Chris Dowson Email & Phone Number

Crondall, Hampshire, United Kingdom

St. Helier, JE

Managing the Digital Change Delivery, and Platforms as part of the Transformation & System Refresh Programme. Integrating Salesforce onboarding journeys through Risk Checking to the Banking Platforms

St. Helier, JE

Managing the nCino Mortgage System (Salesforce) Implementation as part of the Digital Transformation Programme across Jersey and the Isle of Man.

St Helier, Jersey, JE

Assigned to Government of Jersey (GoJ) managing a implementation for a pilot of Microsoft Managed Desktop (MMD) & InTune refactor

Maidenhead, GB

• As part of the Digital Transformation Programme I delivered the technical implementation and business release for 600 internal users and 100 external partners across multiple locations. The workstream consisted of:
• Windows 10 upgrade across a VMWare and physical estate
• Office365, Teams & InTune Company Portal implementation
• Document migration from Internal Storage to OneDrive
• Inter-Office Video Conferencing Implementation

London, England, GB

Managed the implementation of a Identity Access Management Solutions (IDaaS) PING Identity and Omada as part of the wider AWS Cloud Migration Programme

• Delivered
• D365 product selection and implementation, ingesting data from Mortgage Clarity, Watson IBM and the Enterprise Data Warehouse (Phase 1)
• Managed the build and implementation of the technical solution to anonymise the personal data of over 1 million customer accounts across 7 systems
• Implemented new Data Retention, Data Breach, Data Protection and Data Privacy Policies
• Implemented new processes and system workarounds for all Data Protection Subject Access Requests
• Planned the staff training and organisational communications across multiple business change workstreams

Maidenhead, GB

Robotics Process Automation (RPA) Technology & Business Implementation - Blue Prism Product Managed the full programme life-cycle from the Business Case through to the Technical and Business Implementation Mortgage Platform Replacement – Product switch from Experian’s Tallyman to Sopra’s Collect Platform Responsibilities included the requirements.

London, London, GB

Managed the the Business Analyst and User Interface teams through the requirements gathering and development phases for the Channel 4's New Advertising Sales System "Leopard" integrating to MULE ESB. Development partners are based offshore in Delhi.

New York, NY, US

CBS Outdoor are embarking on a programme of Business and Technology change, replacing their bespoke CRM system with SalesForce.com, and implementing a new Inventory & Sales Management ERP system across the International regions. This role consisted of:Programme managing the Business requirements, and development phases, with the implementation of the new.

Toronto, ON, CA

• Project managed the client engagement at BNP Paribas for the global roll-out of the financial software platform; 900 positions of Eikon Wealth Manager
• Matrix managed internally through global sales, training, technical project management and product teams
• Managed the planning and project risk assessment for the Credit Swiss Trader Software upgrade from Xtra3000 to the new Eikon platform, acting as point person on the client technical and business requirements
• Managed the compliance workstream for third party messaging data storage

Addlestone, Weybridge, GB

• Team resource manager integrating SOA business and web service solutions
• Developed the technical strategy and best practises
• Managed the budget and restructuring team resources from contract staff to FTE
• Managed the PMO workstream for all environmental deliverables and changes
• Project managed software and Oracle middleware deployments
• Implementing new configuration management and change processes

New York, New York, US

• Managing projects within Capital Markets for IFR Publishing. Projects included:
• Contract position covering the IFR Operations Director
• Project managed the outsourcing development and successful releases of IFRAsia.com and PFIe.com incorporating a new global editorial Web Content Management System (CMS)
• Managed the tendering process and subsequent release of ECMExchange.com
• Implemented Microsoft FAST enterprise search technology
• Managed third party supplier relationships, scheduling and budgeting

Toronto, ON, CA

• Project managed elements of the integration for Thomson Financial Client Technical Services into Reuters EMEA Professional Service Group.
• Transferred Thomson Financial technical consultancy teams, processes and procedures to the new organisation
• Project managed office relocations across 6 European sites
• Acted as an escalation point for staff and clients ensuring business continuity
• Evaluated and recommended technical synergies across the two legacy organisations
• Advised on outsourcing for technical purchasing

Toronto, ON, CA

Managed an EMEA team of 50 staff that comprised of 30 technical engineers and pre-sales consultants across 14 locations, and 20 product specialists covering 3 financial segments (Investment Management, Investment Banking & Retail Wealth). Responsibilities included: - Evaluated and advised on technical projects for feasibility and resource requirements.

Toronto, ON, CA

Managed the Field Service department (12 engineers) in London which included implementing new product installations on client sites and providing customer support. Managed the logistics team who controlled client installation purchasing and stock control process for Europe.

Toronto, ON, CA

Provided field service and technical pre-sales support for the Thomson Financial product suite including installing associated software, hardware and communications at customer locations. In 2003 the role expanded to managing a small team of specialists. Clients included Merrill Lynch, JP Morgan & UBS.