns for the company- Managed request for proposals (RFPs) for potential business prospects- Won a $40,000 client as a direct result of the RFP I managed- Built out entire Salesforce Dashboard (SFDC) for company- Newsletter Writing / Graphic Design- Generated marketing reports for the sales team- Generated qualified sales leads- Optimized the company website for different search engines