Chris D. Email & Phone Number

St. Louis, Mo, Us

• Leverage intelligent automation technologies and various toolsets to develop complex automation solutions to existing business processes• Design and configure new automation processes and objects in Automation Anywhere by adopting design principles that drive high reusability, maintainability, and scalability• Support existing production automations and implementation of automation revisions• Ensure timely, effective, and quality delivery of bots with minimum discovered defects• Ensure all work is properly tested, secure, and functional• Diagnose, identify, and remediate issues and defects• Analysis and documentation of requirements, testing, and other design artifacts• Maintenance of documentation in the context of a change management process• Build and configure Python scripts

Englewood, Co, Us

• Create and implement short-term and long-term strategic plans with Executive Leaders that align with key stakeholder expectations• Strategize with Operations Leadership Team to ensure expectations, SOW deliverables, and project timelines are well understood and achieved• Streamline Implementation Best Practice strategies with prospective and existing clients to implement and optimize their RPA processes• Reallocate resources to optimize workloads based on forecasted pipelines, client requirements, and government regulatory changes• Empower team members to strategize, mitigate, and remediate risks resulting in shorter implementation timelines, reduced scope creep, and fewer client change requests• Track and evaluate individual performance by creating analyst-specific performance improvement plans

Englewood, Co, Us

• Ensured requirements met the needs of customers by building robotic designs that fit, monitoring development, and testing the results• Documented existing business processes and participated in process improvement projects• Developed use cases and acceptance criteria, and monitored testing progress to ensure that applications are fully tested prior to deployment• Produced test reporting, built test metrics, and implemented software applications following established software development processes, as well as architectural and testing standards• Led and assisted the efforts of IT testing staff, including responsibility for work products and projects, and directing others to reach goals• Served as main contact and technical adviser to clients• Performed feasibility analysis on potential ways of streamlining and improving the efficiency of the QA process• Planned and coordinated short-term and long-term testing strategy and implementation• Served as a member of the Employee Engagement Committee