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Chris leads the Financial Service Market Group practice and is responsible for all strategy, services and performance of the organization. The practice focuses on assisting clients with strategic planning, M&A due diligence and execution, Customer Experience, Product Innovation, and Technology Enablement. His diverse experience enables him to help clients with strategic and operational opportunities–ranging from market entry/growth through change management and digital capability development. A strategic business and IT leader with significant experience in the Financial Services and Insurance industries. He excels at leading and motivating teams, understanding and enhancing the customer experience, and implementing sustainable change across an organization.
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Senior Client PartnerSlalom Jul 2022 - PresentSeattle, Wa, UsDelivering transformational solutions to our clients. Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In over 35 markets around the world, Slalom's teams have autonomy to move fast and do what's right. They're backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers.Specialties: Strategic Growth, Product Go to Market, Operational Excellence, Behavioral Culture Change, Customer Service -
Managing PrincipalCapco Dec 2020 - Jul 2022London, Uk, GbInsurance Strategy & Operations practice lead, which focuses on assisting clients with strategic planning, product innovation, digital transformation, and operational excellence. He has worked both in consulting and in industry, leading multiple teams at Life and Retirement organizations. His diverse experience enables him to help clients overcome strategic and operational challenges. -
Managing PrincipalNeos Jul 2017 - Dec 2020Hartford, Connecticut, Us- Strategy & Operations Practice Lead: Leads business and technology teams to deliver outcomes for clients. Owns FutureWeek process design framework.- Lead Insurer Strategic Programs – M&A, Market Entry/Growth, Digital Transformation, Operations/ Technology improvement.- Author of Future of Insurance Customer Experience research and whitepaper. -
Vice President, Enterprise Performance EnablementThe Hartford Oct 2014 - Jan 2017Hartford, Ct, UsTransformational leader focused on the Operations & Technology organization. Led Performance Enablement (early career programs, new hires, skill dev, performance improvement) for 6,000+ ee organization. Created IT University portal to enable skill development across technical platforms and to support Agile Transformation and DevOps journeys. Passionate about consulting to deliver performance solutions to meet the talent development needs of knowledge workers. -
Wealth Management - Separation LeadThe Hartford Apr 2012 - Oct 2014Hartford, Ct, UsLead for the Hartford on the divestitures of four businesses in 2012-14, generating a net statutory capital benefit of almost $2.2 billion for The Hartford, The role required Program leadership and significant deal-related negotiations relating to Business & IT assets, $60m in Transition Service Agreements and execution of $50m in Separation/Migration plans with buyers. -
Avp, Wealth Management TechnologyThe Hartford Feb 2010 - Apr 2012Hartford, Ct, UsDelivery lead - Overall Strategic Program oversight for Life, Annuity, Retirement and Mutual Funds & Digital IT spend of $70m as well as Project Management/Portfolio accountabilitiesShared Applications - IT leader accountable for cross LOB support for Quality Assurance, Data Engineering/Delivery, Digital Output as well as Licensing/Appt and Trading/Clearing applications. -
Avp, Wealth Management EbusinessThe Hartford Jun 2009 - Jul 2011Hartford, Ct, UsIT executive managing shared application teams across Wealth and Group Benefits market segments. -
Avp, Institutional MarketingThe Hartford Sep 2007 - Jun 2009Hartford, Ct, UsMarket Research and DevelopmentProposal Response ManagementCompetitive Intelligence/BenchmarkingThought LeadershipConference Management -
Avp, Uk Bonds And Pension - Product And MarketingThe Hartford Jun 2004 - 2007Hartford, Ct, UsStarted UK Branch of Hartford Europe, running Product, eBusiness and Marketing teams. Helped build organization from startup to 100+ staff in 3 years with 3 product lines, multi-distribution (IFAs, Pension Specialists and Banks) and a $1bn pa sales run rate. -
Avp EbusinessThe Hartford Jul 2001 - Jun 2004Hartford, Ct, UsCreated and Managed eBusiness team in Life Company, spanning Annuities, Mutual Funds, Life, Retirement Plans and College Savings products. Built out team and cross line of business portal www.hartfordinvestor.com for public, client and financial professionals. -
Avp, Annuity ServiceThe Hartford Jul 1998 - Apr 2002Hartford, Ct, UsManaged 200+ staff including 150+ person Contact Center, Complaint Unit, Business Analysts and Broker Services teamLed Cross-Service projects supporting inforce automation projects as well as Voice and Web Platforms; Moved Organization from Phone team to Contact Center managing phones, mail, voice and web on both inbound and outbound basis -
Senior Manager, Financial Services And InsuranceAccenture 1989 - 1998Dublin 2, IeLeader of multiple client teams responsible for client relationship, strategic program definition and execution.
Chris Dickinson Skills
Chris Dickinson Education Details
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Society For Information Management, Regional Leadership Forum (Program) -
Wharton - Securities Industry InstituteInvestments And Securities -
The University Of Chicago Booth School Of BusinessFinance For Non-Financial Executives -
Trinity College-HartfordCognitive Science
Frequently Asked Questions about Chris Dickinson
What company does Chris Dickinson work for?
Chris Dickinson works for Slalom
What is Chris Dickinson's role at the current company?
Chris Dickinson's current role is Senior Client Partner, Slalom.
What is Chris Dickinson's email address?
Chris Dickinson's email address is cd****@****llc.com
What is Chris Dickinson's direct phone number?
Chris Dickinson's direct phone number is +121564*****
What schools did Chris Dickinson attend?
Chris Dickinson attended Society For Information Management, Regional Leadership Forum (Program), Wharton - Securities Industry Institute, The University Of Chicago Booth School Of Business, Trinity College-Hartford.
What are some of Chris Dickinson's interests?
Chris Dickinson has interest in The Psychology Of Investinggardening, Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Fishing Fly Fishing Anywhere, Billfish And Other Offshore Species, Cooking, Gardening.
What skills is Chris Dickinson known for?
Chris Dickinson has skills like Program Management, Strategy, Business Analysis, Management, Leadership, Insurance, Vendor Management, Product Management, Financial Services, Process Improvement, Sdlc, Team Leadership.
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