Cx Transformation Advisor
Cornerstone Cx Solutions
AeroLeads people directory · profile
Chris Arnold Email & Phone Number
CX Transformation Advisor
at
Cornerstone CX Solutions
1 work email found
@asapp.com
1 phone found area 704
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
CX Transformation Advisor
Location
Greenville, South Carolina, United States
Who is Chris Arnold? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Chris Arnold is listed as CX Transformation Advisor at Cornerstone CX Solutions, based in Greenville, South Carolina, United States. AeroLeads shows a work email signal at asapp.com, phone signal with area code 704, and a matched LinkedIn profile for Chris Arnold.
Chris Arnold previously worked as Vice President CX Strategy at Asapp and Global Director – Consumer Desktop Technology at Verizon. Chris Arnold holds Master Of Business Administration (M.B.A.) from Clemson University.
Company email context
Email format at Cornerstone CX Solutions
This section adds company-level context without repeating Chris Arnold's masked contact details.
{first_initial}{last}@asapp.com
86% confidence
AeroLeads found 1 current-domain work email signal for Chris Arnold. Compare company email patterns before reaching out.
Profile bio
About Chris Arnold
-25 years retail and contact center experience with 20 years in various leadership capacities.-Progressive levels of responsibility leading large teams in excess of 5000 employees with annual budgets of $400MM.-Large scale deployment of contact center technology for automation and agent augmentation purposes.-Expertise within the voice, chat, asynchronous messaging, and social media contact center environments.-Extensive experience in the tactical creation of call center teams including recruiting, staffing, forecasting, scheduling, IVR and ICM call routing strategy and implementation, and strategic goal setting through balanced scorecard reporting.-Proven record of revenue growth, expense management, customer, and employee satisfaction.-Hands-on leader with extensive front-line experience which helps ensure strategies are realistic, executable, and meet the needs of the business and customer.RECOGNITION & SKILLS-2019 Technology & Innovation Excellence-2016 SVP Leadership Excellence-2015 National Community Service-2014 National Leadership Excellence-2012 Culture Excellence-2007 Alltel Leader of the Year Nominee-Business Educator of the Year-Multi-generational leadership-Exceptional communications-Six Sigma process improvement
Listed skills include Call Centers, Telecommunications, Leadership, Wireless, and 30 others.
Current workplace
Chris Arnold's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Chris Arnold work experience
A career timeline built from the work history available for this profile.
Vice President Cx Strategy
CurrentServing enterprises with ambitions to transform contact center agent and consumer experiences through the deployment of world-class, industry agnostic ML/NLP. Let's discuss how our technology can help you build a competitive advantage in an increasingly challenging contact center environment.
Mar 2020 - Present
Global Director – Consumer Desktop Technology
Modernization and orchestration of technology on ~50,000 consumer customer service desktops globally. Supporting end-users operating in voice, chat, messaging, and social media engagement functions.
Jan 2019 - Feb 2020
National Director - Technical Experience
Head of national customer tech strategy and execution for Verizon. Liaison between our customer, network, device technology, digital strategy, and customer engagement organizations. Responsible for collaborating across cross-functional enterprise organizations to deliver America's most reliable wireless communications and media experience.
Oct 2017 - Dec 2018
Regional Director – Contact Center Operations
Responsible for finance/budgets, P&L management, project management office, reporting, staffing, resource management/scheduling, technical strategy, facilities, and long-term planning for 9 location, ~$400M call center organization.
Aug 2012 - Oct 2017
Director - Customer Service
Responsible for the strategic direction and day-to-day operations of call centers in Charlotte, North Carolina and Virginia Beach, Virginia. Accountable for ~700 employees providing customer care, technical support, telesales, retention, financial services, activations, and other account management services for postpaid, prepaid, and divested customer base.
Jan 2010 - Aug 2012
Director - Technical Services
Responsible for the operations and strategic direction of the legacy Alltel Technical Support organization which consists of multiple technical call centers employing ~1600 employees with an annual budget of ~$56MM. Primary support functions include levels I, II, and III voice and data support for consumer and enterprise clients, specialty services such as.
Mar 2007 - Jan 2010
Sr. Consultant - Sales & Activations
Responsible for the oversight of the launch of new products and services. More specifically, tasked with ensuring the company's internal support systems and processes are designed to produce cost-efficient, user-friendly, and customer-focused sales and activations methods. Also responsible for evaluating cost-saving and/or expense-reduction opportunities.
Feb 2006 - Mar 2007
Staff Manager - Technical Support
Responsible for a call center of approximately 150 technical support representatives, enterprise data support for 2.5/3G products and services, offline support for technical requests received via alltel.com, and e911 support.
Feb 2004 - Feb 2006
3 education records
Chris Arnold education
Master Of Business Administration (M.B.A.)
Clemson University
Bs, Architecture, Mgt Science
Clemson University
Bs, Architecture
Clemson University
FAQ
Frequently asked questions about Chris Arnold
Quick answers generated from the profile data available on this page.
What company does Chris Arnold work for?
Chris Arnold works for Cornerstone CX Solutions.
What is Chris Arnold's role at Cornerstone CX Solutions?
Chris Arnold is listed as CX Transformation Advisor at Cornerstone CX Solutions.
What is Chris Arnold's email address?
AeroLeads has found 1 work email signal at @asapp.com for Chris Arnold at Cornerstone CX Solutions.
What is Chris Arnold's phone number?
AeroLeads has found 1 phone signal(s) with area code 704 for Chris Arnold at Cornerstone CX Solutions.
Where is Chris Arnold based?
Chris Arnold is based in Greenville, South Carolina, United States while working with Cornerstone CX Solutions.
What companies has Chris Arnold worked for?
Chris Arnold has worked for Cornerstone Cx Solutions, Asapp, Verizon, and Alltel Wireless.
How can I contact Chris Arnold?
You can use AeroLeads to view verified contact signals for Chris Arnold at Cornerstone CX Solutions, including work email, phone, and LinkedIn data when available.
What schools did Chris Arnold attend?
Chris Arnold holds Master Of Business Administration (M.B.A.) from Clemson University.
What skills is Chris Arnold known for?
Chris Arnold is listed with skills including Call Centers, Telecommunications, Leadership, Wireless, Process Improvement, Management, Strategy, and Customer Retention.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial