Chris D. Email & Phone Number

St. Louis, MO, US

• Leverage intelligent automation technologies and various toolsets to develop complex automation solutions to existing business processes
• Design and configure new automation processes and objects in Automation Anywhere by adopting design principles that drive high reusability, maintainability, and scalability
• Support existing production automations and implementation of automation revisions
• Ensure timely, effective, and quality delivery of bots with minimum discovered defects
• Ensure all work is properly tested, secure, and functional
• Diagnose, identify, and remediate issues and defects

Englewood, CO, US

• Create and implement short-term and long-term strategic plans with Executive Leaders that align with key stakeholder expectations
• Strategize with Operations Leadership Team to ensure expectations, SOW deliverables, and project timelines are well understood and achieved
• Streamline Implementation Best Practice strategies with prospective and existing clients to implement and optimize their RPA processes
• Reallocate resources to optimize workloads based on forecasted pipelines, client requirements, and government regulatory changes
• Empower team members to strategize, mitigate, and remediate risks resulting in shorter implementation timelines, reduced scope creep, and fewer client change requests
• Track and evaluate individual performance by creating analyst-specific performance improvement plans

Englewood, CO, US

• Ensured requirements met the needs of customers by building robotic designs that fit, monitoring development, and testing the results
• Documented existing business processes and participated in process improvement projects
• Developed use cases and acceptance criteria, and monitored testing progress to ensure that applications are fully tested prior to deployment
• Produced test reporting, built test metrics, and implemented software applications following established software development processes, as well as architectural and testing standards
• Led and assisted the efforts of IT testing staff, including responsibility for work products and projects, and directing others to reach goals
• Served as main contact and technical adviser to clients