Chris Dykema Email & Phone Number

Kent, Wa

DATA ANALYST AND ENGINEERING ASSESSMENT MANAGER WESTERN HEMISPHERESupervising a team remotely of approximately 25 data analysis and engineers to ensure delivery of on-time inspection and engineer assessment reportsOverseeing hiring, training and development, conducts weekly staff meetings, and developed new quality and controls procedures to ensure continued report qualityDesigned and developed a new training plan, that is now being used company-wide, to implement bring in new hires with no industry experience to being trained and functional as quickly as possibleSuccessfully completed and exceeded expectations on multimillion-dollar revenue projects for fortune 500 companiesTraveling for face-to-face meetings and presentations for large clients to ensure complete customer satisfaction and promote and explore the possibility of future projects Interface with senior officers and project managers for closing presentations and report follow upCoordinate with department heads of sales, operations and advance engineering for large projects to certify smooth transition of the projects between groupsOversaw an increase in department reporting deliverable output of 200% during company growth over six months with minimal increase of additional personalImproved report delivery on-time percentage, increased the on-time percentage from 60% to 90%.

Tested user interface and firmware for thin-film deposition equipmentStress and heat tested thin–film deposition controller equipmentWorked with computer engineers to identify, diagnose and resolve software bugsDesigned and implemented new automated procedure, cutting costs resulting in reduced testing time