Christopher Delmage's Location
New York City Metropolitan Area, United States, United States
Christopher Delmage's Contact Details
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About Christopher Delmage
Dynamic and results-oriented Lead Consultant in Audio/Visual Collaboration with a proven track record of excellence in the industry. Leveraging a background as a Senior Field Engineer, adept project management skills have been finely honed through extensive on-site customer engagements. Demonstrated expertise in cultivating and managing client relationships, ensuring their needs are not only met but exceeded, resulting in consistently high levels of customer satisfaction.A subject matter expert within the audiovisual and broadcasting domains, with comprehensive knowledge and experience in delivering innovative solutions tailored to client specifications. Possessing exceptional written and verbal communication skills, coupled with meticulous attention to detail, I am committed to delivering top-tier service and driving project success.
Christopher Delmage's Current Company Details
Christopher Delmage Work Experience Details
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Field EngineerDiversified.New York, Ny, Us
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Lead Consultant Audio/Visual CollaborationComputacenter Mar 2024 - PresentHatfield, Hertfordshire, Gb -
Mobile Studio Truck OperatorStudigo Llc Jul 2022 - PresentWashington, Washington Dc, UsProviding high-definition studio broadcasts for newsand entertainment television networks throughout the NY metro area region, Such as CNN, Fox, ABC,CBS, NBC, PBS and others. -
Field EngineerDiversified. Dec 2022 - Mar 2024Kenilworth, Nj, Us• Function as the site lead/Manager of AV support team within a 3 person onsite team• Exercise successful collaboration with Diversified team members and departments.• Perform supporting assists for end-user meetings/conferences/events.• Perform routine preventive maintenance of technical systems, ensuring a ready to use state and maintaining the 200 conference spaces at 20 different locations globally.• Perform resolution of any system/equipment repair faults discovered within systems.• Interface/liaison with others in efforts related to equipment faults and repair needs.• Interface/liaison with manufacturers/vendors to facilitate equipment repair needs (as RMAs).• Develop and manage/maintain an inventory tracking/recording mechanism and be able to send spare inventory out to other sites globally. • Track/update repair needs, work duties and events within ticketing systems.• Produce summary and detailed reports.• Maintain functional aspects of technical systems for an optimal ready to use state.• Maintaining and supporting the customers CUCM and ensuring all Cisco codec’s are operational, up to date and working. • Using the customer’s ServiceNow system, constantly keeping up to date on tickets added into the system related to AV and IT issues that our team oversees fixing. • Assist the Diversified Installation and Commissioning teams during the installation phase by getting all the networked AV gear whitelisted and input into the IT security protocols for use once brought online.
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Field Engineer/Site LeadDiversified. Dec 2021 - Dec 2022Kenilworth, Nj, Us• Hands on Lead for a team of technicians supporting the daily operations of Google’s state of the art Pier 57 location. Supported 6 other locations throughout NYC, including Break/Fix, System checking and Preventative Maintenance. • Scheduling of and maintaining the team of technicians to cover public facing events throughout the building.• Interface with assigned project managers, programmers, engineering team, IT teams, and high-level Google executives.• Responsible for rack testing, escalation, and resolving issues with equipment• Keep a consistent amount of inventoried spare pieces of gear.• Creating SOP’s (Standard Operating Procedures) within the team to give guidance and rules for all levels of technicians to follow.• Creating documentation for room checklists for the daily, monthly, quarterly, and yearly preventive maintenance of rooms.• Maintaining 12 Audio Visual/IT rack rooms (totaling 36 racks), 6 production control rooms, 6 edit suites, 12 various sized video walls and multiple event spaces totaling approximately $40 million of audio visual equipment.• Working with and assisting the Event Production teams in making the sure the broadcast quality productions are completed to both the customer’s satisfaction and Google standards.
