Chris Duncan Email & Phone Number

Ringwood, Vic, Au

Providing security services to various agencies as a licenced private security officer.Currently engaged with Dominance Guardian and NSA Security (both based in Melbourne) serving as both functions of Security Guard and Crowd Controller for major events and large licenced venues.

Ringwood, Victoria, Australia

Available for new engagements from August '24.Previously engaged full-time with VicRoads (June '23 - July '24).Providing consulting and management services to the technology sector, specialising in the automotive industry and product management practice. Particular interests in efficiencies driven by AI and commercialisation strategy development.

Richmond, Victoria, Australia

Heading up product management for the Sell side of the carsales business, I was responsible for leading and directing the product team responsible for a portfolio of products, including our Private Seller business, Instant Offer business, and Trust and Safety function.This role also entails:- Research into the existing and emerging markets- Strategy development for new and existing products- Overseeing product development

Richmond, Victoria, Australia

Richmond, Victoria

Working to strengthen the world-class product offering that carsales is known for, my role was to engage and work with third-party organisations with the goal of building strategic partnerships, providing benefit to both sides.A rather broad role, some of the elements to this include: - Having a detailed understanding of our target markets, industry and customers - Defining strategies and product roadmaps for business growth, both commercial and strategic - Engaging partner organisations, exploring opportunities for both sides to grow - Exploring and implementing emerging technologies - Advocating for our customers, clients and business equally

Richmond, Victoria

At carsales, my key responsibility was to ensure that we keep moving our products forward, giving our customers the best experience possible.A day in my life as the Product Manager for carsales includes: ❖ Managing the Product Strategy and Direction for carsales and related automotive websites ❖ Engaging and partnering with organisations in the automotive industry ❖ Building and championing a competitive Product Roadmap ❖ Analyse and Optimise our products ❖ Explore and implement emerging technologiesFrom defining our products' vision + roadmap and listening to our customers, through to trying something new and jumping into the action to help out the team, I work with a group of highly skilled individuals to deliver world class products that our customers will enjoy.

Richmond, Victoria

Richmond, Victoria

As a Technical Business Analyst, I worked closely with business stakeholders to define and scope information systems requirements, design solutions which fit the business' needs and support the delivery of the information solution throughout the entire development life-cycle.Key responsibilities include:- Business and Technical Requirements Elicitation and Management- Technical Solution Design- Stakeholder Management- Support Development and Testing Teams- Post-Implementation Support- Maintain Product Documentation

Hawthorn, Victoria

As a QA Engineer is was my responsibility to assist the business in maintaining and improving the quality of the products produced for our customers throughout the entire development life cycle.Key Areas Include:- Test Planning and Design- Risk Assessment & Management- Release Management- Test Reporting and Control Activities- Design and Development of Automated Testing Solutions- Analysis of Product Requirements- Continuous Quality Driven Improvement- Defect Tracking and Management- Training to Developers and QAs on Quality Processes- Test Execution

Worked within the systems development group who deliver business-as-usual projects, I was responsible for assisting the Senior Project Manager in planning and executing projects, as well as providing additional project analysis when required. In addition to this, I held the role of Secretary on a senior IT steering committee.

Responsible for enhancing and maintaining the company’s intranet (hosted on Windows SharePoint Services) and corporate web sites (e.g. Pura Milk, Berri Juice, Yoplait, Big M, and others). In addition to this, my role involved liaising with staff and external vendors on web matters.

Responsible for ensuring that all information systems in both the corporate offices and stores (such as Just Jeans, Jay Jays, Portmans, etc.) are operational at all times.During business hours, my primary responsibility was to provide support to corporate and store that are experiencing critical issues resulting in loss of trade, or issues which stop the business from performing (loss of major systems such as email, phone systems, printers, etc.)Outside business hours, it was my responsibility to monitor all systems and jobs which are executed overnight to confirm that all systems are online and working efficiently, as well as supporting the company’s offshore stores.

Responsible for enhancing and maintaining the company’s intranet (hosted on Windows SharePoint Services) and corporate web sites (e.g. Pura Milk, Berri Juice, Yoplait, Big M, and others). In addition to this, my role involved liaising with staff and external vendors on web matters.

Bachelor, Information Technology

Admitted to the Bachelor of Information Technology Scholarship Program Completed two industry placements (consisting of 5 months full-time.

Certificate Ii, Security Operations

Qualified to provide services as a Security Officer.

Certificate Iii, Multimedia

Graduated as Dux

Certificate Ii, Multimedia

Graduated as Dux