Chris Dittrick Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Canada Area

Calgary, Canada Area

• Lead Business Analyst and Solution Architect for the implementation of collaboration, information and records management solutions (Microsoft SharePoint, SharePoint Online, OneDrive, Documentum). • Developed and implemented a secure online portal to facilitate RFQ and RFP processes for the Government of Alberta Renewable Electricity Program (Microsoft SharePoint Online). • Provided Subject Matter Expertise as Solution Architect for the validation and selection of an Enterprise Records Management (ERM) Platform.• Supported business leads on implementation strategies, best practices, communications and training approaches for the implementation of collaboration and information management tools and practices. • Developed training materials and facilitated user training sessions for new teams and users. • Managed SharePoint Governance Plans as a SharePoint SME within Governance Committee.• Solution Architect for the selection and of an Enterprise Portfolio Management technology (Microsoft Project Online, Microsoft PowerApps).• Managed incidents and technology upgrades, patches and changes according to strict organizational IT Change Management methodologies.

Calgary, Canada Area

• Improved business processes across the organization within business units, teams, project groups, and discipline focused communities through the implementation of collaborative and Enterprise Content Management (ECM) technologies (Jive, Livelink, SharePoint).• Facilitated countless process design and strategy workshops with teams and leaders at all levels of the organization.• Managed the strategic direction and enterprise implementation of cloud hosted technology (Jive software).• Managed strategy and developed requirements for the integration with on-premise infrastructure. • Performed a comprehensive assessment of collaboration technologies for use at Nexen, from opportunity assessment, market analysis, requirements development, vendor analysis and selection, technical implementation and sustainment.• Developed governance frameworks to meet requirements of IT Security, Information Management, Privacy and Legal to define use of technologies internal to Nexen, external to Nexen (Joint Ventures), and with Nexen’s Legal affiliates (CNOOC Ltd., Nexen USA). • Managed technical implementation of application/system releases, including vendor management, test plan development, and UAT and regression testing.

Calgary, Canada Area

• Developed best practices and resources required to scale knowledge & collaboration solutions to the enterprise.• Identified and implemented team and community collaboration and knowledge sharing solutions that were designed for engagement, adoption, and the achievement of positive business outcomes.• Mentored community leaders to help them be more effective in supporting their groups.• Piloted and implemented new collaboration technologies.

• Lead Business Analyst on a project to implement a social collaboration technology (Jive) from concept through to a pilot implementation.• Elicited business requirements for the development and selection of knowledge sharing & social collaboration technologies.• Managed key stakeholder relationships including operational teams and communities, vendors, leadership, and functional areas such as I/T and Communications.

• Managed the development of a web based software application for the management of network changes. Worked with developers, supporting teams, operational users, and leadership to establish requirements.• Lead a lessons learned and root cause analysis initiative on TELUS’ largest network implementation in history, the Canadian Department of National Defense.• Introduced collaborative technologies with teams to increase their effectiveness and better retain organizational knowledge (ex. wikis, discussion boards).

• Created and carried out communications plans and strategies for business unit wide initiatives.• Lead an intranet clean-up initiative to rationalize over 200 legacy business applications.• Managed monthly operational reporting and annual strategy reviews and presented to leadership.

• Performed data and root cause analysis to improve the efficiency of service technician deployment.• Developed and interpreted analytical reports for key stakeholders. • Created staffing plan and model for deployment centre based upon staff workloads and target KPIs.

• Coordinated external communications, such as public news releases and annual / quarterly reports.• Gained experience in supporting all business functions in a small oil & gas exploration company.