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Field EngineerAvi-Spl Nov 2020 - Dec 2021Tampa, Fl, Us• Perform installation tasks as noted in job summary based on project scope and directives• Demonstrate job site leadership, mentor Level I and Level II Technicians on site and verify all quality of work• Read and interpret electronic schematics and architectural blueprints• Use hand and power tools to solder and crimp connectors along with various other installation system related tasks• Test point to point cabling and functionality of systems• Test code for control and DSP systems – field load as necessary• Make minor programming changes under the direction of an engineer or programmer• Track, manage and secure all associated equipment and tools on jobsite• Provide site supervision of install team with direction from the Project Manager• Communicate daily job site status to the Project Manager and complete required job documentation as needed• Customer liaison on site per project scope and directives – direct on-site change requests to Project Manager for confirmation and final direction• Communicate and coordinate with other trades on site• Perform client training as needed• Travel to various job sites required• Effectively communicate with employees, customers and colleagues• Basic computer knowledge• Knowledge of complex wiring configurations and/or signal flow for audio, video, control• Lead site teams on medium to large, more complex projects• Minor control system programming changes and troubleshooting capabilities• Knowledge and use of specific test equipment for required applications• Knowledge and application of industry installation safety codes and standards. -
Field EngineerYorktel Sep 2015 - Jul 2020Wall, New Jersey, Us• Test, install, configure and commission all installed Systems both in the warehouse and in the field as needed.• Perform installation tasks for audio visual projects including but not limited to: pulling cable, mounting display monitors/projectors/projection screens, installing speakers both into the wall/ceiling, and onsite fabrication• Field installation of control programs (AMX/Crestron) and troubleshoot all AV equipment as needed.• Create, modify, & test audio DSP programs. Modify DSP once installed into rooms and provide feedback from the customer to our install teams.• Intensive interface with clients and job sites to document customer requirements and job site conditions.• Work directly with clients, architects, consultants and staff throughout the design development and delivery process with the support of the Supervisor.• Develop Statement of Work for each job based on system design and customer requirements.• Develop system design drawings including, but not limited to, audiovisual system diagrams, drawings and sketches; Design/Build and Bid/Build specifications; and operational capabilities narratives, etc.• Maintain complete and accurate project documentation and records in the field from the start to finish and then provide those completed documents to the project management team.• Managed and was the Lead field engineer on various sized projects. Ranging from as little as $15,000 up to multi-million dollar installs over 2 or 3 month period.• Present technical solutions to executive-level audiences at partner and client organizations• Participate in transition activities to permit effective information transfer from pre-sales to implementation teams• Create test plans for testing solutions in York Telecom and customer labs• Perform testing in York Telecom and customer labs emulating live world environments• Act as the onsite Project Manager, Design Engineer, Sales Engineer, and many more roles. -
Audio Visual TechnicianNbcuniversal, Inc. / Insight Global Llc Jun 2015 - Sep 2015New York City, Ny, Us• Troubleshooting Crestron systems when needed, both at the user level and the backend on the hardware/software side.• Conference room set-up, breakdown, and maintenance of 150 conference rooms, meeting rooms, and studio’s• Knowledge of Cisco and ClearOne Video Conference • Knowledge of WebEx (Cisco product used videoconferencing, desktop sharing, and online meetings) • Excellent customer service and professionalism• Knowledge of new high-end AV technology (Bimap, Vista Spyder, Tricaster and Audia) -
Senior Systems TechnicianTurner Engineering Nov 2014 - May 2015• Technical support to production staff creating live broadcast quality events. Tasks include signal routing, continuity checks and fast workarounds if necessary.• Troubleshoot and level-1 maintenance of modern audio, video and video-related networking equipment and systems. Support includes replacement of circuit boards and parts furnished by TEI. • Supervise occasional free lance engineers and technicians for complex/large events.• Represent TEI at internal and external customer meetings.• Familiarity with Cisco IOS, routers and switches, ability to modify device provisioning if requested by TEI. • Assist TEI with the continuous evolution of facility maintenance plans. Assist TEI engineers and techs with facility installations. • Maintaining digital and analog broadcast television equipment and related IP-based and optical fiber related equipment• Maintaining radio and/or television transmission (not transmitters) equipment and facilities.• Work constructively with colleagues and engineering staff in a creative, collaborative, innovative, respectful, multi-unit, multiple-project environment, delivering results with high reliability and standards.• Supported multiple clients and their technical needs with companies such American Express, AT&T, Prudential and many more. • Ability to be On Call 24/7 to support special events. -
