Chris Dunn Email & Phone Number

Cambridgeshire, England, United Kingdom

Established an independent coaching and consulting firm to help companies to drive business development and business transformation.Major projects completed include:🔷 Creation of a new support website🔷 Help to Grow mentoring of SME leaders🔷 Development of a new services portfolio🔷 Restructuring of a B2B sales organisation 🔷 Launch of new extended warranty products🔷 One to one coaching of high-potential talent🔷 Customer journey mapping and re-engineering🔷 Improving product registration and guarantee processes🔷 Contact centre quality management and customer experience🔷 Introduction of direct-to-consumer sales within a B2B business🔷 Facilitation of strategy sessions and business improvement sprintsPast and present clients include market-leading companies in consumer durables and home care such as 𝗕𝗮𝘅𝗶, 𝗗𝗶𝘅𝗼𝗻𝘀 𝗖𝗮𝗿𝗽𝗵𝗼𝗻𝗲, 𝗗𝗼𝗺𝗲𝘀𝘁𝗶𝗰 & 𝗚𝗲𝗻𝗲𝗿𝗮𝗹, 𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗹𝘂𝘅, 𝗚𝗹𝗲𝗻 𝗗𝗶𝗺𝗽𝗹𝗲𝘅 𝗛𝗲𝗮𝘁𝗶𝗻𝗴 & 𝗩𝗲𝗻𝘁𝗶𝗹𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗛𝗼𝗼𝘃𝗲𝗿 𝗖𝗮𝗻𝗱𝘆 as well as smaller organisations in other sectors that are successfully changing and growing their business.🗓️ 𝗕𝗼𝗼𝗸 𝘆𝗼𝘂𝗿 𝗳𝗿𝗲𝗲 𝗼𝗻𝗹𝗶𝗻𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻 ➡ 𝗵𝘁𝘁𝗽://𝗯𝗶𝘁.𝗹𝘆/𝗰𝗱𝗰𝗯𝗼𝗼𝗸𝗼𝗻𝗹𝗶𝗻𝗲📧 𝗘𝗺𝗮𝗶𝗹 𝗺𝗲 𝗮𝘁 ➡ 𝗰𝗱@𝗰𝗵𝗿𝗶𝘀𝗱𝘂𝗻𝗻𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴.𝗰𝗼.𝘂𝗸☎️ 𝗖𝗮𝗹𝗹 𝗺𝗲 𝗼𝗻 ➡ +𝟰𝟰 𝟳𝟵𝟮𝟳 𝟲𝟯𝟴𝟳𝟭𝟭 🖼️ 𝗖𝗹𝗶𝗰𝗸 𝗼𝗻 𝘁𝗵𝗲 𝗶𝗺𝗮𝗴𝗲𝘀 𝗯𝗲𝗹𝗼𝘄 𝗳𝗼𝗿 𝗰𝗮𝘀𝗲 𝘀𝘁𝘂𝗱𝗶𝗲𝘀 𝗮𝗻𝗱 𝘁𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹𝘀 ⬇

Peterborough, England, United Kingdom

🔷 Increased revenues by 70% to £130M 🔷 Transformed a loss-making division into one of the group’s most profitable business units🔷 Developed an innovative portfolio of aftermarket services🔷 Pursued a successful D2C strategy without compromising the core B2B business

Cambridge, England, United Kingdom

🔷 Formulated a new business strategy to increase turnover and margin from spares, consumables, and service🔷 Grew sales from $96M to $108M 🔷 Delivered a bottom-line benefit of $2M.

Cambridgeshire, England, United Kingdom

🔷 Drove continuous expansion of sales and service capability 🔷 Set up 7 new distributors in Central and Eastern Europe 🔷 Increased market share in Western Europe from 11% to 15%🔷 Established the strategic sales function to penetrate global key accounts.

Frome, England, United Kingdom

🔷 Doubled the Company’s international turnover to over £6M pa against the backdrop of a declining market 🔷 Increased margins from 15% to 35% through new business development

Frome, England, United Kingdom

🔷 Worked on the end-to-end process to launch of a new range of surge arrestors 🔷 Then personally delivered over £5M of new business for the company🔷 Managed British Telecom - at that time the company's largest and fastest-growing account