Chris Duello Email and Phone Number
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Established and experienced member of the Western Executive Management team. Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently. Exceptional mentor and coach. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners. Experience with presenting to senior management, representing senior management in discussions with others in the company, meeting with customers, training and assisting agents.
Western Transportation Group
View- Website:
- westerntransportationgroup.com
- Employees:
- 32
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Partner And Chief Revenue OfficerWestern Transportation GroupSt. Louis, Mo, Us
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Partner & Chief Revenue OfficerWestern Transportation Group Sep 2022 - PresentGreater St. LouisI love helping customers transition into new phases of their lives. To accomplish this, I focus on key results, build amazing teams and quickly adapt to new challenges.I have enjoyed several management positions, in various countries, throughout my career in international relocation and household goods transportation. My personal and professional experiences have taught me the following about myself:I can successfully create, scale and optimize dynamic business processes.- I put the customer at the center of all that I do.- I excel at the execution of big ideas with given restraints.- My gut instinct is good but I seek data for my decisions.I can align, lead and grow world-class service teams.- I love to win, but helping the team win gives me greater joy.- I love being a coach and mentor.- The buck always stops with me.I educate, refine and drive myself to be a better person.- I am constantly learning because I never settle.- I stay calm when faced with adversity.- I focus on making high-quality decisions.Professional SkillsCost Reduction Strategies | Budgeting/Forecasting | Team Building & ManagementNew Business Development | Strategic Business Planning | Organizational LeadershipKey Client Retention | Account/Project Management | Quality Improvement
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Partner & CooWestern Transportation Group Sep 2020 - Sep 2022Greater Chicago Area
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Partner & PresidentWestern Express Forwarding, Llc - A Western Transportation Group Company Sep 2020 - PresentGreater Chicago Area
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Vice President, Government ServicesWestern Express Forwarding, Llc - A Western Transportation Group Company Sep 2018 - Sep 2020Greater Chicago Area
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Vice President, Government ServicesThe Moving Connection Feb 2019 - Sep 2020Washington D.C. Metro Area
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Director Of International Government Services And ComplianceNew World International, Ltd. Feb 2017 - Sep 2018Greater Chicago AreaProvide leadership and day-to-day oversight to the Government business units. Develop and expand on existing relationships with various Government entities and follow a vision and strategy for continued quality improvement, cost containment and growth. Maintain FIDI FAIM 3.1 accreditation and C-TPAT certifications.Accomplishments:* Reassessed and improved company security profile and obtained CBP C-TPAT re-certification;* Redesigned GSA household goods rate filing process that resulted in $18,000 in annual savings, while increasing Department of State lane assignments;* Grew the international Department of State business line by 70%* Increased Department of Defense business line revenue by 41% and profits by 62%;* Initiated measures to improve supply chain efficiency resulting in a 22% improvement in profitability;* Improved team dynamics through effective performance management and successful hiring;* Improved business continuity by documenting previously undocumented internal business handling processes. -
Manager - Int'L OperationsUnigroup Worldwide Moving Jul 2015 - Oct 2016Greater St. Louis Area
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Branch Manager, South ChinaUnigroup Relocation Oct 2013 - Jul 2015Shenzhen, Guangdong, ChinaAssume full management of the Branch office in accordance with the agreed Business, Marketing and Budget Plans. Manage and grow the Branch business by maintaining relationships with existing clients and developing client relationships. Responsible for the general management of the business, including daily administration, staff management, cost management control etc. Ensure the Branch office is managed and run in compliance with related regulations and legal procedures. Provide Senior Management with monthly and weekly reports within the required format on the Branch activities. Ensure that RedSky technology is updated in a timely manner and that all staff are trained in the use of our technology systems. Conduct training & develop Branch office staff.
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Business Development ManagerUnigroup Relocation May 2013 - Oct 2013Shanghai City, ChinaResponsible to secure and develop locally controlled business. Build and develop strong relationships with accounts. Design and deliver excellent presentations and prepare winning proposals. Design and implement customer centric and innovative relocation solutions to corporate customers. Attend various networking events to promote Relocation and build up contacts. Arrange promotional events/activities. Utilize internal sales systems to manage sales activities.
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Manager - Int'L OperationsUnigroup Relocation Apr 2012 - May 2013Greater St. Louis AreaResponsible for developing annual budgets and maintaining healthy profit and loss for UniGroup Relocation government and military business. Develop and monitor systems in order to achieve corporate financial and quality goals. Travel frequently to ensure quality commitment amongst all service providers. Develop and maintain key client relationships via direct sales calls and several industry conferences. Communication and frequent visits to UniGroup Relocation global partner network to ensure service capabilities and price competitiveness.
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Supervisor - Int'L OperationsUnigroup, Inc Jun 2007 - Apr 2012Oversee all operational teams handling agent-booked international relocations for the Government/Military. Travel frequently to communicate and provide direct sales to the UniGroup agency family and UniGroup Worldwide partner network to assure price competitiveness, responsiveness and service capabilities. Resolve personnel and organizational issues, while remaining knowledgeable of home office policies and enforcement of the same. Assist in developing and implementing procedural and training manuals for associates and agency family. Monitor the actual and budgeted goals of teams and provides monthly traffic and revenue reports in order to develop departmental pro forma projections. -
Lead International Move ManagerUnigroup Worldwide Uts Dec 2000 - Jun 2007Responsible to developing rate quotations and routings for international household goods shipments to/from Western/Southern Europe. Coordinated the movement of international personal effects shipments worldwide with underlying carriers in close coordination with domestic and international booking agents. Provided scheduling support and training for team members, while being accountable for team goals for volume, closing ratios and profitability. Travel to domestic and international locations for training and business acquisition purposes as representative of UniGroup Worldwide.
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International Move ManagerUnigroup Worldwide Uts Sep 1998 - Jan 2000
Chris Duello Skills
Chris Duello Education Details
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International Business Management -
Disruptive Strategy -
Parkway South -
Fidi Academy
Frequently Asked Questions about Chris Duello
What company does Chris Duello work for?
Chris Duello works for Western Transportation Group
What is Chris Duello's role at the current company?
Chris Duello's current role is Partner and Chief Revenue Officer.
What is Chris Duello's email address?
Chris Duello's email address is ch****@****ess.com
What is Chris Duello's direct phone number?
Chris Duello's direct phone number is +131431*****
What schools did Chris Duello attend?
Chris Duello attended Missouri State University, Harvard Business School, Université Blaise Pascal (Clermont-Ii) - Clermont-Ferrand, Parkway South, Fidi Academy.
What are some of Chris Duello's interests?
Chris Duello has interest in Family, Social Services, Children, Education, Animal Welfare, Photography, Poverty Alleviation, Disaster And Humanitarian Relief, Hockey, Golf.
What skills is Chris Duello known for?
Chris Duello has skills like Shipping, Management, Transportation, Freight Forwarding, Logistics, Corporate Relocation, Operations Management, Freight, Business Development, Trucking, Team Building, International Logistics.
Who are Chris Duello's colleagues?
Chris Duello's colleagues are Kim Parker M.s., Greg Brisbon, Erin Lawrence, Jason Chavez, Ayesha Dukes, Alexandra Mellinger, Oscar Batres.
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