Manager, Audio Visual Systems AdministratorNasdaq / Aegistech May 2014 - Nov 2014New York, Ny, Us- Working closely with onsite event planners in providing A/V support for all MarketSite events –which include but not limited to earnings calls, press conferences, webcam initiatives, corporate meetings, product demos, and day/evening receptions. - Ensuring daily processes and procedures are followed for day-to-day operations, which include but not limited to Opening/Closing Bell ceremonies, IPO ceremonies, and special events.- Responsible for the maintenance and operation of the A/V head-end control room, which include but not limited to proper wiring, room cleanliness, equipment & cable labeling, and ensuring a lucid interface to all A/V equipment.- Troubleshoot and address any AV operational issues when they arise and communicate with all stakeholders. - Providing A/V support when needed for meetings, conference calls, and events. - Recommend and implement upgrades when appropriate. - Ensure equipment interfaces are properly configured, operational, and labeled.- Responsible for the operation and maintenance of the Kodak picture booth, which include but not limited to ensuring sufficient supplies are in-house; troubleshooting and addressing problems; ensuring maintenance of all supporting equipment – including the camera, lights, printers, and computers.- Recommend and implement upgrades when appropriate.- Working and communicating closely with the Technical Operations Director in conveying the status of current projects, specific issues, and ensuring proper A/V coverage of all events – Kodak booth, conference rooms, and the main events space. - Ensuring requirements, deadlines, and expectations are met as per the directives set forth by the Director and the event planners. - Assisting Opening/Closing bell ceremony directors to ensure A/V signage components necessary for Opening/Closing bell & IPO ceremonies are fully functional – Podium, Plasma/LCD screens, lighting equipment, timers, projectors, microphones, speakers, and computers. -
Audio Visual SpecialistMicrosoft / Cbre Oct 2013 - May 2014Redmond, Washington, Us1. Management and maintenance of all audio visual equipment including, but not limited to, diagnosis and troubleshooting of equipment, self-performing maintenance/repair, engagement of internal helpdesk and/or vendor, ordering of supplies, etc.2. A/V support and management of meetings/events for the Multipurpose Rooms, General Floor Conference Rooms and all other meeting spaces.3.Manage and coordinate the setup of the meeting space (i.e., furniture, equipment, cabling, etc.), cleanliness of meeting spaces, stocking of supplies, and all other necessary tasks. Be able to maximize space utilization in accordance with approved room occupancy.5. Assist clients/partners in all aspects of organization and delivery of presentations, as it pertains to use of A/V equipment, to ensure a successful meeting/event.6. Required to perform meet and greets (checking in with clients) and ensure all aspects of the meeting (i.e., furniture, audio visual, etc.) and room cleanliness are in order, and follow through after meeting has concluded. Communicate last minute changes and requests to team as may be required.7. Lead site visits and provide detailed information about policies and services available.8.Monitor personal email with appropriate follow up with the 24 hours SLA.9.Provide guidance and be a resource for conference planning team and other vendors on site.10. Arrange for outside rentals as needed for all levels of service as requested.11. Provide seamless support and/or management of meetings or events with high touch customer service. 14. Work with all departments and vendors to ensure all aspects of each function are covered. 15. Stay informed with industry standards and share information with conference planning team members and customers.16 Be well versed in Microsoft policies and procedures and provide excellent customer service while adhering to those policies. 17. Maintain clean and safe work environment; performs job safely. -
Director Of Audio Visual OperationsSouthern Audio Visual Mar 2012 - May 2013- Responsible for developing production events and organize the setup and operation of Audio Visual production equipment.- Manage a team of AV technicians.- Work hand in hand with Hotel management and the Southern Audio Visual Director of Sales in securing and managing events held withing the hotel.
