Chris Douglas Email & Phone Number

Sydney, New South Wales, Australia

As the Managing Director I lead a team of Health & Injury Management specialists who help improve injured workers' health enabling them to recover at work. Our extensive allied health network drives accurate diagnosis and early intervention which is vital to restoring daily life.Our team has been providing best practice claims management services for over 30 years, our specialist consultants help organisations navigate their approach to workforce risk strategy. We can review, design… Show more As the Managing Director I lead a team of Health & Injury Management specialists who help improve injured workers' health enabling them to recover at work. Our extensive allied health network drives accurate diagnosis and early intervention which is vital to restoring daily life.Our team has been providing best practice claims management services for over 30 years, our specialist consultants help organisations navigate their approach to workforce risk strategy. We can review, design and implement best practice self-insurance governance which can help improve the risk related costs to your company and achieve an overall uplift in productivity.We are specialists in:- Claims and Injury Management - Corrective Action Remediation Support- Systems and Injury Management Solutions- Operations and Management ReportingFor a confidential discussion call me on +61 438 258 729 or visit himsgroup.com.au for more information. Show less

Sydney, New South Wales, Australia

Steadfast Workplace Risk has a team of specialists embedded within the group to provide a broad range of advice to Steadfast Insurance Brokers to help their clients to understand the feasibility of self-insurance in Australian jurisdictions including existing license compliance, program management, claims system implementation, training, corrective action support and data analytics.

Sydney

The Risk Management Institution of Australasia (RMIA) is the professional institution and industry association for Risk Managers in the Asia Pacific region.RMIA facilitates linkages between Members and offers continuing professional development opportunities via our annual National Conference, Risk Odyssey Conferences, Best Practice Guides, Special Interest Groups, Chapter networking events and Education programs.In this role I was responsible for Convention Production… Show more The Risk Management Institution of Australasia (RMIA) is the professional institution and industry association for Risk Managers in the Asia Pacific region.RMIA facilitates linkages between Members and offers continuing professional development opportunities via our annual National Conference, Risk Odyssey Conferences, Best Practice Guides, Special Interest Groups, Chapter networking events and Education programs.In this role I was responsible for Convention Production, Sponsorship and Programme Co-ordination for the RMIA Conference Director, Board and Members. Show less

Sydney, Australia

Gallagher Bassett are a US Based Claims Administrator. In this role I led a team that established GB in the Self Insurance market expanding its services to include clients in Comcare, NSW, Victoria & NSW.

Sydney, Australia

I commenced with Xchanging with the purpose of assisting with the acquisition of Cambridge Solutions in Australia. In this role I was responsible for Corporate Client Development, Risk Management Consulting, Marketing, Communications, Strategic Planning, Resourcing and Technical Operations.Xchanging provided business processing, technology and procurement services internationally to customers across multiple industries, bringing innovation, thought leadership and passion to its… Show more I commenced with Xchanging with the purpose of assisting with the acquisition of Cambridge Solutions in Australia. In this role I was responsible for Corporate Client Development, Risk Management Consulting, Marketing, Communications, Strategic Planning, Resourcing and Technical Operations.Xchanging provided business processing, technology and procurement services internationally to customers across multiple industries, bringing innovation, thought leadership and passion to its customers' businesses so as to enhance performance and value. CSC (NYSE: CSC), a leading provider of next-generation technology solutions and services acquired Xchanging in May 2016. Show less

Sydney, Australia

I joined CGU Self Insurance Services as NSW State Manager to manage its greenfield self insurance operations and was later promoted to Business Operations & Technical Manager. In this role I played an integral role in the very rapid growth of CGU Self Insurance Services, developing it into a highly profitable business unit with a team of over 25 specialists. The new operating model helped secure a majority of the self insurance opportunities that went to market in the Workers… Show more I joined CGU Self Insurance Services as NSW State Manager to manage its greenfield self insurance operations and was later promoted to Business Operations & Technical Manager. In this role I played an integral role in the very rapid growth of CGU Self Insurance Services, developing it into a highly profitable business unit with a team of over 25 specialists. The new operating model helped secure a majority of the self insurance opportunities that went to market in the Workers Compensation Self Insurance field. In addition to this I developed the CGU SIMS claims system migrating it into IAG's virtual server network. Show less

Sydney, Australia

In this role I was responsible for the budgeting and planning for business development, renewal and retention, establishing Wyatt Gallagher Bassett in the NSW Third Party Claims Administration and Self Insurance marketplace.Key Focus Areas:- Managed US based clients- Trained the Australian Management Team in the effective and efficient utilisation of Risxfacs- Developed briefs and tender responses for corporate clients, self-insurers, claims managers, risk managers, finance… Show more In this role I was responsible for the budgeting and planning for business development, renewal and retention, establishing Wyatt Gallagher Bassett in the NSW Third Party Claims Administration and Self Insurance marketplace.Key Focus Areas:- Managed US based clients- Trained the Australian Management Team in the effective and efficient utilisation of Risxfacs- Developed briefs and tender responses for corporate clients, self-insurers, claims managers, risk managers, finance and strategic planning departments. - Managed customer relationships with local and state government and the general insurance sector Show less

Sydney, Australia

I commenced with AMP in the role of Senior Development Manager for the NSW Broker Division. This saw me managing a team of over 20 business managers and support personnel.In 1993 I was promoted to the role of Sales Manager. This position involved the management of the sales teams for NSW Agents, Brokers and Direct Business plus the Customer Service and Audit Departments.I moved into the role of Manager – Marketing & Development in 1994 where I was responsible for marketing… Show more I commenced with AMP in the role of Senior Development Manager for the NSW Broker Division. This saw me managing a team of over 20 business managers and support personnel.In 1993 I was promoted to the role of Sales Manager. This position involved the management of the sales teams for NSW Agents, Brokers and Direct Business plus the Customer Service and Audit Departments.I moved into the role of Manager – Marketing & Development in 1994 where I was responsible for marketing strategy, corporate business development and assisting with strategic planning and training. AMP undertook a range of training and education programs with the ACCC and I was seconded to conduct a series of seminars across Australia with brokers, agents and employees to improve workforce engagement with customers.In 1998 I took on the role of Manager – Marketing & Special Projects. I was accountable for encompass budgeting and planning, coordinating risk management and compliance programmes, brand management and developing incentive campaigns and managing events to build customer relationships. This involved producing motivational programmes focussed on employees, intermediaries and customers as well as the development of concepts and placement of print media advertisements, multi-media presentations and marketing collateral for AMP General. As the Manager – Communications & Sponsorship I was responsible for budgeting, risk management and financial assessments for special event management across all general insurance operations in Australia (GIO & AMP). This involved identifying incentives for engaging employees, advisers, general insurance brokers, fire managers and customers, developing communications for the executive team and managing director, producing multi-media presentations and sales and marketing materials and the co-ordination of organisational development and cultural change initiatives. Show less

Bachelor Of Business

Advanced Management Development

Management - 2

Diploma Of Marketing

Management - 1

Associate Diploma In General Insurance