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Gts Service Coordinator - Short Term Contract PositionNew York University Sep 2011 - Dec 2011New York, Ny, Us• Coordinate 12 Video Conference schedules and rooms in NYC and Abu Dhabi (UAE) and ensure all clients support needs are met.• Supervise and coordinate NYC vendor schedules to ensure all Polycom Video Conferences are supported.• Worked with the Information Technology team in requesting changes and maintaining to the Polycom MGC-100. • Oversee vendor installation, repair, and service to Video Conferencing equipment to ensure proper working order. • Create standard operating procedures for equipment to ensure users understand how the equipment works and the steps to be followed to perform their tasks. • Set-up, operate, troubleshoot, ,maintain the LCD projectors, plasma/LCD displays, camera microphones, computers, SmartBoards and audio conferencing systems throughout the university area I was working in.• Liaise and coordinate Audio Visual and Video Conference support with the Director of Special Events and the Director of Academic Programs to ensure non-NYU client’s needs are met.• Provide multimedia support to faculty, staff, students, and University visitors - Films events, edit, compress, and upload content to University’s website for outside viewing. - Supervise and coordinate the hiring of vendors and equipment to support large-scale events. - Support the New York University - Abu Dhabi web team in Audio Visual support. -
Digital Media SpecialistSacred Heart University Nov 2007 - Sep 2011Fairfield, Ct, Us• Supervise Media Services Division• Multimedia Content Management• Media Server administration and maintenance• Responsible for Class Capture Technologies• Provide multimedia support to the University• Presenting workshops for users to learn the necessary technologies• Responsible for various Audio Visual Media Services projects• Maintain Audio Visual Media Services website• Manage and train student staff in Audio Visual Media Services• Provide for the ordering, scheduling and distribution of Audio Visual Media Services materials and equipment• iTunes U administrator - Responsible for the look and design of Sacred Heart University’s site - Management of the all content uploaded to the site - Implementing a authentication system with the help of the universities Information Security Officer - Providing training to faculty, staff, and students in the proper use and procedures for using iTunes U - Creating a policies and procedures for proper use of Sacred Heart University’s site -
Master Control OperatorEncompass Digital Media, Inc. May 2006 - Nov 2007Atlanta, Ga, Us• Using TM/RT automation software, monitoring multiple national television networks for on air correctness and quality 24 hours a day, 7 days a week. Network included are A&E, A&E HD, History Channel (THC), History Channel HD, Criminal Investigation Network (CIN), Military History Channel (MHC), PIN (Public Information Network), Access, Biography Channel (BIO), Biography Channel HD, History Channel Espanol (HCE), and History Channel International (HCI).• Operate master control automation software, ensuring it is programmed and running properly.• Interact with the automation software, making changes to the on air schedule when necessary to ensure continuity in the on air product.• Operate master control switcher in a live environment, at the direction of directors and assistant directors.• Encoding programs for air using MediaFlex which will then be used in the automation software called Omnibus -
Studio TechnicianTeleversemedia Jun 2003 - May 2006Us• Coordinated and implemented the duplication of all types and sizes of tape formats from 3/4", 1", VHS, SVHS, D2, Digital Beta, Beta SP, MiniDV/DVCam, DVD, D5, HDCam, Teranex, closed captioning, and also standards conversions.• DVD authoring using DVD Studio Pro, Encore DVD, Final Cut Pro, Avid, and After Effects and Pro Tools• Video encoding of all types of formats for both the web and non-web related projects using both Final Cut Pro and Digital Rapids encoding system.• Audio recording sessions using Pro Tools and an automated sound board which is linked to the computer by utilizing the sound proof booth microphones. -
Field TechnicianHb Live, Inc. Sep 2002 - Jun 2003North Haven, Ct, Us• Prepare AV equipment to be delivered to clients• Deliver, set, Tech/Operate, strike, and pickup all AV equipment brought to clients
Christopher Delmage Skills
Final Cut Pro
Video
Broadcast
Avid
Television
Pro Tools
Video Production
Digital Media
Final Cut Studio
Adobe Creative Suite
Video Editing
Editing
Photography
Microsoft Office
After Effects
Dvd Studio Pro
Live Events
Lighting
Event Management
Image Capture
Streaming Media
Broadcasting
Premiere
Video Conferencing
Live Sound
Extron
Crestron
Biamp
Mac Os X
Video Compression
Capture
Compressor
Dvd
Production
Itunes
Animation
Photoshop
Graphic Design
Dreamweaver
Mac
Excel
Adobe Acrobat
Sketchup
Multimedia
Hd
Microsoft Excel
Os X
Hd Video
Av
Film
Christopher Delmage Education Details
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Quinnipiac UniversityMass Communication And Interactive Digital Design -
Pascack Valley High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Christopher Delmage
What company does Christopher Delmage work for?
Christopher Delmage works for Diversified.
What is Christopher Delmage's role at the current company?
Christopher Delmage's current role is Field Engineer.
What is Christopher Delmage's email address?
Christopher Delmage's email address is cd****@****dus.com
What is Christopher Delmage's direct phone number?
Christopher Delmage's direct phone number is +173241*****
What schools did Christopher Delmage attend?
Christopher Delmage attended Quinnipiac University, Pascack Valley High School.
What skills is Christopher Delmage known for?
Christopher Delmage has skills like Final Cut Pro, Video, Broadcast, Avid, Television, Pro Tools, Video Production, Digital Media, Final Cut Studio, Adobe Creative Suite, Video Editing, Editing.
Who are Christopher Delmage's colleagues?
Christopher Delmage's colleagues are Paula Lima, Jorge Otero, Eugenia Estades, Scott Wouters, Brittany Ducey, Cts, Oliver Taylor, Sridhar G.
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